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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,042 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,042 reviews

August 17, 2021

Fast, quality and excellent service. I have been a Toyota client at Spitzer for many years, there is none better in providing friendly personal service. More

by plwolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855

August 17, 2021

Deana Hicks is an excellent service advisor. She always gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle More

by niederst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you for the awesome feedback! You're right, Deana is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, Robert Thomasson, General Manager, (877) 735-3855

August 14, 2021

It's been a great experience taking my car (a 2017 Toyota Corolla) to Spitzer Toyota, Monroeville, for servicing. Always professional and prompt service. I always look forward to interacting with Service Ass More

by Paul E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Paul, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Robert Thomasson, General Manager, (877) 735-3855b

August 12, 2021

Josh was awesome found me the 4 runner I was looking for, he went above and beyond what I expected of a salesman. Would highly recommend him to anyone looking for a hassle free car purchase. The entire sales More

by Habyredfg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Prittie
Aug 16, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Josh and our team were helpful during your visit and that you love your new Toyota 4Runner. If you have any questions, please don't hesitate to reach out to us again. Best, Robert Thomasson, General Manager, (877) 735-3855

August 11, 2021

I have been a Toyota client for many years at Spitzer. There is none better More

by k.proffitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 13, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855

August 11, 2021

This was the worst car buying experience that I have ever had. This used to be an excellent dealership and I considered it "my dealership" and now it seems to be home to shady/cliche sales tactics and down r More

by DS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Aug 13, 2021 -

Spitzer Toyota Monroeville responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Best, Robert Thomasson, General Manager, (877) 735-3855

August 10, 2021

Deana Hicks of the service department is awesome. She’s very knowledgeable and gives me great advice for what my truck needs and when it needs it. Its a pleasure to work with her as i know things will be d More

by Daryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Aug 11, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

August 10, 2021

Deana Hicks was very friendly and efficient during my visit to Spitzer Toyota. She was very knowledgeable and answered all my questions. I was in and out in about 1 hour. More

by jcmoyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Aug 12, 2021 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that Deana was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

August 09, 2021

I have been working Spitzer Toyota for well over 5 Years... And as long as I have a Vehicle from Toyota, this will ALWAYS BE MY HOME!!! More

by Black Ops
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Aug 11, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855

July 31, 2021

James Thomas provided great service and was very friendly. I knew my vehicle would be in great hands with James and service department at Spritzer. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas, Rutul Shah
Aug 03, 2021 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us! I am happy to hear that James was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Robert Thomasson, General Manager, (877) 735-3855

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