Back

Spitzer Kia Cleveland - Service Center

Cleveland, OH

4.8
348 Reviews

348 Reviews of Spitzer Kia Cleveland - Service Center

Sort by
December 19, 2024

Service was done well and the guy that worked with me, Randy, was super kind. More

by Carli m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Maggio
Dec 23, 2024 -

Spitzer Kia Cleveland responded

Carli, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Randy will be thrilled to hear that you added him to your splendid review, thank you. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

November 27, 2024

I was at the dealership on Nov. 21, 2024 for my routine maintenance. James Martin, my Service Advisor, was great and professional! He explained/went over everything with me. I have More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Dec 04, 2024 -

Spitzer Kia Cleveland responded

Thank you for your time and review! We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! James will be thrilled to see you mentioned him on this top-notch review. Should you need anything else, please do not hesitate to call.

November 21, 2024

This dealer is great. My service advisers are quick to get you in and out as soon as possible. The service department and sales staff answer all of your question and wor More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Martin
Nov 21, 2024 -

Spitzer Kia Cleveland responded

Richard, We are grateful for you leaving us this exceptional review! We are pleased to know that our team got you in and out as soon as possible and answered all of your questions. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 19, 2024

I have always had a good experience when I visit Spitzer Kia West. Belinda Frost always goes above and beyond for us whenever we take our car in for service More

by Gkeipert18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer Kia Cleveland responded

We appreciate you for leaving Belinda this stellar review! We are delighted to know that she always goes above and beyond for you. If there is ever anything more that we may help you with please do not hesitate to let us know.

November 12, 2024

James Martin was professional and knowledgeable. Made sure I was informed throughout the process of my visit. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Nov 14, 2024 -

Spitzer Kia Cleveland responded

Sam, We appreciate your positive review! We are glad that James took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 08, 2024

Always my place to get my services The whole service team is awesome. I wouldn’t go anywhere else More

by @KIAGUY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES MARTIN
Nov 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are delighted that our team consistently provides you with top-notch service. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

November 07, 2024

James was very professional and got me in and out of the dealership for my oil change! More

by TiaDucsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Nov 07, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving James this 5-star rating! We are glad that he got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

October 03, 2024

I went in for an oil change and left with a brand new 2025 Kia K4. This is actually my 5th Kia from Spitzer. This one was sold to me by Ely Rivera. They are an Awesome group of people and are the friendl More

by Gina
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ely Rivera
Oct 03, 2024 -

Spitzer Kia Cleveland responded

Gina, Providing quality and efficient service is so important to us here at Spitzer Kia Cleveland and we are glad that Ely and Stephen's efforts could meet your satisfaction! We are thrilled to know that they were friendly. We wish you safe travels until we meet again!

July 13, 2024

Great overall experience. Belinda Frost is the consummate professional in handling customers throughout their visit. More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Spitzer Kia Cleveland responded

It is our honor to know your experience working with Belinda was absolutely met with the utmost highest standards, Jake! We are grateful for your recommendation to others as that is our biggest compliment as a team. We wish you safety in your travels!

June 28, 2024

Dealership is great overall. George Woods is a brilliant salesman. I came in for service on a car and left with a much newer car lol. Mr. Woods is a very kind courteous salesman More

by bradleyclinton05
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gemelas
Jun 28, 2024 -

Spitzer Kia Cleveland responded

Bradley, We greatly appreciate you for leaving George this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that George could provide you with top notch service. We are delighted to know that he was very kind, courteous and has a nice personality. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Kia Cleveland team!