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Spitzer Toyota Monroeville
Monroeville, PA
1,515 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,515 reviews
June 03, 2021
Do yourself a favor and go see Josh Prittie immediately! Very honest and works hard for his customers. He helped me get the best car I could ever get and kept it within my budget which is super important fo Very honest and works hard for his customers. He helped me get the best car I could ever get and kept it within my budget which is super important for me. I would send everyone to him and will continue to be a loyal customer of his. More
by jjoseph615
Employees Worked With
May 28, 2021
Great experience buying my first car at spitzer. My salesman Matthew made my first car buying experience a great one. Thanks spitzer team for a wonderful experience. salesman Matthew made my first car buying experience a great one. Thanks spitzer team for a wonderful experience. More
by jordankraft211
Employees Worked With
Matthew Fuller
May 27, 2021
Excellent job done from start to finish. Explanation of what needed done and why was understandable. Would definitely highly recommend and will be back. Everyone was very professional what needed done and why was understandable. Would definitely highly recommend and will be back. Everyone was very professional More
by M
Employees Worked With
Charles Carter and Brandon
May 27, 2021
My appointment was set up by James Thomas and he is always pleasant, professional & knowledgeable. Not sure of Mr. Carter’s first name but he is always very helpful. always pleasant, professional & knowledgeable. Not sure of Mr. Carter’s first name but he is always very helpful. More
by Nana
Employees Worked With
James Thomas & Mr. Carter
May 25, 2021
There was a mix up when I brought my car into to be serviced they thought I was leaving it all day but wanted to wait for it. Deana Hicks fixed it and worked me in as soon as she could and I don’t have serviced they thought I was leaving it all day but wanted to wait for it. Deana Hicks fixed it and worked me in as soon as she could and I don’t have to wait very long. More
by Dave B
May 24, 2021
James Thomas from Spitzer toyota in Monroeville did a great job getting a frame and having it installed on my Tacoma. He also arranged for a rental during the 2 1/2 months it took to get the frame deli great job getting a frame and having it installed on my Tacoma. He also arranged for a rental during the 2 1/2 months it took to get the frame delivered. More
by echos86
Employees Worked With
James Thomas service Dept
May 21, 2021
No one gave me his or her name so I do not know who helped me on May 18, 2021. The gentleman who did check me into the service center was efficient and answered my two simple questions. When I went b helped me on May 18, 2021. The gentleman who did check me into the service center was efficient and answered my two simple questions. When I went back to pick up my Camry, a young lady took care of check out for me with ease and completeness. I’ve never had any reason to be dissatisfied in the service department, but always was greeted by two exceptional employees no longer employed—they were Kayro and Jake who I depended upon completely with any needs of any new female Toyota owner. By the way, this survey is directed to Raymond Stephenson as the owner, but I am the main driver of our Camry and do all servicing with Spitzer’s service department. More
by joycepgh2
Employees Worked With
No one gave me his/her name.
May 18, 2021
Deana Hicks was very professional, and friendly with the service I received. She is a good asset to your team. keep her around.Had her before as an advisor and was excellent then also. service I received. She is a good asset to your team. keep her around.Had her before as an advisor and was excellent then also. More
by wjhack27th
Employees Worked With
May 18, 2021
We have always had excellent service at Spitzer ..we appreciate the honesty and kindness of James Thomas ...always greets us with a smile and explains what needs done in terms we can understand ...he is appreciate the honesty and kindness of James Thomas ...always greets us with a smile and explains what needs done in terms we can understand ...he is very knowledgeable and we trust him. More
by Grimly
Employees Worked With
James Thomas
May 15, 2021
Charles Carter has been my service advisor on almost all of the routine maintenance visits I've had with my 2018 Toyota Rav4. I love my car & I love the friendly customer service and advice on whatever need of the routine maintenance visits I've had with my 2018 Toyota Rav4. I love my car & I love the friendly customer service and advice on whatever needs taken care of. Charles always keeps me informed of the progress & explains any issues that come up. He's friendly and knowledgeable and I trust him. More
by mmc
Employees Worked With
Charles Carter
