Spitzer Ford Hartville

Found a 2007 Mercury Milan online and spoke with Mark. Paid them a visit on a Friday night and they were very very helpful! Went back in Saturday morning and left with my new car! I have online previously Paid them a visit on a Friday night and they were very very helpful! Went back in Saturday morning and left with my new car! I have online previously used a credit union to finance a car, but they were able to get me financed and at a -much- lower rate than my credit union! I was so impressed with the way they treated me compared to other dealerships. Very friendly salespeople, comfortable environment, and second to none in customer service. I will be returning here, and only here, for my next purchase! Thank you Spitzer Ford of Hartville! More

Nick went out of his way to ensure everything was correct. He even filled in for Finance to close the deal when the Finance person was unavailable. The dealer's employees are curtious and have grea correct. He even filled in for Finance to close the deal when the Finance person was unavailable. The dealer's employees are curtious and have great attitudes. More

We were trading our 2003 trailblazer for a Explore or Escape,well that's what we thought My wife seen the Taurus and fell in love, after a test drive we went to Progressive Jeep in Massilion to look at a Escape,well that's what we thought My wife seen the Taurus and fell in love, after a test drive we went to Progressive Jeep in Massilion to look at a Chysler 300, because we wanted to keep our options open 2 1/2 hours later we knew we were getting the Taurus. Nick at Spitzer made it fun to buy our car, he was not pushy at all and made sure we got what we wanted. Pete at the counter was very understanding as we changed ou mind a couple of times on options. kelly pushed our paper work through quick. I would recommend this Team to all who go there. We got a great deal, a GREAT car and a great team to deal with More

I would not recommend this dealer. They really make you feel that they will take care of any problems, until there is actually a problem. The OEM tires on my Ford Focus are terrible in snow. I have been feel that they will take care of any problems, until there is actually a problem. The OEM tires on my Ford Focus are terrible in snow. I have been getting stuck in driveways, grocery stores and other places. I have contacted Spitzer to replace the tires with something that will go through snow so that I don't have to park it when we get more than 1.5" of snow. I am getting no help. I haven't even made my first payment and I am going to have to sink $500+ dollars into this car. I will never buy another car from this dealership. More