Spitzer Toyota Monroeville

Deana Hicks was efficient and kept me informed in a pleasant manner. Oil change should have been full synthetic, did not ask me. They had a computer problem. That is the second time that has happened d pleasant manner. Oil change should have been full synthetic, did not ask me. They had a computer problem. That is the second time that has happened during my service visits. They need to upgrade or fix that situation. More

Great service dept. In and out in an hour when I was expecting to spend about two hours. expecting to spend about two hours. More

Always easy dropping our Tundra off for service with Spitzer. Spitzer. More

Deana Hicks was my service advisor.. she was very courteous and knowledgeable. I had asked her to get me a price/labor on a serpentine belt, while I was waiting for my car to be inspected she returne courteous and knowledgeable. I had asked her to get me a price/labor on a serpentine belt, while I was waiting for my car to be inspected she returned the lounge very promptly with the price. On checkout she explained everything in detail brakes, tires.. Great job Spitzer for having Deana Hicks on your staff! More

Since I purchased my Release Series 10 Scion xB brand new, straight of the truck mind you, I have always had it serviced at Spitzer Scion/Toyota in Monroeville. I have never had any issues with the Servi new, straight of the truck mind you, I have always had it serviced at Spitzer Scion/Toyota in Monroeville. I have never had any issues with the Service Department or the dealership in general. when it comes to purchasing a new Toyota or having your vehicle serviced, I highly recommend this dealership!!! More

Deana Hicks is always so helpful and pleasant. She reminded me of a needed oil change and i appreciate that.She's a great employee. reminded me of a needed oil change and i appreciate that.She's a great employee. More

The Spitzer Service team went out of their way to fit me in. I explained that I was going on a trip and they got my vehicle in even though they were extremely busy. Thankfully they did because I ended up n in. I explained that I was going on a trip and they got my vehicle in even though they were extremely busy. Thankfully they did because I ended up needing front brakes. Thanks Spitzer!!! More

Couldn’t be happier with my service experience, I will Couldn’t be happier with my service experience, I will be a returning customer! Cory Johnston the ASM was incredibly helpful throughout the en Couldn’t be happier with my service experience, I will be a returning customer! Cory Johnston the ASM was incredibly helpful throughout the entire process from the quotation down to meeting him in person for the first time where he provided his knowledge/recommendations/ what to watch for to keep our vehicle in its best condition. We purchased our 2013 Toyota Sienna from a Ford dealership and had our doubts about it’s service and overall inspection in general before it was put up for sale. Spitzer checked over the entire vehicle very thoroughly before we had them service the engine, transmission, and rear differential oils. Cory also recommended the brake fluid flush as the maintenance records never indicated that it was done, that was greatly appreciated. It was awesome that he paid extremely close attention to the previous service records (even printed the service history out for us!) so we would get exactly what was needed to keep the vehicle safe and at optimal operating condition, nothing more / nothing less. It was nice not having to beat him off with a stick trying to sell me on gimmicky services like other dealers have tried in the past. Shout out to Tyler the Service Tech for taking a proper oil sample for us to submit for oil analysis. Other dealerships are not very interested with this request and would normally make you handle it yourself! More

I was greeted by Deana Hicks. She was very friendly. Deana listened, and then explained everything to me. Also scheduled my next appointment Really didn't have much contact with Service person once my Deana listened, and then explained everything to me. Also scheduled my next appointment Really didn't have much contact with Service person once my truck was taken in for service. I did like the promptness in taking care of me. More

I recently had a wonderful experience with Deana Hicks as my service advisor. Deana is attentive, accurate, understanding, polite, and most cooperative. Spitzer is lucky to have Deana in their service depa my service advisor. Deana is attentive, accurate, understanding, polite, and most cooperative. Spitzer is lucky to have Deana in their service department. More