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Spitzer Toyota Monroeville

Monroeville, PA

4.7
1,515 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,515 reviews

October 02, 2018

Toyota Highlander We went in knowing we would purchase a vehicle at either Spitzer or another dealer. Once we spoke with Doug and saw they were willing to work with us More

by ReneeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Spitzer Toyota Monroeville responded

Renee, we are so glad we could take care of all of your needs at Spitzer Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Best, Robert Thomasson, General Manager, (877) 735-3855

September 30, 2018

Toyota review My experience at Spitzer Toyota was excellent. The salesman did a great job showing the truck and explaining the various features of the truck. Financ More

by JtH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rutul Shah
Oct 02, 2018 -

Spitzer Toyota Monroeville responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, Robert Thomasson, General Manager, (877) 735-3855

September 29, 2018

First truck Wanted a Toyota Tacoma and was able to find the perfect one! Customer service is 10/10 very helpful and kind. Recommend Spitzer to anyone. More

by Austk_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Enberg was very helpful and nice., Kamal (Ken) Mashraky
Oct 02, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

September 28, 2018

New Tundra We were very happy with our car buying experience at Spitzer Toyota today. We completed the whole process in less than one hour after making an appoin More

by JOE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Spitzer Toyota Monroeville responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Robert Thomasson, General Manager, (877) 735-3855

September 26, 2018

Purchased a RAV4 We went to Spitzer to see a 2015 Toyota RAV4 advertised on line. It was a clean, nice car and with the help of our salesman Doug we were able to make More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 26, 2018 -

Spitzer Toyota Monroeville responded

Rose, thanks for leaving this wonderful feedback! Customer satisfaction is one of our top priorities and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Robert Thomasson, General Manager, (877) 735-3855

September 25, 2018

Wouldn’t want it any other way Amanda helped me through the process and was not only very nice but very helpful in my car search. Found the perfect car for my driving and finical ne More

by Csawhook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Harris
Sep 25, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

September 24, 2018

Great experience Amanda is very knowledgeable of the vehicles at the dealership. I loved that there was alot of different varieties of the vehicles to choose from. More

by Cuddles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Harris
Sep 25, 2018 -

Spitzer Toyota Monroeville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855

September 23, 2018

Good Report Very informative...Amanda Harris is someone l would personally recommend. She was patient with me as l was making up my mind. Not once did l feel pre More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Harris
Sep 24, 2018 -

Spitzer Toyota Monroeville responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

September 21, 2018

This is the place to buy your next vehicle! I’ve bought or leased more than a few cars both new and pre-owned but have never particularly enjoyed the experience much less trusted those involved. More

by Greenesda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in sales. Not certain of last name. 5 stars
Sep 24, 2018 -

Spitzer Toyota Monroeville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

September 21, 2018

Great buying experience One of the easiest new car purchases I have ever made. No pressure, everyone was friendly and knew all the answers to my questions. I went there with More

by n12kem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnston
Sep 24, 2018 -

Spitzer Toyota Monroeville responded

We are elated to hear about your positive experience! Our team works very hard to put customers first and foremost. We look forward to helping you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855

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