Ian Tillman
Ian Tillman at Spitzer Jeep RAM Brook Park

Ian Tillman

Parts Manager

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.8
8 Reviews
4.8

8 Reviews

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8 Reviews of Ian Tillman

May 02, 2026

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Employee Rating

The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. More

by tsweeney1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted to hear you found our facility so clean and our team both knowledgeable and courteous. Thank you for entrusting us with your Jeep Wrangler service. We look forward to assisting you again.

April 28, 2026

Dealership Rating
Employee Rating

They are very good at trying to help you the prices are very high though More

by scottjason075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Spitzer Jeep RAM Brook Park responded

Thanks, Scott, for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

March 08, 2026

Dealership Rating
Employee Rating

Mixed feelings. My car was there waiting for a recall to be completed for about 3 months. The loaner I was given was dirty and had no gas when I first received it. T More

by Kungfuacademywest
Recommend Dealer
No

Other Employees Tagged: Ian Tillman

Mar 12, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this issue to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 12, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this issue to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 31, 2026

Dealership Rating
Employee Rating

Nice people. Quick service. No complaints! I will be going back again for my next service appointment! More

by Danhamilton414
Recommend Dealer
Yes

Other Employees Tagged: Ian Tillman

Feb 01, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 13, 2026

Dealership Rating
Employee Rating

I had a major problem that took a long time. Engine replacement. It took about a month or so. In that time, Kim bent over backwards to make sure that I had a suitable vehicle for my use. She tri More

by Okgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell

Jan 13, 2026

Spitzer Jeep RAM Brook Park responded

Thanks for sharing your thoughts about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

January 10, 2026

Dealership Rating
Employee Rating

Excellent service, was completed at the exact time he said it would be and brakes are perfect More

by mandieandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kelly, Christina Taylor

Jan 10, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jan 10, 2026

mandieandrews responded

Verified

December 10, 2025

Dealership Rating
Employee Rating

Great dealership so easy to work with! Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 13, 2025

Dealership Rating
Employee Rating

Amazing service! Great people! Felt very respected and cared for! I would recommend for your vehicles needs. More

by Tonyscina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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