Ariel Albores
Ariel Albores at Spitzer Jeep RAM Brook Park

Ariel Albores

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

Contact Me
4.3
36 Reviews
4.3

36 Reviews

Write a Review

36 Reviews of Ariel Albores

April 21, 2026

Dealership Rating
Employee Rating

After picking up my van I realized that filters had been replaced without my knowledge and charged $115. I reached out to the service manager and never received a call back. Spoke with a lady the same day t More

by upswoodward
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores

Apr 22, 2026

Spitzer Jeep RAM Brook Park responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 11, 2026

Dealership Rating
Employee Rating

everyone was very helpful and I'm satisfied with the work did on my car professional More

by natehollis28
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores

Apr 13, 2026

Spitzer Jeep RAM Brook Park responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 13, 2026

Spitzer Jeep RAM Brook Park responded

Thank you, Nate! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Jeep RAM Brook Park. We look forward to having you as one of our valued customers for many more years to come!

April 04, 2026

Dealership Rating
Employee Rating

I had a recall on my Jeep recently. I was in and out in a reasonable amount of time. Everyone was pleasant to work with. Ariel, my handler, was thorough and explained all the details o More

by JNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear Ariel provided thorough and patient service during your Jeep recall. We appreciate you noting the smooth process and our team’s friendliness. We’re happy your visit went so well and look forward to assisting you again.

April 01, 2026

Dealership Rating
Employee Rating

Everyone was very pleasant and professional. Answered all of my questions. The waiting room was very nice. More

by cindystiller57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Current

Apr 01, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience. We’re glad our team was pleasant, professional, and addressed all of your questions. It’s great to hear you found the waiting room comfortable while we serviced your Jeep.

April 01, 2026

Dealership Rating
Employee Rating

I have had over a hundred dealership experiences and all my good experiences only took place at this dealership. More

by JEROMEHAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Spitzer Jeep RAM Brook Park responded

It’s a privilege to learn that out of more than a hundred experiences, ours has consistently stood out. We appreciate you trusting our team with your Jeep Wrangler Unlimited and look forward to serving you again.

March 27, 2026

Dealership Rating
Employee Rating

All I needed was a tire rotation. Ariel helped me so much to get me in and out of there. Very nice young man. More

by Okgo
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores

Mar 27, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience with your Chrysler Pacifica tire rotation. We’re glad Ariel kept the process efficient and friendly. We look forward to helping with any future service needs.

March 26, 2026

Dealership Rating
Employee Rating

Ariel was great to work with and kept me informed. Jasmine was also very helpful. Cashier not very friendly though. More

by Shope70
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores

Mar 27, 2026

Spitzer Jeep RAM Brook Park responded

We’re glad Ariel kept you informed during your Ram service. We apologize the cashier wasn’t as welcoming and appreciate you sharing your feedback.

March 24, 2026

Dealership Rating
Employee Rating

Went in for alignment,recall, and front collision light being on again. Alignment and recall went fine. I go to pay and they try to charge me 250 dollars to reset the sensor . Nothing wrong with sensor jus More

by Danieldenunzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Wilson, Lisa Leclair

Mar 28, 2026

Spitzer Jeep RAM Brook Park responded

Thank you, Daniel, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 28, 2026

Spitzer Jeep RAM Brook Park responded

Thank you, Daniel, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 24, 2026

Dealership Rating
Employee Rating

I was very pleased with the service received, Ariel found an issue with my tie rod and saw that it is covered under warranty and I appreciate that he is looking into that for me. More

by Vickiebrwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for letting us know about your recent service visit. We’re pleased Ariel discovered your tie rod concern and confirmed it’s covered under warranty. Should you need anything else for your Jeep Compass, please reach out.

March 15, 2026

Dealership Rating
Employee Rating

Awesome thanks for helping me get back on track with my truck . I will be back in the future if I need help More

by ROYFR999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nelich, Lisa Leclair

Mar 15, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to hear your Ram 1500 is back on the road smoothly. We appreciate you trusting our team for your service needs. We look forward to helping you again whenever you need assistance.

1
...

Dealership Inventory (267 Vehicles)

new 2026 Chrysler Pacifica car, priced at $41,643
2026 Chrysler Pacifica
new
Hydro Blue Pearlcoat exterior
Automatic
Front-wheel Drive
new 2026 Jeep Wrangler car, priced at $44,457
2026 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 Acura RDX car, priced at $35,997
2024 Acura RDX
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Jeep Gladiator car, priced at $44,193
2026 Jeep Gladiator
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Cherokee car, priced at $40,990
2026 Jeep Cherokee
new
Bright White Clearcoat exterior
CVT
Four-wheel Drive
new 2026 Ram 1500 car, priced at $50,481
2026 Ram 1500
new
Diamond Black exterior
Automatic
Four-wheel Drive