Adam Drakulic

Best car experience I’ve ever had. Dom, Jaime and Adam are all amazing! They treated me the exact way I like to be treated with professionalism and respect. I would recommend Dom Am Dom, Jaime and Adam are all amazing! They treated me the exact way I like to be treated with professionalism and respect. I would recommend Dom Amato to work with everyone I know, he’s the best. Every possible aspect of a car buying experience was met and I am grateful for it! More

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Everyone was very professional and courteous. Process was very efficient. I got the exact vehicle that I wanted. Process was very efficient. I got the exact vehicle that I wanted. More

by At4 Verified Customer Verified Customer

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Ray was so great, he was very professional he treated me so well and went above and beyond so well and went above and beyond More

by King Verified Customer Verified Customer

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Treated me with respect. Took his time with me and walked me thru all my options. Would recommend dealing here again Took his time with me and walked me thru all my options. Would recommend dealing here again More

by FOS-TER Verified Customer Verified Customer

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Adam assisted with buying my car that was in an accident along his service provider Mike to help alleviate a two month headache between auto body and insurance company. He gave me a great deal and helped me along his service provider Mike to help alleviate a two month headache between auto body and insurance company. He gave me a great deal and helped me get into a new vehicle. More

by SCOTT16066 Verified Customer Verified Customer

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Adam denied me my Toyota Care service at this dealership due to me leaving an unsatisfactory review. I have purchased six vehicles from Spitzer Toyota and was a loyal customer long before Dam was the Genera due to me leaving an unsatisfactory review. I have purchased six vehicles from Spitzer Toyota and was a loyal customer long before Dam was the General Manager. I would not recommend doing business at this location. More

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Salesperson Dom Damato was friendly, helpful, honest, a genuinely nice man. We went back to a car we’d rejected in large part because of him. Branch manager Adam was likewise very helpful & friendly. Ra genuinely nice man. We went back to a car we’d rejected in large part because of him. Branch manager Adam was likewise very helpful & friendly. Ralph in Finance, however, was confrontational & unpleasant. More

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Formal Complaint Regarding Recall Service and Unprofessional Conduct I have been a loyal customer of this dealership for many years, which makes this experience especially disappointing. I had Unprofessional Conduct I have been a loyal customer of this dealership for many years, which makes this experience especially disappointing. I had an appointment for a recall repair last week. I dropped my car off at 8:00 a.m. and did not receive any updates throughout the day, which is unusual based on my past experiences. Around 2:00 p.m., I called to check on the status. I was told the supervisor was busy and that my car was being worked on, but the response was given in a dismissive and unprofessional manner. No one returned my call. I called again around 4:00 p.m. and spoke with Elvis, who was extremely unprofessional and spoke to me disrespectfully. At the end of the call, he said I could pick up my car. When I arrived, it was already closing time. I politely asked what had been done to my car and what had not. At that point, Adam came over and explained the situation professionally. However, once I left and started my car, the same issue was still present, meaning the recall repair was clearly not completed, even though the paperwork stated that it was. Since I was busy the next two days, I asked my husband to call on my behalf the following day and send pictures of the issue. No one returned our calls for four days. Without our knowledge or consent, an appointment was scheduled 10 days later, on a date when I was not even in town. When I called to cancel that appointment and asked if an earlier date was available—since the issue had never been fixed—I was again spoken to in a rude and dismissive manner. The appointment was never rescheduled, and the original appointment was never canceled, despite my request. I continued receiving messages about this unwanted appointment. When I called again to ask why it had not been canceled or rescheduled, I was treated rudely once more and told that Elvis did not have time to talk, even though I had not asked to speak with him. At this point, my main concern is simple: My car has a recall issue that was not fixed, yet the paperwork states that it was. Additionally, the lack of communication and repeated unprofessional behavior is unacceptable. I am requesting: A proper recall repair completed as soon as possible Clear and respectful communication A review of the conduct of the employees involved I expect better service from a dealership I have trusted for many years. Sincerely, More

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Had a great experience at this dealership. The staff was friendly, helpful, and made the entire process smooth from start to finish. They answered all my questions without any pressure and gen The staff was friendly, helpful, and made the entire process smooth from start to finish. They answered all my questions without any pressure and genuinely seemed focused on helping me. More

by FRANKIERIOS Verified Customer Verified Customer

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Pleasant experience at Spitzer Toyota. My sales person, Adeel was very friendly and made the buying process easy. Love the new Tundra! My sales person, Adeel was very friendly and made the buying process easy. Love the new Tundra! More

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