Sierra Dieble

I I would say that I would rate the service at spitzer Ford hartville as outstanding and my experience with Shelby Wallace was nothing short of professional and excellent I would give you guys a wonderful Ford hartville as outstanding and my experience with Shelby Wallace was nothing short of professional and excellent I would give you guys a wonderful and outstanding rating in my opinion because my needs have been very well taken care of and it's been a pleasure doing business with spitzer thank you More

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Brandon in the service department is a liar and a crook he tries to sell you services that are not needed he tries to sell you services that are not needed More

by huntervince21 Verified Customer Verified Customer

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I think the dealer is first class from Rich. The finance manager all the way to the service department. They treated me very well. The finance manager all the way to the service department. They treated me very well. More

by GARYA4528 Verified Customer Verified Customer

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Sierra was exceptionally helpful and knowledgeable! She was friendly & made me feel welcome at the dealership. Service was fine! She was friendly & made me feel welcome at the dealership. Service was fine! More

by k613.jenkins Verified Customer Verified Customer

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This dealership had a great service department until you have an issue once you have an issue no one will get back to you. I called several times emailed several times was told that messages were handed to have an issue once you have an issue no one will get back to you. I called several times emailed several times was told that messages were handed to Sierra but she was on the phone. She’d call me back. No one helped me after I paid for service and had to go someplace else and have it redone. If they ever really did it at all it seems they just took my money and never performed the service. More

by DRAGONKIDS09 Verified Customer Verified Customer

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Took care of everything I needed done! I always take my truck to Spitzer Ford they do a great job I always take my truck to Spitzer Ford they do a great job More

by joe_carrick Verified Customer Verified Customer

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I got what I needed on time and done properly. Staff was courteous and informative. Staff was courteous and informative. More

by rhodebe19 Verified Customer Verified Customer

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Sierra was exceptionally professional and personable. She was proactive with attention to details; she took very good care of me and my car! Great work!!! She was proactive with attention to details; she took very good care of me and my car! Great work!!! More

by MARYBETHINOK Verified Customer Verified Customer

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Customer service is awesome the whole team fast and very efficient when i was at the service dept I love the txt to keep me updated on what was going on. efficient when i was at the service dept I love the txt to keep me updated on what was going on. More

by Jate7 Verified Customer Verified Customer

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Very friendly and welcoming and had me in and out under an hour very happy an hour very happy More

by keithjd12 Verified Customer Verified Customer

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