Spitzer Kia Cleveland

Amazing experience!!! I have been searching for a car for a couple of months and hadn’t found a car that would fit my budget and expected features. At least not until now, I have been searching for a car for a couple of months and hadn’t found a car that would fit my budget and expected features. At least not until now, I spoke to George before going to see the car and asked if he could take a look at the car for me to verify that it had a third row seat. He did better than that, he personally went to the car and took pictures and text them to me so I could see for myself. He has a down to earth personality that made not only my, but my family’s experience wonderful. He helped us with any questions or concerns we could of possibly had. He made an experience that some would consider stressful and long into a easygoing situation. I am not only satisfied with the car that I Purchased, I was amazed and thankful for the excellent customer service George gave to me and my family during the process. I recommend Parma Kia and most importantly George for your future car purchase. More

Amazing customer service This is my second experience with Kia and my representative listened to what I said I wanted and what I could afford and didn’t try to put me in somet This is my second experience with Kia and my representative listened to what I said I wanted and what I could afford and didn’t try to put me in something that wasn’t in my price range. He explained everything in detail about what I was signing and what I was getting. Josh and Vincent was both pleasant to work with and easy to talk to I would definitely recommend them to my friends. More

Awesome service (: I had the opportunity of working with Kia in Sales and Vince in Finance. They were both super nice and patient when working with me, as my family had I had the opportunity of working with Kia in Sales and Vince in Finance. They were both super nice and patient when working with me, as my family had a lot of questions and logistics to figure out. They made the transition to my new car really easy and I could tell genuinely cared and wanted to help! I was very impressed and really happy with how everything was handled! They both did a great job (: More

First Car Great experience, great people, great price. First car purchase experience for my daughter was a success! George was great! Will be back when my so Great experience, great people, great price. First car purchase experience for my daughter was a success! George was great! Will be back when my son...and I ... need a car. And what a nice touch the photo was...she'll look at this picture years to come and remember her first car! More

Great staff I came in looking for a car with my issiter, and the staff was nothing but great. Very helpful and makes sure we left happy. Went above and beyond for I came in looking for a car with my issiter, and the staff was nothing but great. Very helpful and makes sure we left happy. Went above and beyond for us and gave good conversation More

Drive, Enjoy, Relax and Buy I stopped in on a Friday after work and test drive the Sportage. I set up an appointment on Saturday to come back and drove the Sorento. Our salesman I stopped in on a Friday after work and test drive the Sportage. I set up an appointment on Saturday to come back and drove the Sorento. Our salesman Josh was great. It was truly like buying from a friend. Freddy the sales manager has a great team that he trains well to help the car buying experience. Vince in finance may be short but he stands tall above the rest in the service and time it takes to get everything right. Stop in and buy from this great team. More

"New Kia" Very pleasant experience. George Woods was my salesman and was very personable and knowledgeable. He even came in on his day off so I could pick Very pleasant experience. George Woods was my salesman and was very personable and knowledgeable. He even came in on his day off so I could pick up my new car. He took his time to explain how to work many of the features on the vehicle, and even set up my phone to the car. All my questions were answered. They made the business transaction very easy and seamless. (Jeremy did the finance portion and was also a pleasure.) Everyone in the dealership seemed very friendly. Would definitely recommend this dealership to anyone looking for a car. More

First time buyer Very personable. Everything was explained. They answered all my questions no matter how small or how many. It was my first time buying a car and they Very personable. Everything was explained. They answered all my questions no matter how small or how many. It was my first time buying a car and they made it easy. I'm glad they brought up the car that I wanted. More

Pleasant experience Josh Darnall was our salesman and was very thorough regarding the features of the vehicle we purchased. He explained the financial process every step Josh Darnall was our salesman and was very thorough regarding the features of the vehicle we purchased. He explained the financial process every step of the way. Josh was very personable and made our experience a whole lot of fun. This dealership and Josh are highly recommended by me based on experience More

Fast and easy and GREAT DEAL.. Gary Grow was very helpful,not pushy, sensitive to my needs,even somewhat funny. I thought I knew what I wanted before I walked into the dealership,B Gary Grow was very helpful,not pushy, sensitive to my needs,even somewhat funny. I thought I knew what I wanted before I walked into the dealership,But after I test drove a few cars I knew my first choice was not the one for me.(and so did Gary). He found me another car to try and also found me a great deal.He also explained all my options of financing ,set up all my newer features on dashboard. I am a 3 time return KIA customer and would recommend Gary to all my friends. Thank You .! More