Crystal Barber
Crystal Barber at Spitzer Jeep RAM Brook Park

Crystal Barber

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Crystal Barber

September 29, 2026

Dealership Rating
Employee Rating

Had a great service experience with my 24 Grand Chrokee. Crystal was a life saver! Got me back in my car faster than my usual dealership. Customer service like that creates a customer for life! Thank you so More

by cadams16
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2026

Spitzer Jeep RAM Brook Park responded

We’re glad Crystal could step in and get you back on the road quickly. Thank you for trusting our service team with your Grand Cherokee. Hearing that your experience exceeded expectations means a great deal to our team.

June 03, 2026

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I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my More

by Azhar alobaidi
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 03, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted our team could assist you and that your Jeep Renegade repairs met your expectations. Please let us know if there’s anything else we can do for you.

June 03, 2026

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The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity More

by lillyrosa1010
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to know our team provided helpful, welcoming service from the moment you arrived until you left during your Dodge Journey visit. Thank you for recognizing our crew’s generosity. We appreciate you trusting us with your vehicle and look forward to seeing you again.

May 16, 2026

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Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. More

by jzhog
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2026

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear our team was polite and knowledgeable while servicing your Ram. We’re pleased everything went smoothly and your questions were answered. Please let us know if we can help with any future maintenance.

March 26, 2026

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The service department was clean, the employees were nice and professional. Had diesel oil/filter changed, tires rotated. Was done on time with no hidden surprises or fees. More

by PATSTANFIELD
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for highlighting how clean our service area was and that our team treated you professionally. We’re glad your Ram 2500’s diesel oil and filter change along with the tire rotation were completed on time with no unexpected fees. We look forward to helping you again.

March 19, 2026

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Everyone was nice and my car was done in a short time and if I was confused on something they explained it to me More

by daveniko86
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience. Crystal and our service team were pleased to get your Dodge Durango finished promptly and clarify any questions. We appreciate the five-star rating.

February 02, 2026

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Employee Rating

All ways a great experience great people to deal with job done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I More

by viper 22
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Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for your continued trust in our team for your Dodge Challenger. We’re glad to hear appointments stay on time and our parts department always has what you need. We appreciate your loyalty and look forward to serving you again.

January 11, 2026

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Employee Rating

Kim was great and very helpful. I appreciated her patience and knowledge of everything. The dealership was very clean and organized. More

by cjpc101
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Denise Baker

Jan 11, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

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Employee Rating

Great dealership so easy to work with! Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2025

Dealership Rating
Employee Rating

Everyone in the service department were very knowledgeable and friendly. There was a slight problem getting the new tire that I needed. But they promptly took care of me and detailed my car for More

by bneid686
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 22, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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