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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
791 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 791 reviews

April 24, 2024

Over charged from estimate, loaner car was 35 miles from empty. Can not tell for exact hrs on vehicle More

by Cagekicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Crana Jr.
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Apr 25, 2024 -

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 24, 2024

All of the personal was extremely helpful in meeting our expectations of finding the right vehicle. Everyone was friendly and approachable concerning any of our questions. More

by cmgsimpson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for sharing this positive review! Your safety and satisfaction are of the utmost importance to us. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 24, 2024

I always have a great experience with Spitzer Ford Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan & More

by Karen M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chris & Evan in Mechanics, Kenneth Crana Jr., Lauren Dietz
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Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Karen, Providing impeccable service is so important to us, and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that everyone was nice. We wish you safe travels!

April 23, 2024

The staff at spitzer is very helpful and took right over where Murray's left off when they sold it to them More

by CPATTERSON648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 23, 2024

Very professional. Every employee I made eye contact with greeted me in a sincere friendly voice. Service work was performed in a reasonable time frame. More

by Bill W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bill, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 23, 2024

I find no fault with the service that they perform. The people at the counter are always very knowledgeable and helpful. I only wish that my Lincoln would get the courtesy wash that other Lincoln deale More

by TEACHERG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 22, 2024

Always have a great experience when I take my truck in for service. Thank you More

by FF101360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Lobbestael
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Apr 23, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

April 22, 2024

I think overall great experience I didn’t get an unfair offer on my trade in as I would expect and have to negotiate and sales men where very easy to work with and not pushy More

by ECKSTROM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 20, 2024

Great and helpful Close to home Very nice people who work there Car is in and out More

by mary.crana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Crana Jr., Lauren Dietz
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Apr 22, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business, Mary, and hope to see you again soon!

April 20, 2024

The service was completed quickly, and the customer service people were friendly. They honored the appointment I'd set up on the app despite it being short notice and weren't bothered by it. I was als More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC, we look forward to having you as one of our valued customers for many more years to come!

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