Spitzer Kia Cleveland

Just what we were looking for We had a great experience working with Johnny Saxton and Jonathan Gemelas. The reason we went there in the first place was because they are convenien We had a great experience working with Johnny Saxton and Jonathan Gemelas. The reason we went there in the first place was because they are convenient and had the car we were looking for. We had not been planning to buy a car than evening but we were very happy with the vehicle and felt like the price was fair. We were happy that we did not have to do any dickering. The great 100,00 mile -ten year warranty and free weekly carwashes are just icing on the cake. We did not feel pressured to buy but we didn't have any reason to wait. They also offered us a fair price for our trade-in. They made everything easy for us and now we are the happy owners of a new Kia Niro. More

Quick and painless Let me just tell you about this dealership, from start to finish everything was phenomenal. Arlene was exceptional-She was very knowledgeable and was Let me just tell you about this dealership, from start to finish everything was phenomenal. Arlene was exceptional-She was very knowledgeable and was straight to the point. Financing this vehicle was also a breeze!!!! Vincent, in finance, was Was also able to make the process very very painless More

Excellent Customer Service - Desmond My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over and beyond the call of duty. During the process his communication was great and let us know what was needed every step of the way. The job was done quickly with excellent results. Anytime you visit this Kia dealership please ask for Desmond!!! More

Great service We had been looking online for a car for only a few days and found that overall Spitzer had the lowest prices for a new reliable car. Upon going to th We had been looking online for a car for only a few days and found that overall Spitzer had the lowest prices for a new reliable car. Upon going to the dealership we were met with great customer service and honesty. It was great to see the true price rather than having to spend time bargaining and hassling. Our sales rep, Jose, was extremely thorough and thoughtful when answering questions and delivering precise information. All around a great experience and really good, honest people. More

Very good experience. Just purchased a Niro from Spitzer and had a great experience.. Sales staff was very friendly, answered all my questions, not a lot pressure. Car I Just purchased a Niro from Spitzer and had a great experience.. Sales staff was very friendly, answered all my questions, not a lot pressure. Car I got was a great deal. More

Tire Replacement I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. More

Great customer service Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks More

Great Experience. Purchasing a car at Spitzer Kia was a very pleasant experience with no high pressure. Arleen listened to my needs and everyone involved was very help Purchasing a car at Spitzer Kia was a very pleasant experience with no high pressure. Arleen listened to my needs and everyone involved was very helpful. Mel even agreed to deliver the car over 200 miles at no charge to me to a family member for whom this car was purchased. Thanks for such great service. More

My key fix He was very helpful at making sure everything was took care of for me when I brought my car in to get the keys replaced. He even noticed that the brak He was very helpful at making sure everything was took care of for me when I brought my car in to get the keys replaced. He even noticed that the brake light was out and brought it to my attention so i can get that took care of too. More

Polite Service guys I visited here and had contact with Josh, Desmond, Todd the mechanic and the finance guy. They all were very professional and respectable explaining e I visited here and had contact with Josh, Desmond, Todd the mechanic and the finance guy. They all were very professional and respectable explaining every process, clearly and in a friendly manner. My initial experience with Kiyyah was great until i called an hour later and reported that something was wrong with the vehicle. She treated me as though I was lying about the situation, and didn't deal with me too much after that. Not good. More