Spitzer Jeep RAM Brook Park

Upsetting, I pay for an extended warranty. . the idler pulley was the cause of my truck issues.. this is part of the engine, should be covered under powertrain warranty let alone the extended w . the idler pulley was the cause of my truck issues.. this is part of the engine, should be covered under powertrain warranty let alone the extended warranty.. What is the point of paying extra for warranties when it doesn't cover anything... More

Ashley was a pleasure to work with. She understood everything I wanted in a vehicle and was able to find the perfect vehicle to fit my needs. She was so patient and understanding in ans She understood everything I wanted in a vehicle and was able to find the perfect vehicle to fit my needs. She was so patient and understanding in answering all my crazy questions. My previous vehicle was purchased here at Spitzer Dodge 14 years ago. The bells and whistles my new vehicle has is all new to me and I was clueless about it all. Ashley explained everything to me and helped me set everything up. She helped ease my nerves about the whole buying process. It was emotional having to get another vehicle when my previous vehicle was totalled due to hitting a deer. Now I am looking forward to making new family memories with a new vehicle. Thank you Ashley, I couldn't have asked for a better Salesperson ❣️ More

I had a great experience working with Samy when buying my car. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful without being pushy. He took the time to answer all my qu car. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful without being pushy. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. What really stood out was his honesty and patience. He listened to what I was looking for and helped me find the perfect vehicle within my budget. I truly felt like he cared more about making sure I was happy than just making a sale. If you’re looking for someone who provides excellent customer service and makes car buying easy, I highly recommend asking for Samy. Thanks again for such a positive experience! More

Let's face it, buying a new or used car is generally not a fun experience, not the case here. Ashley, Mel and Jesse made the entire process a joy! I walked in, and about three hours later, drove out with a a fun experience, not the case here. Ashley, Mel and Jesse made the entire process a joy! I walked in, and about three hours later, drove out with a new Grand Cherokee Limited. Love the vehicle, and I would definitely recommend giving them a shot at your business. I don't think you'll be disappointed, very pleasant and friendly people. Oh, and did I mention the store is beautiful! More

Excellent service, friendly staff, smooth process, and amazing truck selection. Highly recommend this dealership 10/10! amazing truck selection. Highly recommend this dealership 10/10! More

You receive great customer service at Spitzer motors city in Brookpark, Ohio. The staff is very a knowledgeable about mechanical aspects of all vehicles. Yeah in Brookpark, Ohio. The staff is very a knowledgeable about mechanical aspects of all vehicles. Yeah More

LOVE PANDA BEAR MASCOT almost as much as BRUTUS THE BUCKEYE MASCOT! JUST ONE THING. . . when i purchased my JEEP GLADIATOR in 2024 my salesperson PROMISED to send me an autographed PANDA BEAR POSTER wh BUCKEYE MASCOT! JUST ONE THING. . . when i purchased my JEEP GLADIATOR in 2024 my salesperson PROMISED to send me an autographed PANDA BEAR POSTER which i STILL HAVE NOT RECEIVED! More

Customer service was timely. The service was good. It was an overall good experience. Thanks The service was good. It was an overall good experience. Thanks More

Super nice people excellent customer service The people who work in service are very organized and helpful who work in service are very organized and helpful More

Karen Howard is a true professional with excellent knowledge and excellent people skills and she is a great access to the company ?? knowledge and excellent people skills and she is a great access to the company ?? More