Spitzer Kia Cleveland
Cleveland, OH
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Pleasant experience Josh Darnall was our salesman and was very thorough regarding the features of the vehicle we purchased. He explained the financial process every step Josh Darnall was our salesman and was very thorough regarding the features of the vehicle we purchased. He explained the financial process every step of the way. Josh was very personable and made our experience a whole lot of fun. This dealership and Josh are highly recommended by me based on experience More
Fast and easy and GREAT DEAL.. Gary Grow was very helpful,not pushy, sensitive to my needs,even somewhat funny. I thought I knew what I wanted before I walked into the dealership,B Gary Grow was very helpful,not pushy, sensitive to my needs,even somewhat funny. I thought I knew what I wanted before I walked into the dealership,But after I test drove a few cars I knew my first choice was not the one for me.(and so did Gary). He found me another car to try and also found me a great deal.He also explained all my options of financing ,set up all my newer features on dashboard. I am a 3 time return KIA customer and would recommend Gary to all my friends. Thank You .! More
Great customer service my first time time buying a car from a lot. Very satisfied with all the support from all 3 of them. Definitely will be telling everyone about it. my first time time buying a car from a lot. Very satisfied with all the support from all 3 of them. Definitely will be telling everyone about it. More
Sensitive to one's needs and likings They have the most polite dealers I've visited and we have purchased many cars. Our salesman Jim Parson makes it happen and gets u what you want. They have the most polite dealers I've visited and we have purchased many cars. Our salesman Jim Parson makes it happen and gets u what you want. More
Treated very well I had a very good experience. Knowledgeable sales person. Arleen was very good. Vince the finance person was willing to work with me very pleased I had a very good experience. Knowledgeable sales person. Arleen was very good. Vince the finance person was willing to work with me very pleased More
Found Out After the Fact I expressed that one of my number one wants in the car was the voice activated phone I had in previous cars. I was told by Arleen and Josh that the So I expressed that one of my number one wants in the car was the voice activated phone I had in previous cars. I was told by Arleen and Josh that the Soul had that feature. After purchase, I learned that it only works with iPhone, not Android, and this is a problem because I am on the road all day in my work making phone calls. Did not receive a call back from them after they indicated they would call me back. I called and was told it doesn't work with Android, and when I said this was an issue for me after being specific with what I wanted, I was told someone would get back to me. They never did. IT IS NOW 6/20, AND I STILL HAVE NOT HEARD FROM KIA PER THEIR RESPONSE TO MY REVIEW ON 6/1. i AM HAPPY TO WORK WITH THEM TO RESTORE MY FAITH IN THIS DEALERSHIP, BUT I'VE NOT HEARD ANYTHING BACK. More
Fantastic Everyone was so friendly and helpful. I really appreciated all the work and time they put into helping me. My salesperson was the best. I will definit Everyone was so friendly and helpful. I really appreciated all the work and time they put into helping me. My salesperson was the best. I will definitely be recommending them to friends and family. More
Gary Grow Sales Excellence I worked with Gary Grow in the past and have purchased several vehicles from him over the years. He is the consummate professional and his customer s I worked with Gary Grow in the past and have purchased several vehicles from him over the years. He is the consummate professional and his customer service is truly excellent. If you are seeking an automobile sales representative at Spitzer Kia, please seek out Gary Grow as he always over delivers in customer satisfaction! -Brian Fletcher More
Gary Grow is the man to see! I’ve dealt with Mr. Grow several times in the past looking for a new vehicle. He is outstanding! Open communication He is here for you... L I’ve dealt with Mr. Grow several times in the past looking for a new vehicle. He is outstanding! Open communication He is here for you... Look up Gary Grow, you will glad you did! More
Great service I have bought my last two cars from Gary Grow and it was such a hassle free pleasurable experience. He is knowledgeable and helpful. I would definitel I have bought my last two cars from Gary Grow and it was such a hassle free pleasurable experience. He is knowledgeable and helpful. I would definitely recommend him More