Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Kia Cleveland
Cleveland, OH
2,275 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,275 reviews
April 11, 2018
Very professional and great customer service Mercedes and Vince were great they did everything they could to make sure I got into the car I wanted. After everything I finally got to take the car Mercedes and Vince were great they did everything they could to make sure I got into the car I wanted. After everything I finally got to take the car home yesterday and I couldn't be anymore happier More
by Ash7236
Employees Worked With
Vincent Viscusi, Mercedes Valentine
April 10, 2018
Awesome experience Josh was awesome! He answered all my questions without hesitation. Picked out the perfect car for me. I couldn't be happier with the experience. Josh was awesome! He answered all my questions without hesitation. Picked out the perfect car for me. I couldn't be happier with the experience. More
by Mickey
Employees Worked With
Josh Darnall
April 10, 2018
Fantastic customer service Michelle was awesome. she answered all of the questions i had. i never felt as though i had to negotiate with her. she gave the facts and honest numbe Michelle was awesome. she answered all of the questions i had. i never felt as though i had to negotiate with her. she gave the facts and honest numbers right away after i told her what i wanted. More
by mattm69
Employees Worked With
Michele Dené
April 10, 2018
Wonderful experience The staff was friendly and not overbearing, but helpful. Would recommend over and over again. Staff willing to answer all questions. Staff showed know The staff was friendly and not overbearing, but helpful. Would recommend over and over again. Staff willing to answer all questions. Staff showed knowledge of all aspects of buying the car, including the vehicle features More
by bwhite2008
April 10, 2018
Leasing a new car I leased a car from Adam Black in 2015 @ Kia of Mansfield. It was time to trade that one in so I went to see him @ Kia in Cleveland. Adam put me in go I leased a car from Adam Black in 2015 @ Kia of Mansfield. It was time to trade that one in so I went to see him @ Kia in Cleveland. Adam put me in good hands with John who helped me look and test drive several car's. Ultimately I chose a 2018 Kia Optima S which I absolutely Love !! More
by Jody Cooper
Employees Worked With
Adam Black, Jonathan Gemelas
April 10, 2018
Absolutely fantastic service! I purchased my Kia in 2011. Every single time I go to this dealership, I get nothing but the best! The representatives are courteous, professional a I purchased my Kia in 2011. Every single time I go to this dealership, I get nothing but the best! The representatives are courteous, professional and the work done is thorough and excellent. I could not ask for a better dealership! Thank you, Kia! More
by Honeybee64
Employees Worked With
Jerry Majewski
April 09, 2018
Nice experience Staff were helpful and patient. They tried to get me in and out as quickly as possible. Thanks for your help and being straight forward Staff were helpful and patient. They tried to get me in and out as quickly as possible. Thanks for your help and being straight forward More
by Nothanks
Employees Worked With
April 07, 2018
Bought a brand new 2018 Kia Sportage We gave 5 stars! Michele was an excellent person. We really liked her. They gave us a good deal on a brand new car. Since we was recently in an accide We gave 5 stars! Michele was an excellent person. We really liked her. They gave us a good deal on a brand new car. Since we was recently in an accident and lost our Sedona. I would highly recommend going to Kia and definitely asking for Michele. Thank you for your services Kia and to Michele as a great sales rep. Also to Vincent for explaining everything to us while signing the final paper work. More
by Markdemeza76
Employees Worked With
Vincent Viscusi, Michele Dené
April 05, 2018
Excellent Customer Service from All! We found this car online and called Josh to come see it. In under 4 hours, we called, drove to Cleveland, test drove it, and drove it home! Josh w We found this car online and called Josh to come see it. In under 4 hours, we called, drove to Cleveland, test drove it, and drove it home! Josh was awesome! He was fun, but professional; knowledgeable and efficient. He put us all at ease and made my daughter (8 yrs) laugh several times. It's so hard to find a non- sleazy car salesman... unless you go to Kia of Cleveland! Everyone was great! Jeremy in finance and the sweet cashier all stayed late to help us out and it was so appreciated! Go see Josh! Tell him I sent you! More
by RogueOneRocks
April 05, 2018
Very Pleasant Buying Experience Dealing with the people at Spitzer Kia Cleveland was truly a pleasant experience. Josh Darnall greeted us when we walked into the showroom, asked us Dealing with the people at Spitzer Kia Cleveland was truly a pleasant experience. Josh Darnall greeted us when we walked into the showroom, asked us some pertinent questions and quickly found a vehicle that met our needs and specifications. Freddy Mansour (Sales Manager) and Jeremy Zabell (Finance) were very pleasant, knowledgeable and eager to assist us and answer any questions and concerns we had. We did not feel pressured or rushed into making any decisions. We did feel, however, that customer service and satisfaction were their top priority. We highly recommend dealing with Josh Darnall when looking for your next vehicle. ~~~R&L S More
by R&L S
