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Spitzer Toyota Monroeville

Monroeville, PA

Overview
Employees
Reviews
Vehicles
4.8
1,200 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,200 reviews

May 26, 2025

Thank you James Thomas for the excellent service on our Rave4. We especially appreciated your thorough explanations and the video showing us each step of your service. More

by dgebjenone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
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May 27, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

May 22, 2025

Charles Cater in the service department goes above and beyond to help me anytime I pull into the service department More

by lag356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
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May 22, 2025 -

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 17, 2025

Staff was courteous, friendly, professional, and clean. I was able to schedule an appointment quickly. More

by Dbthomas66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
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May 17, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

May 13, 2025

Rob was excellent with the knowledge about my truck and accessories. All personnel were excellent. My only complaint is with the service of cleaning the truck before I purchased it. The engine was covere More

by altmire61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
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May 14, 2025 -

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

May 06, 2025

Excellent service from sale to service. Very fast service and staff were all so pleasant. More

by mjnardozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis in service and amber in cashier
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May 06, 2025 -

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 05, 2025

It was easy to get an appointment. The work was completed quickly and as always, everyone is friendly and helpful. More

by regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
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May 05, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2025

James Thomas is a quality Service Manager that listens to my concerns/requests and when I pick up my vehicle everything is 100% complete. No worries on my part. More

by Gary Wenning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
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May 01, 2025 -

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

April 30, 2025

Deana hicks is the best at what she does highly recommend her as rep for service More

by Tantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2025

Level of service good. If waiting for car, can’t book appointment on line. Expensive More

by Lindag2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter
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Apr 30, 2025 -

Spitzer Toyota Monroeville responded

Linda, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

April 24, 2025

James Thomas and Spitzer Toyota did a nice job On completing my annual state inspection for my Corolla. James even sent a little video of the inspection taking place. More

by Ricknikon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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