Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.4
1,019 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
Contact Dealership
View Awards

13001 Brookpark Rd

Brook Park, OH

44142

Directions

By Type

Showing 1,019 reviews

March 12, 2026

With Kim's assistance she kept me informed on what was going on with car from beginning to end and I appreciate that. There was a gentleman that came to me and thanked me for coming in and he was also ver More

by dorseycherelle
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Report | Print
March 11, 2026

Quick and easy. Very nice people. Took care of me right away. Very clean shop. More

by larry.sanchez83
Recommend Dealer
Yes
Report | Print
Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re pleased to hear you enjoyed our quick service and clean facility. Thanks for entrusting us with your Jeep and we look forward to seeing you again.

March 11, 2026

Very quick, Friendly service. Was very pleased with the work I had done. Thank you so much, I will be using you again More

by Angiromine
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Report | Print
Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Hello, thank you for sharing your experience. We’re glad our team provided quick and friendly service on your Dodge. Kim and the crew look forward to helping you again.

March 10, 2026

Great customer service. Kim was very pleasant to talk with. The free customer shuttle service was very helpful. More

by Czyzynskirich
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Report | Print
Mar 10, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear that Kim made your visit pleasant and that our shuttle service was useful. Thank you for trusting us with your Ram’s service. We look forward to assisting you in the future.

March 08, 2026

Mixed feelings. My car was there waiting for a recall to be completed for about 3 months. The loaner I was given was dirty and had no gas when I first received it. T More

by Kungfuacademywest
Recommend Dealer
No
Employees Worked With
Ian Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Tillman
Report | Print
Mar 12, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this issue to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 08, 2026

Easy to work with. Everything was explained clearly. Great experience Waiting room was Nice. Friendly More

by dominodec
Recommend Dealer
Yes
Employees Worked With
Lisa Levlair
Report | Print
Mar 09, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience. We’re pleased you found our team easy to work with and appreciated the clear explanations throughout your service. It’s great to hear you enjoyed the comfortable waiting room and felt welcomed by our friendly staff. Thank you for entrusting us with your Jeep Compass and we look forward to serving you again.

March 07, 2026

It was a little long at end but overall good We were treated very kindly More

by pbailes05
Recommend Dealer
Yes
Employees Worked With
Anthony Nemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Nemi
Report | Print
Mar 07, 2026 -

Spitzer Jeep RAM Brook Park responded

We appreciate your feedback on your new Jeep Grand Cherokee purchase. While we regret the delay toward the end of your visit, we’re glad our team treated you kindly. We hope to welcome you back soon.

March 07, 2026

Grossly over priced quotes from a driver side rear tail light unit. With matching gross cost for labor. More

by cbsmithrnmba
Recommend Dealer
No
Employees Worked With
Idk. However she was the nicest lady who was very courteous and professional, and quickly got me an answer.
Report | Print
Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 07, 2026

Kim was great. Got me in quick and taken care of. Kim in service was great. She got me in quick and helped resolve my problem. More

by Tjp5374
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Report | Print
Mar 08, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear Kim arranged prompt service and efficiently resolved the issue with your Dodge Durango. Thank you for the 5-star rating. We appreciate your trust and look forward to assisting you again.

March 05, 2026

Brought truck in for work. 3.5 days passed and no one touched it. No work was done. Now have reschedule everything around again to drop it off again. More

by Christinafbagley
Recommend Dealer
No
Report | Print
Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly.

1
2
...
102