"Road trip "
In short, I was driving home from visiting family in NY and my Tennessee washer fluid was not rated high enough for the NY winter temperatures and froze. I pulled my Non-Chevy truck in to Spitzer Chevrolet of Northfield OH and the service department got right on it with heaters and defrosted my reservoir and lines. Needless to say, they took me right in and got me back on the road within an hour. I sincerely appreciate the help!
"Great Service "
Bought a 2000 Corvette at another dealer and brought it to Spitzer to check it over. Have dealt with Spitzer Chevy before and they have a good reputation with me. Andrew Neri did an excellent job in letting me know what work needed to be done and what could be done later. The technician that worked on the vehicle was very thorough and the car was returned to me clean. All the work that could be done was done in the same day. They provided me a ride home while the car was being worked on. I have a very high level of confidence in this service department.
"I recommend this dealer "
I took my 2013 Equinox to Spitzer Chevy in Northfield for an ongoing, elusive noise I was experiencing when the brakes were applied.
I work in a hospital and can be called into work any day at any time, so being without transportation is an issue.
When the noise came back after only 2 weeks, I returned to the dealer. They took the time to thoroughly research the problem, determine the source of the problem, and repair it, this time at no charge to me.
This process took about 3 days during which I was given a rental car free of charge.
Al Dadas the service writer and Joe Postlethwait the service manager were especially helpful.