Sport Durst Hyundai

When I purchased my previous vehicle from Sport Durst about 4 years ago I had several problems with it right off the bat, it was used, but they worked it all out for me very well. As soon as my wife and about 4 years ago I had several problems with it right off the bat, it was used, but they worked it all out for me very well. As soon as my wife and I were in the market again we came here since it is a great one stop shop for a number of brands I was interested in. Settling on the Hyundai Elantra, we put down a $500 deposit on a car that was supposed to be there on Thursday, this was on a Monday, since they didn't have a color we liked. We didn't talk specific prices since they weren't sure just which car would be coming in, (should have been a red flag there)just that we were supposed to have first shot at it when it did. However when we put down the deposit they had to have a price on the sheet so it was the MSRP, I was assured that we could negotiate it once it came in and we knew just what options the car had. I was also making a trade in of the car I had previously purchased there and after the manager looked it over we were told that they would basically give me the blue book value, $4500, and since I owed $3500 on it that was supposed to be an extra $1000 toward my new vehicle. I was surprised at the high trade in value but figured it would just remove some of my bargaining power over the price in the end. Finally on Wed of the following week we get to look at the vehicle, 6 days later than it was supposed to be there. Granted in that time John up and quit the dealership suddenly and they had some difficulty getting my stuff processed. This brings in Tony and Chanel, Tony was great and up-front, especially since he just had an easy sale dropped in his lap. Then the problems started, evidently Chanel had to pay extra to get that vehicle, (even though it was supposed to already be on the way and was a generic grey Elantra) and because of that we had a hard time coming to a price. She was trying to say that we had signed to the MSRP on the deposit form which was actually different from the MSRP on the car that actually came in anyway. After pointing all this out to her we finally agreed to what I felt was a "decent" price but according to my research not great, but I attributed this to my trade in. After spending hours haggling and signing paperwork we were all but done to find out that they hadn't noticed the paperwork in my folder (that they had compiled themselves) that said I had a pay-off of $3500 on my car. What does this mean you ask? Basically that they were going to give me $1000 for a car worth $4500 and still give me a crappy price on the new car on top of it. What was a difference in my great to good price of a couple hundred dollars suddenly turned into $3500 and they actually tried to stick it to me with the old bait and switch. Chanel tried to just add it on, and when I flat out refused she even told me I had to wait to get a refund of my deposit. Luckily the woman doing the finance, (I can't recall her name but she was VERY nice and professional) was able to refund my money with a very simple swipe of my card contrary to Chanel's wishes. The dealership is trashy, it looks like they are just under construction but it was like that 4 years ago when I got my first car there so they certainly aren't coming along with it quickly. They obviously have problems with turnover and inventory control, and after dealing with them twice I can safely say they are the typical "shady used car type" dealership and there are reasons other dealerships get the good inventory. More

The first person I met as I walked into the dealership was Ed Jones. He was friendly and professional in his manner and I was able to begin the process of learning about and understanding the various car was Ed Jones. He was friendly and professional in his manner and I was able to begin the process of learning about and understanding the various car options. He is knowledgeable and helped without being overbearing. He was a pleasure to deal with and I ended up with the car and the deal I am happy with. More

This was my first car buying experience and I would say that Edgar Roman and the Sport Durst family when out of their way to make it exceptional. I was assisted by Edgar Roman. Edgar was fantastic he w that Edgar Roman and the Sport Durst family when out of their way to make it exceptional. I was assisted by Edgar Roman. Edgar was fantastic he was not pushy and was very patient with me. He was also very polite and I could tell he had done his due diligence, as he was very intelligible about the cars I was looking at and all features it offered. Edgar really helped me see the value in the cars I was looking and helped me to see which cars meet the qualities I was looking for and which did not. I had many questions for Edgar and he was able to answer all of them, even after hours when he was not at the dealership Edgar was responsive to my calls and questions. As for the Sport Durst Family, I spent a lot of time in the dealership looking at many options and weighing them all. During this time I was not only able to have a good experience but I was also able to see other sales people inter act with other customers. What I saw was phenomenal. They treated everyone as family and were always trying to please customers. I have heard of terrible car buying experiences and how all dealerships are there to rip you off but I do not feel this was the case at Sport Durst. The finance team was very straight forward and was not there to swindle more money out of my pocket. They gave me the best deal possible and took very good care of me. Chanel was very helpful. She was able to lay out all of my options and make sure that I choose the best for my situation. I would definitely recommend Sport Durst to all my friends and Family. I was a wonderful experience. More

The service at Sport Durst was exceptional! Corey was very prompt and was not pushy about finding us a vechicle. He allowed us ample time to shop and was very professional in the entire deal. The entire very prompt and was not pushy about finding us a vechicle. He allowed us ample time to shop and was very professional in the entire deal. The entire process was elite and I would highly recommend any of my family and friends to visit Corey to purchase a vechicle. Kudos to Corey and the entire staff at Sports Durst!You all are fortune to have a salesman of that caliber to work with you all. Thank you so much Corey! Sincerely, Annette Browning More

This was my first car shopping experience, and it will take a lot to top my experience with Sport Durst. My family had always driven Toyotas, but I was impressed by what I read about the Mazda3 so went t take a lot to top my experience with Sport Durst. My family had always driven Toyotas, but I was impressed by what I read about the Mazda3 so went to check it out. I worked primarily with Dallas, who was a great salesman. He took the time to explain the features of the car, and never pressured me into purchasing a vehicle. Trey, his sales manager, took the time to answer my questions and outline several purchasing and leasing options. I was thoroughly impressed by the level of service provided by the staff of this dealership. No other Mazda dealer in the Triangle could touch their price offer. Needless to say I am no longer a Toyota owner. I love my new 2012 Mazda3 and I fully plan to do business again with Sport Durst as long as I live in the area. I highly recommend visiting this dealership when considering your next car purchase regardless of what car company you historically have preferred. More

Corey was very good. He didn't give up when I was getting frustrasted about what I could afford. He found the perfect car for me, it was exactly what I needed and could afford. He was great! getting frustrasted about what I could afford. He found the perfect car for me, it was exactly what I needed and could afford. He was great! More

Buying a new car is always a stressful experience even if it's not your first time buying a new car. I had the exact opposite experience at Sport Durst. Ed Jones was very friendly, knowledgeable, and helpful it's not your first time buying a new car. I had the exact opposite experience at Sport Durst. Ed Jones was very friendly, knowledgeable, and helpful. He was not pushy at all and wanted to make sure I got the car I wanted. I tend to ask a lot of questions about cars and he was very patient and answered everything. This is by far the best car buying experience I've ever had buying for myself and helping others pick out a car. If I ever hear of anyone needing a new car I am going to have them talk to Ed first. The Hyundai cars are also very nice. Thank you Ed and Sport Durst! More

Corey really takes pride in the customer satisfaction dept. His honest approach to making your experience "yours" will keep you coming back!! Keep it up!! dept. His honest approach to making your experience "yours" will keep you coming back!! Keep it up!! More

We bought a new Elantra at Sport Durst 1 year ago. Very good price, nice selection. Salespeople Dallas and Michael know their product well and also those of the competition. Sales process was very easy. J good price, nice selection. Salespeople Dallas and Michael know their product well and also those of the competition. Sales process was very easy. James, the sales manager, facilitated the transaction and got us the car that we wanted. Charles in service has been very helpful with any service matters. We live in Georgia and our daughter goes to school in the area. They take great care of us. More

This was the second new auto that we purchased from Mr. Copelin and Sport Durst. Mr. Copelin was very obliging when we approached him to buy this specialty vehicle and he took the challenge and delivered w Copelin and Sport Durst. Mr. Copelin was very obliging when we approached him to buy this specialty vehicle and he took the challenge and delivered what we were looking for. I will buy another auto from him again soon. More