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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.4
985 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 985 reviews

February 13, 2026

Professional, courteous, and commutative I was impressed with the professionalism and communication of Crystal. The entire process was quite simple More

by dm070673
Recommend Dealer
Yes
Employees Worked With
Crystal
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Feb 13, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your kind words about our courteous service and clear communication during your Ram’s service. We’re glad the process was straightforward and look forward to assisting you again.

February 12, 2026

The overall process of leasing the new Durango was fantastic. The team was great to work with. More

by TOMDBATTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Beverley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience leasing the Durango. We’re happy the process went smoothly and that our team provided helpful support.

February 12, 2026

Came in for service. Efficient - in and out Came in for service. Efficient - in and out. Nice waiting area and quick service More

by WELOVELEO
Recommend Dealer
Yes
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Feb 13, 2026 -

Spitzer Jeep RAM Brook Park responded

Great to know your visit was swift and that you found the waiting area comfortable. We appreciate you trusting us with your Jeep Grand Cherokee service and hope to assist you again soon.

February 11, 2026

Salesperson was very polite answered all my question Went through the vehicle for me and the sales manager got me where I wanted on my payment. awesome dealership More

by VENTURA.ANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Sawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the five-star rating and for trusting us with your Dodge. We’re glad our salesperson was attentive to your questions and our sales manager helped secure a payment you’re happy with.

February 10, 2026

Shannon was awesome and honest. Made us feel comfortable. They worked to stay within our budget More

by Drkimberlypeacock
Recommend Dealer
Yes
Employees Worked With
Shannon Chunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Chunn
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Feb 10, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for recognizing Shannon’s honesty and efforts to stay within your budget. Congratulations on your new Jeep and thank you for your review.

February 10, 2026

Efficient, caring, relevant They were efficient to meet my needs. Caring about what was most important to me. And relatable in tones of delivery and what was needed. More

by LIMER404
Recommend Dealer
Yes
Employees Worked With
Winthrop Defreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winthrop Defreitas
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Feb 10, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for highlighting how our team was efficient and caring during your new Jeep Wrangler purchase. Winthrop is delighted that our approach met your needs and felt relatable. We appreciate your trust and wish you many enjoyable miles ahead.

February 08, 2026

Was a great experience very professional staff Explained everything to me and how my points worked More

by SHAWNCPLATT
Recommend Dealer
Yes
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Feb 08, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re thrilled our team provided a professional service for your Ram and walked you through the points program. Clear explanations are important and we appreciate knowing you found them helpful. We look forward to working with you again.

February 08, 2026

She handled it with professionalism and kindness. I came in for an oil change and she took care of me with professionalism and kindness. More

by Tyna4u
Recommend Dealer
Yes
Employees Worked With
Christy
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Feb 09, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear our team handled your Jeep Cherokee oil change with professionalism and kindness. Your positive feedback really brightens our day. Thank you for choosing us for your service needs.

February 07, 2026

Even though the advisor was very nice and professional. ..They charged me$250 just to look at a loose wire that they just reconnected. I asked them to look at the turn signal and they didn't, so when I brou More

by harveyjrdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Harvey, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

February 07, 2026

Quick, professional, great service Workers were nice and didn't have to stay as long as I thought. More

by Lovemcgee125
Recommend Dealer
Yes
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Feb 08, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to know our team delivered fast and professional service. We’re glad you found the experience efficient and our staff pleasant. Enjoy your Dodge Journey.

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