Spitzer Ford Dubois, LLC
Du Bois, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very through very good communication very pleasant accommodations were made to supply courtesy vehicle during service accommodations were made to supply courtesy vehicle during service More
Friendly and Courteous staff. Very knowledgeable and explain every detail about your vehicle. Explore every option available to you. Treat like a valuable customer and not just a Very knowledgeable and explain every detail about your vehicle. Explore every option available to you. Treat like a valuable customer and not just a number. More
Convenient pick up and return is very helpful. I appreciate the friendly staff. Recommend the service department for all vehicle needs. I appreciate the friendly staff. Recommend the service department for all vehicle needs. More
Susan and Ken are great. Techs do great work and give helpful advice. No pressure to upsell just good people. Techs do great work and give helpful advice. No pressure to upsell just good people. More
Friendly, fast, responsive to your needs for service. Quick appointments and vehicle returned in working order. Quick appointments and vehicle returned in working order. More
I called the day before and asked if there would be a loaner car available for my wife the next day. I was told yes, and they are first come first serve, so if anything came up they would call me and let loaner car available for my wife the next day. I was told yes, and they are first come first serve, so if anything came up they would call me and let me know. When my wife got there in the morning there weren't any cars available. All it would have taken was a simple call to let us know and we could have made alternate arrangements. More
Prompt communication and courteous customer service. Brad show all the paperwork on the service of the vehicle prior to sale and answered all my questions. They allowed me to test drive the vehicle on m Brad show all the paperwork on the service of the vehicle prior to sale and answered all my questions. They allowed me to test drive the vehicle on my own and Mitch was great on coordinating an out-of-state sale. Traveled 200 miles to purchase my vehicle and had a great experience. Defiantly will keep the dealership on my radar for future cars searches. More
The service department were helpful, friendly and very prompt with getting my vehicle fixed and back to me! prompt with getting my vehicle fixed and back to me! More
In front of Mitch Canabe you wanted to forget about the tires, on Thursday 21.. One of your employees. In your office. You never looked at the tires or brakes, just took information off of invoice. That’s tires, on Thursday 21.. One of your employees. In your office. You never looked at the tires or brakes, just took information off of invoice. That’s not what a business managers job is. Supposed to be bias with customer and employee. Now I can tell everyone I took it took another inspection station passedwith no issues, nine days and 21 miles later. April 2Have your invoice and the other garage report. 11667 miles on your invoice and needs new brakes.Total on invoice $2076.96 for repairs. Tread depth on you invoice 3/32. Other garage report 12 B on brakes. 10/32 on tire tread. Have all the paper work in front of me here. Tried to talk to you yesterday, Jason. Sent you a email today like you said., get this hidden in your emails and out of the public’s eye. Seeing it was a 83 year old women name on your invoice. No further comments for now. Enjoy BBB report. More




