Joshua Darnall
Joshua Darnall at Spitzer Jeep RAM Brook Park

Joshua Darnall

Service Lane Sales Manager

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Joshua Darnall

July 28, 2026

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Employee Rating

Friendly service. Easy to deal with. Great selection of vehicles. Everyone was great from the sales floor, sales manager and finance. I would definitely recommend Spit More

by kellibmyer67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Horvat, Justin Sandahl

Jul 28, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted you found our service friendly and straightforward, and that our vehicle lineup met your expectations. Congratulations on your new Jeep Wrangler Unlimited, and thank you for recommending us. Our entire team, including our sales floor, management, and finance staff, appreciates your kind feedback and looks forward to assisting you again.

July 18, 2026

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Very customer service oriented and assisted me in getting the exact vehicle with the packages I wanted More

by bengeletk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 19, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to know our service team helped you find the Dodge Durango with the exact packages you wanted. Thank you for choosing us and congratulations on your new Durango!

January 21, 2026

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Lack of accountability. Unprofessional manager which leads to unprofessional employees. Uncommunicative. Sales dept is great. Service is lacking. More

by cgeballa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 24, 2026

Spitzer Jeep RAM Brook Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 29, 2025

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Ariel did his best job at trying to get my work approved through my insurance. He made recommendations and gave pointers while buying my new tires as well. Very informative and very helpful. More

by cassandramsoltis23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Jackson, Ariel Albores

Nov 29, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2025

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I’m truly appreciative and thankful you all go above and beyond to accommodate me. My vehicles are always taken care of within a reasonable time. Everyone’s been hospitable and outgoing. And traveling More

by darrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Black, Christina Taylor

Oct 25, 2025

Spitzer Jeep RAM Brook Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Jeep RAM Brook Park, we look forward to having you as a valued customer for many years to come!

July 07, 2025

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Quick, polite and professional. Got me in and out just as promised. Will be back More

by Jcannon6192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Black, Ted Sawicki

Jul 08, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We look forward to continue providing you with our best care in your visits to come!

April 17, 2025

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Employee Rating

Blake, and the management, were very helpful and patient with me throughout the entire buying process. Even when my “dream truck” was sold they continued to look for better options for me. We test drove a t More

by Samuel Roman
Recommend Dealer
Yes

Other Employees Tagged: Tony Black, Ted Sawicki , Blake Reinhart

Apr 21, 2025

Spitzer Jeep RAM Brook Park responded

Samuel, Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new truck purchase an are happy to hear we delivered the service you expected. Black will be honored to hear you were so pleased that you added him to you stellar review. We look forward to the next opportunity to serve you again.

January 28, 2025

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Friendly quick service. And keep you informed about what is going on during the process More

by Vanboltk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I do not recall the young man in the service department at the check in desk. But he was excellent

Jan 28, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 17, 2024

Dealership Rating
Employee Rating

Nick and Josh were both very helpful and explained all the features and walked me through the paperwork. He set me up with presets and Jeep app. More

by Jpdarnall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Masa

Aug 19, 2024

Spitzer Jeep RAM Brook Park responded

Jp, it is absolutely a great deal to us at Spitzer CDJR Cleveland that your buying experience with Nick and Josh was one to kindly mention about as well as recommend others too! We truly appreciate your support and congratulate you. Please enjoy your travels in your new Jeep with safety.

April 21, 2024

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David Atkins (Salesman) and Jesse Lee (Financial Manager) provided great service! I went in to test drive a vehicle, and because of Dave's impressive professionalism, I bought a vehicle an hour later. More

by Monica H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Adkins , Jesse Lee Campbell

Apr 22, 2024

Spitzer Jeep RAM Brook Park responded

Monica, We are honored to have your business, and thrilled that Jesse and David could make your buying process smooth and enjoyable! We wish you the warmest congratulations on your new vehicle, and hope to continue serving you and your future automotive needs!

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