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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
363 Reviews

363 Reviews of Spitzer Toyota Monroeville - Service Center

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January 14, 2023

2nd time in for same problem and not resolved. No follow thru from the service team or manager More

by Alanru33
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deana Hicks
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

These guys are great each time I visit it’s always a great visit .Thanks More

by pelmon6619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 05, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are happy to hear that our team could consistently provide you with a top-notch experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

December 16, 2022

I found James Thomas very professional and friendly. He explained everything to me. He even changed the battery on my key ring. He is a definite asset to your company. More

by dodonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Dec 22, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving James this positive review! We are so glad that he could provide you with thorough and efficient service. He definitely is an asset to our team, and he will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 10, 2022

Charles Carter did an Excellent job making sure my needs were met. He’s very personable and professional. He made the hassle of going there less stressful. More

by Maria Atkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Dec 14, 2022 -

Spitzer Toyota Monroeville responded

Maria, Thank you for leaving Charles this positive review! We are so glad that Charles took great care of you and made your experience with us as seamless as possible. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 09, 2022

The service department is excellent, professional, knowledgeable, fast, and reasonable. I've had our Highlander and Tundra there for various service items and very happy with each. James Thomas does More

by Pieent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas 5? service manager
Dec 09, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that James consistently takes great care of you. It is our pleasure to assist you in any way possible. Take care!

December 09, 2022

Alway get great, dependable, timely service. Deana Hicks in particular is friendly, trustworthy and efficient. I've been having my vehicles serviced at Spitzer since they opened in Monroeville More

by run4itrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are delighted that Deana consistently provides you with quality and efficient service. Our guests' satisfaction is our utmost priority. We look forward to continue providing you and your vehicles with our best care in your visits to come!

December 05, 2022

James Thomas always is welcoming and courteous. I know that my car will be efficiently serviced in a timely manner and his pleasant disposition and good communication skills are appreciated. More

by Jb138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Dec 07, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving James this positive review! Providing quality and efficient service is so important to us, and we are glad that his efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

November 23, 2022

My service adviser, Deana Hicks could not have provided a better dealership service than the one I had most recently at Spitzer. I found her to be courteous, professional and absolutely spot on accurate with More

by ccmby
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving Deana this positive review and recommendation! We are so glad that she took great care of you throughout your visit, and she will be honored to hear of your very kind words. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

November 21, 2022

Deana Hicks is pleasant, efficient and cares about what she does. She, and the mechanics, are the reasons I always bring my car to Spitzer. More

by Mamoo15239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana provided you with nothing less. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in your visits to come!

November 20, 2022

Charles Carter is always very helpful and friendly every time I drop off my Toyota for service. More

by mbeberle64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are delighted that Charles consistently provides you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

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