Spitzer Jeep RAM Brook Park

Great salesman He was patient Didn't mind going out of his way to help Highly recommend his way to help Highly recommend More

Amazing service! Great people! Felt very respected and cared for! I would recommend for your vehicles needs. Great people! Felt very respected and cared for! I would recommend for your vehicles needs. More

Was a walk-in with no appointment after a local repair shop could do what needed done. Ariel was courteous, respectful, and got me in anyway. The issue was fixed and Ariel was phenomenal and amazing throu shop could do what needed done. Ariel was courteous, respectful, and got me in anyway. The issue was fixed and Ariel was phenomenal and amazing throughout the process. He's an absolute asset to this company. More

They were quick about ordering my parts & the sales team was wonderful. The service team lacked tremendously. They did fix my problem expeditiously and without further repair needed. My problems were for on was wonderful. The service team lacked tremendously. They did fix my problem expeditiously and without further repair needed. My problems were for one, they charged for labor after being told I was paid in full and there would be no labor costs. This was misleading and could’ve been a dire situation if I wasn’t financially prepared with emergency funds on hand. Cory did offer to cut my labor in bill in half, leaving me to pay a $100 balance instead of $200. Much appreciated, but upon studying the bill, it should’ve been less than that because their labor fees are $200/hr, but they only had my car for 27 minutes. So technically, if we’re doing math, my initial bill should’ve only been $100 and my (undisclosed) 50% obligation should’ve only been $50. I paid the $100 and got it over with. My last point of contention was the technician broke my heating vent during my repair, and he put my phone mount over top of it upon returning the vehicle to hide the damage he/she imposed. I noticed it about 2 minutes down the street after leaving, so I zoomed back in there, furious about the deception and the attempt to break something and not fix it. I again conferred with Cory and he graciously found someone to fix it right away. So all my problems were indeed fixed, but there were some unnecessary issues that could’ve been avoided. More

Great service The guys are working really hard to solve the problem with my truck and they did a great job the problem with my truck and they did a great job More

I brought my vehicle in in late September October 10th, the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fi the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fixed. I don't know how this slipped through the mechanic. The guy in charge at the time told me how the mechanics suck there.And things always were returned, 2 weeks goes by.I call to see what's going on.I can't get through to anybody another week goes by so I finally decide to come in person. The guy's supposed to leave got fired or quit who was in charge of my truck. Nobody knew the truck was there to be looked at again. Now it's November 11th and I still have no word on my truck. The customer service here sucks the mechanics.Obviously don't know what the xxxx they're doing.I would not recommend this and they haven't even tried to make anything bright in this situation More

Friendly, efficient service. Clean facility. Good coffee. Staff has good communication. I appreciate they know the history of my car. Clean facility. Good coffee. Staff has good communication. I appreciate they know the history of my car. More

I dropped my Ram truck off earlier than my appointment time due to another appointment. They were already done by the time I returned. Great job. time due to another appointment. They were already done by the time I returned. Great job. More

Courteous, knowledgeable staff in the service department. Very pleased with the professionalism and ease of getting repairs done. Very pleased with the professionalism and ease of getting repairs done. More

Great service. 120 years in business. Nice new remodel since the last time I was there. Good location on brookpark road and near 480. 120 years in business. Nice new remodel since the last time I was there. Good location on brookpark road and near 480. More