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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,063 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,063 reviews

October 11, 2021

Reliable, efficient, friendly service. Deana Hicks was great! She’s knowledgeable and explains issues clearly More

by Su
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Spitzer Toyota Monroeville responded

Thank you for your great review, Su! We're glad that Deana could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

October 07, 2021

Clean and employees very nice and knowledgeable. Salesman came in on day off to handle ssle More

by Pmarciniec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Oct 11, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

September 29, 2021

Always a great experience. Work done efficiently. James Thomas was kind and helpful. Would recommend More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Oct 01, 2021 -

Spitzer Toyota Monroeville responded

J, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Robert Thomasson, General Manager, (877) 735-3855

September 24, 2021

Enjoyable experience Rudy was very knowledge about the car and it features. Wish service would answer the phone More

by Tomb42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Sep 27, 2021 -

Spitzer Toyota Monroeville responded

Thank you for the feedback! We are happy to hear about your positive experience at Spitzer Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855

September 24, 2021

Deana Hicks is the reason I get my auto service in monroeville, She is attentive and listens and pleasant More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Spitzer Toyota Monroeville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

September 22, 2021

WE ALLWAYS USE SPITZER TOYOTA FOR OUR SERVICE ,VERY KNOWLEDGEABLE UP TO DATE ON TOYOTA S ,SERVICE ADVISOR JAMES THOMAS IS VERY HONEST AND STRAIGHT FORWARD ON HIS ADVICE ,WE TRUST HIM VERY MUCH. More

by joepampena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
Sep 24, 2021 -

Spitzer Toyota Monroeville responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855

September 17, 2021

Ease of appointment setting - very friendly and knowledgeable staff - thorough, qualified and experienced technicians - competitive pricing. Deana Hicks waited on us this time and gave us the best More

by ds15147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

September 10, 2021

Each component, sales, F&I and service has exceeded my expectations. All were highly informed on their assigned duties. Each also made it very clear that customer satisfaction is a dealer priority. Spitze More

by Jsjr3483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in sales highly recommended Deanna as a Service Advisor.
Sep 14, 2021 -

Spitzer Toyota Monroeville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

September 09, 2021

Deanna Hicks did a terrific job yesterday managing the service desk. She was the only person there for most of the 4 hours that I was there. She was very poised and a great representative for Spitzer Toy More

by BrownsFanInPittsburgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Sep 13, 2021 -

Spitzer Toyota Monroeville responded

Thank you for your great review! We're glad that Deanna could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

September 07, 2021

James Thomas does a great job and you can trust what he says. Work was done on time and made sure I got the free State inspection. More

by T Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Sep 09, 2021 -

Spitzer Toyota Monroeville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855

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