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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,108 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,108 reviews

April 06, 2017

5 stars Both James and Ken were very helpful and answered all my questions. We purchased a Tacoma and I feel that we got a fair price for both our trade in an More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Howard, Kamal (Ken) Mashraky
Apr 10, 2017 -

Spitzer Toyota Monroeville responded

Thank you for leaving us this great review, Ian. We at Spitzer Toyota are very happy to hear that James and Ken could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Enjoy your Tacoma and take care. Best, Robert Thomasson, General Manager, (877) 735-3855

April 06, 2017

Great car buying experience I knew I was buying a new car that weekend but didn't commit to Spitzer until I went in for a test drive. Sam Bickle greeted me at the door and walked More

by New Car 4 Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bickle
Apr 10, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write about your experience with us. At Spitzer Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Sam was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

April 05, 2017

Superb car buying experience! Sam and Spitzer Toyota are a great team. Purchasing a vehicle can be a very stressful experience, especially for women. Sam worked with me through e More

by RAV24OHYEA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert L. Thomasson III, Sam Bickle
Apr 06, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Sam and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Robert Thomasson, General Manager, (877) 735-3855

April 05, 2017

Doug made it easy! Doug K took care of us, got us the price we were looking for, and himself and others stayed long past closing to close the deal - since we were from More

by Almann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Spitzer Toyota Monroeville responded

Hi and thank you for this great review! We're excited to hear that Doug took care of you! He is a great asset and we appreciate all he does. Regards, Robert Thomasson, General Manager, (877) 735-3855

April 04, 2017

Awesome experience Easiest dealership to work with and meets all my needs. Keeps me posted on vehicles I am interested in and fast and easy sales process. GREAT STAFF! More

by Bichseljl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Capozoli
Apr 05, 2017 -

Spitzer Toyota Monroeville responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Robert Thomasson, General Manager, (877) 735-3855

April 04, 2017

Quick and easy Don was very helpful. Ben researched and got us a good rate. We are very pleased so far. I don't know what else to say More

by Hutson, maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan in financing , Idan Danan
Apr 05, 2017 -

Spitzer Toyota Monroeville responded

Thank you for leaving us this great review, Maria. We are very happy to hear that Don and Ben could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Regards, Robert Thomasson, General Manager, (877) 735-3855

April 03, 2017

wonderful !! Thank you for a wonderful experience in getting a new car!! It was so easy and very pleasant! We would recommend your dealership to friends and famil More

by lorkor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert L. Thomasson III
Apr 05, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, Robert Thomasson, General Manager, (877) 735-3855

April 01, 2017

Geat Experience After we decided on the cars that we wanted we were looking to get through the process as quickly as possible. Doug and Adam were very pleasant and e More

by etfoci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Drakulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Spitzer Toyota Monroeville responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Doug and Adam could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Regards, Robert Thomasson, General Manager, (877) 735-3855

April 01, 2017

Toyota purchase Thank you Ken. You helped us a lot through this process. Being from Texas and buying car from PA was a unique situation. You helped make the process g More

by Nkothare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Jul 12, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your great review. It's wonderful that Ken was able to assist you in finding the perfect vehicle. Stop by and see us at Spitzer Toyota any time. We're always here to help. Best, Robert Thomasson, General Manager, (877) 735-3855

April 01, 2017

new car Very pleasant , knowledgeable about everything. Overall experience awesome. Prices were good and everyone was very helpful and everything ran smoothly More

by Jdozier16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
May 12, 2017 -

Spitzer Toyota Monroeville responded

Your taking the time to leave this reviews means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Spitzer Toyota of Monroeville. Sincerely, Robert Thomasson, General Manager, (877) 735-3855

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