Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC
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Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.9
23 Reviews
4.9

23 Reviews

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23 Reviews of Susan Roush

May 02, 2024

Dealership Rating
Employee Rating

Susan Roush was an excellent person for us to deal with. On Friday, April 26, 2024 we needed our oil changed and tires rotated and inspection. Once all was accomplished she informed us that we needed 4 ne More

by darburfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your incredible review! Your satisfaction means so much to us, and we are thrilled Susan could provide you with the top-quality experience that you so much deserve! Safe travels until we meet again.

April 30, 2024

Dealership Rating
Employee Rating

Everyone was very polite,knowledgeable, and helpful I didn't buy my vehicle there but my next one I'll probably go there More

by Keeper
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Morgan?? I also talked with sales but didn't get their name

May 01, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2024

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Employee Rating

They were good to work with the bad Pattiā€™s no loaner car for me to use definitely need to do something about this issue More

by SKIPLORI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 01, 2024

Spitzer Ford Dubois, LLC responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We hope to see you again!

April 24, 2024

Dealership Rating
Employee Rating

I always have a great experience with Spitzer Ford Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan & More

by Karen M.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Ball, Ashley O'Ryan , Steve Chris & Evan in Mechanics

Apr 24, 2024

Spitzer Ford Dubois, LLC responded

Karen, Providing impeccable service is so important to us, and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that everyone was nice. We wish you safe travels!

April 23, 2024

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The staff at spitzer is very helpful and took right over where Murray's left off when they sold it to them More

by CPATTERSON648
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Ashley O'Ryan

Apr 24, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 23, 2024

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I find no fault with the service that they perform. The people at the counter are always very knowledgeable and helpful. I only wish that my Lincoln would get the courtesy wash that other Lincoln deale More

by TEACHERG7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Apr 24, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 23, 2024

Dealership Rating
Employee Rating

Very professional. Every employee I made eye contact with greeted me in a sincere friendly voice. Service work was performed in a reasonable time frame. More

by Bill W
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bill, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 22, 2024

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Always have a great experience when I take my truck in for service. Thank you More

by FF101360
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wade Lobbestael

Apr 23, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

April 20, 2024

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Employee Rating

The service was completed quickly, and the customer service people were friendly. They honored the appointment I'd set up on the app despite it being short notice and weren't bothered by it. I was als More

by Michael
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Apr 22, 2024

Spitzer Ford Dubois, LLC responded

Thank you, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC, we look forward to having you as one of our valued customers for many more years to come!

April 20, 2024

Dealership Rating
Employee Rating

Great and helpful Close to home Very nice people who work there Car is in and out More

by mary.crana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business, Mary, and hope to see you again soon!

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