
Spitzer Kia Cleveland
Cleveland, OH
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George was phenomenal, patient and knowledgeable. We have bought various new vehicles in our life and way too many times been met by pushy salesman and haggling finance trying to sell us on high inte We have bought various new vehicles in our life and way too many times been met by pushy salesman and haggling finance trying to sell us on high interest rates. This is our second time at this Kia and both times we never had to push back to get a lower rate. George never once tried to push us just to get a sale. The first time I stopped by was just for my ongoing research process and George spent time with me knowing I had no intention on making a purchase that day. When I came back, we specifically asked for him and he facilitated the process in the exact way we were comfortable with. More
Jeff Frank was very helpful. He explained the features of our new vehicle and efficiently giuded us through the buying process. Finance was great too. Very efficient. He explained the features of our new vehicle and efficiently giuded us through the buying process. Finance was great too. Very efficient. More
Brought my telluride in for an oil change. Jackie Bernald always works to my second shift schedule and makes the experience as easy as possible Jackie Bernald always works to my second shift schedule and makes the experience as easy as possible More
Michael Mansour was my salesperson and he was totally patient with me while I made my decisions. Answered all of my questions since I knew absolutely nothing about Kia. He totally helped me through the e patient with me while I made my decisions. Answered all of my questions since I knew absolutely nothing about Kia. He totally helped me through the entire process. He showed me all of the functions and features. He even connected my phone for me. Explained to me how service works. Showed me where the department was and set up a first appointment. I will definitely be asking for him when I get another car! More
Kia Spitzer was helpful in my purchase of a new Telluride especially Matthew Franckowiak who was knowledgeable about the car, answering all my questions. Thank you Matt for all your help. Mardell Boulton especially Matthew Franckowiak who was knowledgeable about the car, answering all my questions. Thank you Matt for all your help. Mardell Boulton More
Every time I have gone into this dealership from the very first time in 2020 I have been met with positive attitudes and understanding of what is needing to be with a high degree of acknowledgment. On th first time in 2020 I have been met with positive attitudes and understanding of what is needing to be with a high degree of acknowledgment. On this latest trip, I needed to have a few recall parts checked and possibly replace plus had an odd squeak from my front end checked out. Jacqueline was my service writer and was on her “A” game from the very beginning. Everything went smoothly and with a very low level of stress. Thank you Jacqueline for the positive experience and all the Technicians that may have worked on my car. You all deserve praise. More
Jacqueline Bernald was our service agent. She was kind, knowledgeable and professional. Our vehicle was ready in a decent amount of time. She was kind, knowledgeable and professional. Our vehicle was ready in a decent amount of time. More