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Spitzer Ford Hartville
Hartville, OH
635 Reviews
At Spitzer Ford Hartville we pride ourselves in offering a variety of services at affordable prices and in an hassle-free atmosphere. Whether you're looking for a brand new Escape, F-150, Focus, Fusion, or one of our certified or pre-owned used vehicles, we can help find the perfect match for your budget needs. Our service department is always ready to help with any routine maintenance or larger repairs when needed and if you're more of the D.I.Y. type, our parts department can get you exactly what you need. The service never stops once you visit us here at Spitzer Ford. There's never been a better time to drop on by at our dealership here in 543 West Maple Street Hartville, Ohio, proudly serving drivers from Uniontown, Alliance, Kent and Canton OH. We're very much looking forward to it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 635 reviews
May 10, 2018
Still great after all these years! We have dealt with this location for over 26 years and the current management is excellent. Our EDGE and ESCAPE get great care here. Good people! We have dealt with this location for over 26 years and the current management is excellent. Our EDGE and ESCAPE get great care here. Good people! More
by 65Stang
Employees Worked With
Zack Hoover
May 08, 2018
Thank you Alyssa for picking out the right pick up for me. The color is fantastic. On day one, I was treated like I been there for a long time. Felt nice. I need a dep for picking out the right pick up for me. The color is fantastic. On day one, I was treated like I been there for a long time. Felt nice. I need a dependable vehicle. (Ford has always been there for me) Stop out at Spitzer Ford for your next ride. -Thanks Alyssa- Mike Hartzell More
by Gus291
Employees Worked With
Alyssa Canfield, Mike Shaheen
May 06, 2018
service is always a pleasure. As always I revived great service from Spitzer. Ryan attentiveness to the situation is really top notch. I have always brought my car here and it is t As always I revived great service from Spitzer. Ryan attentiveness to the situation is really top notch. I have always brought my car here and it is the service that's keeps me coming back. More
by kgood77
Employees Worked With
Ryan Rogers
May 06, 2018
The Works They are always friendly, polite, and quick when I drop off my Explorer for routine maintenance. I work 1/2 mile from the dealership which is so conve They are always friendly, polite, and quick when I drop off my Explorer for routine maintenance. I work 1/2 mile from the dealership which is so convenient. Would definitely recommend them! More
by FordGirl
Employees Worked With
Zack Hoover
May 05, 2018
New f 150 I needed a work truck with lots of power Alyssa gave the answers I needed and then found a truck that I could use .I am very happy with it. I needed a work truck with lots of power Alyssa gave the answers I needed and then found a truck that I could use .I am very happy with it. More
by Boggles
Employees Worked With
Alyssa Canfield
May 03, 2018
One-On-One Dealer Service All staff reflect the philosophy that they are there to take care of the customer. I wouldn't go close to one of the mega size dealers because they a All staff reflect the philosophy that they are there to take care of the customer. I wouldn't go close to one of the mega size dealers because they are operating without this kind of philosophy and customer attention. More
by Norman J
Employees Worked With
Other Employees :
Nick Sipe, Randy Smith, Ryan Rogers, Dave Miller
May 02, 2018
Low stress Like most people, we hate the "car buying" experience! Our visit to Spitzer Ford was friendly, informative, low stress, and we left there happy with o Like most people, we hate the "car buying" experience! Our visit to Spitzer Ford was friendly, informative, low stress, and we left there happy with our purchase. We have referred our son to the sales associate that helped us, Carmin Citaro, to hopefully find the right car for him. More
by robin3&5
Employees Worked With
Carmin Citraro, Mike Shaheen
May 01, 2018
Completely unprofessional practices I recently reached out to Spitzer because of my interest in a specific vehicle they had for sale. I told them I planned to make it there as soon as po I recently reached out to Spitzer because of my interest in a specific vehicle they had for sale. I told them I planned to make it there as soon as possible and that it would more than likely be the next Saturday, which I believe was 3 days from my initial contact. I told them I would let them know exactly when I was leaving home so they'd know when to expect me. No problems so far. So, Saturday comes and I receive and email wishing to confirm my appointment. I email them back to confirm and tell them that I will email them again when I'm walking out the door and that I will be there roughly 2 hours after I do that. So I send the email saying I'm leaving, walk out the door and am on the road there. Well, I get all the way there and stop for my wife to use the restroom, notice I have an email. I read the email and I'm told that the car was just sold. So I drove over 2 hours for nothing. The car was sold when they knew I was on my way there to look at that specific car. I drove all the way there for nothing. It was the most unprofessional experience of my life. Then the guy says he can show me a few other cars. I've seriously never been more mad in my life. I think sold the car days before and just wanted to get me there. I have the emails saved as proof of all this. More
by Benestep03
Employees Worked With
Jonathan Vincek and Nick Pavluk
April 30, 2018
Online price discrepancy handled professionally! The price of the vehicle was listed incorrectly online. The mistake was explained and ownership of the issue was taken by management. Randy offered The price of the vehicle was listed incorrectly online. The mistake was explained and ownership of the issue was taken by management. Randy offered to make this right using all available tools at his disposal within reason and we came to a workable resolution. We dealt directly with Carmin and she was very pleasant and eager to answer any of our questions. We've dealt with overbearing, egotistical sales people before and we are happy to report that was NOT the case here at all. We would definitely send others to the dealership to work specifically with Carmin. This is worth noting since we are a family of loyal Ford owners' who do not mind traveling to Hartville for a positive experience. More
by Glen G.
Employees Worked With
Carmin Citraro, Randy Smith, Mike Shaheen
April 29, 2018
Service experience was excellent. Got 4 new tires and they did a full check and caught some other issues that are covered by warranty. My car was in and out. experience was excellent. Got 4 new tires and they did a full check and caught some other issues that are covered by warranty. My car was in and out. I would recommend to anyone. Zack Hoover was amazing going above and beyond and very knowledgeable and deserves a pat on the back. More
by Raggie285
Employees Worked With
Zack Hoover
