Spitzer Ford Hartville

Best Truck buying experience I've ever had. Told Mike what I was looking for in a new Truck. He should me the different models, never pushed additional features and never asked me how much I was willing what I was looking for in a new Truck. He should me the different models, never pushed additional features and never asked me how much I was willing to spend, Mike just walked around with me and answered my questions. Found one I was happy with, other then the color. Mike found the twin to the Truck that meet my needs in the color I was looking for, same price no surprises. Mike also found some additional rebates, that I wasn't aware of. In the end I spent less then I expected, and got a great price on my trade in. Zero pressure experience, Mike Freeders and the Spitzer staff were very helpful and friendly. More

Decent experience. Purchased an 05 Ford Mustang for a pretty good price and dealership gave us a fair deal on our trade. The vehicle we purchased came without an owner's manual and Bob Thomason promised pretty good price and dealership gave us a fair deal on our trade. The vehicle we purchased came without an owner's manual and Bob Thomason promised us that he had one ordered as a courtesy and we would get it in the mail. It's been two months and we haven't received the owner's manual. Kelly in finance was friendly and talked us into the Ford warranty (we've been talked into these stupid warranties in the past and they are of no good). We assured her that we didn't need it because they're useless and she kept pushing it onto us and sold it as "Ford's warranty, not an extended warranty through another company". She claimed that if we did the research and found that it wasn't for us within 30 days that she would refund the $800 that it cost us. I've contacted the dealership twice about it and have received no response and no refund. Other than that, everyone was friendly and attentive. More

I was greated by Michael when I pulled into the lot. He was friendly and courteous, and not the normal pushy car salesman. I felt like I was dealing with an old friend, although this was the first time I m was friendly and courteous, and not the normal pushy car salesman. I felt like I was dealing with an old friend, although this was the first time I met Mike. He and the lady in finance made my car purcashing experience quick and simple. More

Besides being close to where I reside, Spitzer Ford of Hartville was helpful in every way, including finances, trade-in and new car options. I never felt pressured and they were able to work quickly for m Hartville was helpful in every way, including finances, trade-in and new car options. I never felt pressured and they were able to work quickly for me. Larry is a very personable, courteous and honest person. Kelly too was friendly and help explain everything financially to me. More

My husband and I had a wonderful experience with Spitzer Ford in Hatville!!! My mother in law recommend that we speak with Nick Sipe, the sales person whom she just bought her car from a couple days before Ford in Hatville!!! My mother in law recommend that we speak with Nick Sipe, the sales person whom she just bought her car from a couple days before we got our new one. From the very first phone conversation that I had with Nick I knew that I was dealing with an open and honest individual. He was very laid back, not pushy at all, he listened to what my husband and I wanted and needed in a vechile and understood our finacial and credit issues. He told us to come on in and we would see what he could do, he was very nice to us, this was the best experience that we have ever had at a dealership, he is an awesome salesman and we love our new car!!! Thanks Nick and Kelly for all the hard work and the best experience in getting a new car you guys are great!! Thanks, Jason and Holly Stover More

I HAD CALLED SPITZER FORD BECAUSE MY HUSBAND AND I WANTED I HAD CALLED SPITZER FORD BECAUSE MY HUSBAND AND I WANTED A NEW SUV. THEY CONNECTED ME TO NICK SYPE. I EXPLAINED TO HIM WHAT WE WANTED AND PRICE RAN I HAD CALLED SPITZER FORD BECAUSE MY HUSBAND AND I WANTED A NEW SUV. THEY CONNECTED ME TO NICK SYPE. I EXPLAINED TO HIM WHAT WE WANTED AND PRICE RANGE AND WHAT WE WANTED AS FAR AS THE VEHICLE BEING EQUIPPED. I TOLD HIM THAT WE HAD SOME CREDIT ISSUES. HE WAS STRAIGHT FORWARD TO ME AND HONEST AND TOLD ME THAT WE MIGHT NOT GET ALL THE EQUIPTION WE WANTED BECAUSE OF OUR PAYMENT WE WANTED AND OUR CREDIT ISSUES WOULD CAUSE US A HIGHER INTEREST RATE BUT TO COME IN AND HE WOULD WORK WITH US. WE WENT IN THE NEXT DAY AND WE SAT DOWN WITH NICK AND DID THE PAPER WORK AND LOOKED AT A VEHICLE. IT DIDNT HAVE ALL THE EQUIPTION WE WANTED BUT WAS CLOSE TO IT. IN NO TIME HE HAD US APPROVED THROUGH A BANK WITH CHEAPER INTEREST RATE THAN WE THOUGHT WE COULD GET. WE HAVE DEALT WITH ALOT OF DEALERS IN OUR LIFETIME BUT NICK IS SOMEONE WE WOULD RECOMMMEND TO OUR FAMILY AND FRIENDS AND WHO WE WOULD GO BACK TO. WE LOVE OUR VEHICLE AND VERY PLEASED HOW EVERY THING WAS HANDLE WITH NICK AND THE FIANCING. THANK YOU SO MUCH NICK. WINSTON AND DIANA More

Had a great experience at this dealership. As I live an hour away from Hartvile most of the deal was done on the phone...Nick Sipe represented the vehicle honestly and honored the price we had discussed. hour away from Hartvile most of the deal was done on the phone...Nick Sipe represented the vehicle honestly and honored the price we had discussed. We were prepared to make the purchase after seeing the vehicle and drove it home that night... Dealer even arranged an oil change at a dealer closer to where we live, to save us another long drive. Thanks. More

Our salesman was great to work with. He provided us with answers for all our questions with the utmost patience. He was very knowledgeable about the vehicle we were interested in and helped us narrow our s answers for all our questions with the utmost patience. He was very knowledgeable about the vehicle we were interested in and helped us narrow our search and choose a vehicle to suit our needs. More

I bought my 2012 ford focus from Nick in March and couldn't be happier with my purchase. Nick was understanding and patient with the car buying purchase, never rushed me, and got me the exact car I wa couldn't be happier with my purchase. Nick was understanding and patient with the car buying purchase, never rushed me, and got me the exact car I wanted. He even came in on his day off to get me my car. Everyone at spitzer ford hartville was friendly and attentive to my needs. I highly reccommend Nick and spitzer ford. Thanks, Amy More

Went there to by a SUV, was treated so wonderful and nice. I worked with Dan mostly who was extremely honest and helpful. I felt like I knew everything I needed to know... No surprises. We will definite nice. I worked with Dan mostly who was extremely honest and helpful. I felt like I knew everything I needed to know... No surprises. We will definitely recommend Spitzer in Hartville to everyone. Thanks again. Jessica More