
Sport Durst Hyundai
Durham, NC
Filter Reviews by Keyword
By Type
1,267 Reviews of Sport Durst Hyundai
Writing reviews is not something I typically do, unless the service I received had exceeded all expectations or it was a complete nightmare. My experience at Sportdurst definitely exceeded my expectations the service I received had exceeded all expectations or it was a complete nightmare. My experience at Sportdurst definitely exceeded my expectations - their products are as good if not better than most out on other lots and the customer service experience was absolutely excellent, by far the best shopping/buying experience in a very long time. I first learned of Sportdurst through Cars.com and was interested in a used 2011 Ram 1500. Their initial listing price was one that was extremely competitive with any other price I saw online. I submitted an online inquiry and within the hour had somebody return my email and contact me via phone. I was able to get to the dealer ship that day to test drive the truck. Eric Kelly was the first sales associate I worked with. He was extremely personable and efficient which made me feel comfortable working with him. Although, the vehicle I test drove was not exactly what I was looking for, Eric was able to show me some other options in new models that would fit within my requirements. Eric was up front with me from the very start by saying that he was not the "truck expert" but he openly collaborated with another sales associate, Jack Holt, who was more knowledgeable about the Ram line or trucks. I came back in the following day to work with Jack and test drive a new 2012 Ram 1500, which was an excellent truck. Again, Jack was very personable and efficient, and just as Eric had said, he was quite knowledgeable of the Ram trucks (and other trucks as well). Both gentlemen were focused on my wife's and my needs the entire time. Neither of them were "pushy" salesmen. Both men listened to (and heard) what we were saying and worked to get us exactly what we were looking for... and this was not an easy task. I knew going in to the dealership that I had a tall order and it would be difficult, if not impossible to work out (I actually spoke with somebody at another dealership who basically said my requests were unreasonable, and the process stopped there). However, Jack and Eric were able to work with their managers to find a price right where I initially asked. I have already recommended both of these men to friends of mine and when my wife is ready to upgrade her car, we will definitely be back to Sportdurst to work with Eric and Jack. More
I am just in love with my new Hyundai Elantra limited. From the moment I touched The button to start the engine, the power of the car I knew this wasthe car for me. When I found out about all that was in From the moment I touched The button to start the engine, the power of the car I knew this wasthe car for me. When I found out about all that was included, I was SOLD. Thank You. Sincerely Yours Edena Thomas. More
From the time I walked onto the lot, I felt I was at the right place. I started with Ed who was nice and knowledgable. Two days later, Mr. Tony "Brutally Honest" Peele completed my visit. He is very knowled right place. I started with Ed who was nice and knowledgable. Two days later, Mr. Tony "Brutally Honest" Peele completed my visit. He is very knowledgable, extremely friendly and very professional. Mr. Peele did his best in closing this deal considering there had been some miscommunication. Also I want to send cudos' to Chanel Grady! I left there very happy with my new Hyundai! More
My overall experience in buying my brand new Hyundai Sonata was very pleasant. The salesman was very knowledgeable about the vehicles. He did not pressure me into anything instead he listen to my need Sonata was very pleasant. The salesman was very knowledgeable about the vehicles. He did not pressure me into anything instead he listen to my needs and made sure he was finding me the best deal possible! More
We really enjoyed our experience with Hieu. He was very knowledgeable about the different models. He listened to what our needs/wants were and did not try to up-sell us things we specifically stated we di knowledgeable about the different models. He listened to what our needs/wants were and did not try to up-sell us things we specifically stated we didn't want. Salespeople at other dealerships have been too pushy trying to get us to buy and spend more on something we didn't care for. More
I had a great experience, my reason being is that, I had a a lot a problems with my old car & deep down inside, I just felt it was the end of the road. Anyway, I was just in to get an inspection done, when a a lot a problems with my old car & deep down inside, I just felt it was the end of the road. Anyway, I was just in to get an inspection done, when I ran into Mr. Joe Mckenna. After the short period of time that'd met Mr. Mckenna, my life had changed, & before you know it, I was driving in a 2011 Suzuki Xs4. I'm truly glad that I had ran into Mr. Mckenna, so for you'll out there in need of a car, & you've a fulltime job, please, please go see Joe Mckenna, & I truly assure you, he will get in what's fits your need! Overall, I love, love my new ride, & can't be even happier, thanks Joe Mckenna for everything & for putting that smile back on my face again. Musu Smith; More
I was already interested in this dealership because of the very funny commercial that definitely gets your attention. I already had in mind 2 used vehicles that I wanted to take a look at and I had 2 veh the very funny commercial that definitely gets your attention. I already had in mind 2 used vehicles that I wanted to take a look at and I had 2 vehicles for trade. I was very fortunate to be introduced to Terry and he spent several hours with me (including well after the listed closing hours of the dealership) as well as a very nice lady that processed my paperwork (I'm sorry but I don't remember her name). I never felt pressured and am very pleased with the deals I received for both of my trade ins and the two vehicles I purchased. Terry worked very hard to get me what I wanted and I was able to drive away with both vehicles that day. I have also received several phones calls from this dealership from different employees making sure all went well, to check on scheduling appointments for the vehicles and to honor what was agreed upon when I purchased the vehicles. Keep in mind, I just purchased both of these vehicles 3 days ago and I feel like I have received better customer service and/or follow up service than I have ever received when I purchased vehicles previously. I have already referred this dealership (and Terry) to several friends/co-workers that are interested in purchasing a vehicle. I strongly recommend this dealership to anyone interested in purchasing a new and/or used vehicle. More
I received excellent service from Sport Durst Hyundai, when I took my 09 sonata in to be serviced. We found out we needed a new transmittion, I was afraid the manufacture would not cover this serv when I took my 09 sonata in to be serviced. We found out we needed a new transmittion, I was afraid the manufacture would not cover this service under my warranty. After, several phone calls Angela was able to get the dealer to cover the cost of repairs and provide us with a rental until the repairs were completed. I was very impressed by Angela's professionalism and tenacity in handling our problem. Angela is great and I will definitely refer my friends to Sport Durst because of the wonderful service we received. Thanks Michelle More
After trying with many dealers across the state, Sport Durst was able to find the car I wanted, and then get in to me weeks earlier than originally promised. Staff is friendly, courteous, and responsive. Durst was able to find the car I wanted, and then get in to me weeks earlier than originally promised. Staff is friendly, courteous, and responsive. I'm glad they're in my neighborhood for future service. More
Before meeting Mr. Tony Peele, I had been to five to six dealerships trying to purchase a car - trade in my Volvo and work with my credit. Mr. Peele assured me that he could get me into a deal. Since I l dealerships trying to purchase a car - trade in my Volvo and work with my credit. Mr. Peele assured me that he could get me into a deal. Since I lived in Raleigh, he instructed me how to go on-line and review the inventory. His assurance and confidence gave me the encouragement for the first time that God had sent an "angel my way! Me. Peele stayed in contact per phone daily with me until I purchased my Chrysler 200. I would recommend Mr. Peele with the highest praise from beginning to end. His character and knowledge of the car selling business was definitely an assurance that I wasn't getting ripped off. Mr. Peele has also called to see if I am enjoying my new car and if there is any other assistance I may need. His rewards of experience along with his smile was definitely a guidance to my purchasing this vehicle. I would recommend Mr. Peele a million times. More