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Ariel Albores
Ariel Albores at Spitzer Jeep RAM Brook Park

Ariel Albores

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.2
53 Reviews
4.2

53 Reviews

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53 Reviews of Ariel Albores

June 03, 2026

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Employee Rating

Easy and simple Areil was very customer service oriented and took care of my issue quickly and with ease More

by TW.1725
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores

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Jun 04, 2026

Spitzer Jeep RAM Brook Park responded

Delighted to hear that Ariel made the service process on your Jeep so effortless. We’re pleased she resolved your issue quickly and smoothly. Let us know anytime we can assist further.

June 03, 2026

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Employee Rating

I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my More

by Azhar alobaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilson, Frank Kelly, Crystal Barber, Kim Boutell, Denise Baker, Sean Mangan, Laura McKinley, Lisa Leclair, Jasmine Current

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Jun 03, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted our team could assist you and that your Jeep Renegade repairs met your expectations. Please let us know if there’s anything else we can do for you.

June 03, 2026

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Employee Rating

The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity More

by lillyrosa1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilson, Frank Kelly, Crystal Barber, Kim Boutell, Denise Baker, Sean Mangan, Marangelis Fontanez

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Jun 03, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to know our team provided helpful, welcoming service from the moment you arrived until you left during your Dodge Journey visit. Thank you for recognizing our crew’s generosity. We appreciate you trusting us with your vehicle and look forward to seeing you again.

May 20, 2026

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Employee Rating

Slow an un organized An got my seat covers dirty They couldn't find the paperwork that I paid for the part a week before More

by Jeeprider67
Recommend Dealer
No

Other Employees Tagged: Ariel Albores

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May 25, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 16, 2026

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Employee Rating

Their policy to charge me $204 when they couldn't find anything wrong with the car was rather puzzling. More

by Wfcharles72
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores

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May 17, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

May 16, 2026

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Employee Rating

Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. More

by jzhog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Black, Paul Wilson, Frank Kelly, Crystal Barber, Kim Boutell, Denise Baker, Ian Tillman, Jasmine Current, Rachel Greathouse

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May 16, 2026

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear our team was polite and knowledgeable while servicing your Ram. We’re pleased everything went smoothly and your questions were answered. Please let us know if we can help with any future maintenance.

May 13, 2026

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Employee Rating

It was a team effort! They went the bat for me to get the parts needed to repair my car More

by RENEESCHAPEL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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May 13, 2026

Spitzer Jeep RAM Brook Park responded

It’s rewarding to see our team come together to source parts for your Jeep Cherokee. Ariel and the service department collaborated to get everything you needed. We appreciate your feedback and look forward to supporting your Jeep in the future.

May 12, 2026

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Employee Rating

Quick good service They provided me with a ride which reslly needed I have shingles More

by pbailes05
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores

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May 13, 2026

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear that our team was able to handle your Jeep Grand Cherokee service promptly and arrange a courtesy ride when you needed it most during your shingles recovery. We understand how important dependable transportation is under those conditions. Ariel is here for any further support with your vehicle.

May 10, 2026

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Employee Rating

Great dealership and the service was top notch. Would recommend this dealership every single time. More

by Jbochin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2026

Spitzer Jeep RAM Brook Park responded

We appreciate your recommendation and are glad the service on your Jeep Grand Cherokee met your expectations. Ariel and our team look forward to helping you with any future needs.

May 09, 2026

Dealership Rating
Employee Rating

Everyone that I dealt with at the dealership for my appointment was very professional and knowledgeable with the issues I had with the scheduling time and it was resolved immediately and to everyone’s More

by Sdawg1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Leclair, Jasmine Current

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May 09, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted our team handled your Jeep Wrangler service appointment scheduling so promptly and professionally. We appreciate your feedback and look forward to assisting you again.

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