Spitzer Toyota Monroeville

Awesome Dealership I have always had an amazing experience at Spitzer in Monroeville. The staff is so friendly and the facility is comfortable if you are waiting for you I have always had an amazing experience at Spitzer in Monroeville. The staff is so friendly and the facility is comfortable if you are waiting for your vehicle. More

Super Spitzer Professional, courteous, knowledgeable, accommodating , eager-to-please, can't say enough positives about these 2 guys. Would recommend these guys t Professional, courteous, knowledgeable, accommodating , eager-to-please, can't say enough positives about these 2 guys. Would recommend these guys to anyone wanting a new Toyota More

Service of my 2007 RAV4 w/ 150k miles to a new RAV4 Although I came into the service department for the annual inspection and emissions test. I did not know I would be driving away the next day with a Although I came into the service department for the annual inspection and emissions test. I did not know I would be driving away the next day with a brand new vehicle. My great service manager Victoria, broke the news to me, very easily, that my car needed a lot of work to pass inspections, more money than my 2007 RAV4 was worth. She told me she had someone that could assist me in getting in the right vehicle, and Dan "the man" Murray Sir. He walked me all over the lots looking at used and new RAV4 on the lot. We went in and ran some numbers. Buying a used vehicle did not make since, for the year of the vehicle and the payments. Next was buying a new vehicle. That was not going to happen either. Money was just to tight to make either work, nothing that Dan "the man" Sir Murray was able to do, would allow me (us) could afford. The next option to do would be to lease a vehicle and that fit our budget. Dan the Man Sir, never gave up on the process and was just as pleasant to me as when I first met him. Thank You, Dan "the man" Sir Murray. More

Amazing Experience! Doug was awesome! Very personable and really showed he cared about my situation and wanting to help. The team went above and beyond to make sure my ex Doug was awesome! Very personable and really showed he cared about my situation and wanting to help. The team went above and beyond to make sure my experience was excellent, and that's exactly what i tell people who ask me about my new car. I could not have had a better experience in buying a new vehicle! Many thanks to Doug and the team! More

Went to buy a used car, left w/damaged car Went to test drive and negotiate to purchase a 2012 RAV4. No negotiation by the salesman and as I was driving out of the dealer lot, a sales mgr. was Went to test drive and negotiate to purchase a 2012 RAV4. No negotiation by the salesman and as I was driving out of the dealer lot, a sales mgr. was backing a customer car out of a parking space (for trade in evaluation) and struck my car, damaging the passenger side fender, the front light, flattening the tire and the passenger side door isn't able to be opened. They said I had to use my insurance and offered to replace the flattened tire. The store manager had the nerve to say that the customer's car who he was driving would be responsible under their insurance and my car wasn't worth filing a claim for. Unbelievable and unprofessional staff. Lawsuit material. More

Helpful Satisfied customer. Third auto purchased. Salesman Pat is awesome. Service person Deana very helpful. Would recommend checking out what they have to o Satisfied customer. Third auto purchased. Salesman Pat is awesome. Service person Deana very helpful. Would recommend checking out what they have to offer. Visit them soon More