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Spitzer Ford Hartville - Service Center

Hartville, OH

4.8
159 Reviews

159 Reviews of Spitzer Ford Hartville - Service Center

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July 11, 2025

Brandon was very attentive to my needs in servicing my 2018 Ford F-150. He allowed me to be aware of any potential problems that may arise in the future and the cost that will incur of other parts involve More

by dflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
Jul 16, 2025 -

Spitzer Ford Hartville responded

We appreciate your wonderful review! It is an honor to have earned your confidence and loyalty, and we are glad that Brandon provided you with thorough and efficient service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 29, 2025

Sierra Dieble, my Spitzer Ford Hartville service rep did a fine job in getting my truck in for a recall item in a satisfactory time that met my busy schedule. I was offered a ride to a nearby coffeehouse bu More

by JASH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Spitzer Ford Hartville responded

Thank you for your positive review! We are so glad that Sierra and the team got your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Safe travels!

June 15, 2025

I am always pleased with the excellent work the company does, in a prompt manner. The staff is knowledgeable and courteous, as was Brandon Adorisio with his advice. More

by Sadie Grable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
Jun 16, 2025 -

Spitzer Ford Hartville responded

Sadie, thank you for your excellent review! We are delighted that Brandon and the team consistently provide you with quality and efficient service. We hope that you continue to choose us for all of your future automotive needs!

May 20, 2025

Sierra Dieble is an amazing service manager. And the videos from the service techs are extremely helpful to understanding recommendations. More

by teiastein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Spitzer Ford Hartville responded

Thank you for taking the time to rate our dealership. Offering thorough and efficient service is so important to us, and we are glad that Sierra and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 25, 2025

Sierra was very helpful and was extremely friendly. I will return to Spitzer for my auto needs in the future. More

by Baldwin0334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Spitzer Ford Hartville responded

Thank you for leaving Sierra this positive review! We are glad that she was both kind and helpful and we look forward to continue serving you and your automotive needs with our best care in your visits to come! Safe travels.

March 18, 2025

James Strosnider was very thorough. Dealership service was top notch. I’ll definitely be back in the future. More

by Yella1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Strosnider
Mar 19, 2025 -

Spitzer Ford Hartville responded

Thank you for sharing your positive experience with us. We are glad that James provided you with thorough and efficient service and we look forward to continue providing you with the same 5-star service in your visits to come. Safe travels!

February 26, 2025

I can generally get an appointment for service in a reasonable time frame. Seirra keeps me informed as to the status of my service when I’m waiting on my vehicle. More

by JASH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Spitzer Ford Hartville responded

Thank you for taking the time to leave us this 5-star rating! We are happy to hear that Sierra provided you with top-notch service and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs!

February 22, 2025

Always a warm welcoming into the business with great direction. The auto service department is excellent in welcoming and address your concerns first hand. My car problems have been taken very seriou More

by bahilbailey47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Spitzer Ford Hartville responded

Thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 28, 2025

Sierra Dieble was able to get my daughter’s car in for service in a reasonable time. She kept me updated as to the status of the repairs since I had asked her to replaced the original serpentine belt alon More

by JASH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Spitzer Ford Hartville responded

Thank you for sharing your positive experience with us. We are glad that Sierra took great care of you and kept you well informed throughout your daughter's vehicle service. Please do not hesitate to give us a call if you eve have any further questions or concerns.

December 07, 2024

James Strosnider was very professional and helpful in my visit to have my F 150 serviced and in getting new tires for it. More

by gmw
Recommend Dealer
Yes
Employees Worked With
Michael Geitgey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Spitzer Ford Hartville responded

Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. James will be thrilled to hear you mentioned him in your stellar review. We look forward to seeing you again when your F150 is ready for its next service. Safe travels!

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