Sport Mazda North - Service Center

Very professional and quick Very friendly and quick helpful to get me to work on time. Everyone was friendly and willing to help. Enjoyed doing business with this location. Rem Very friendly and quick helpful to get me to work on time. Everyone was friendly and willing to help. Enjoyed doing business with this location. Remodeling job looks awesome. More

Excellent Friendly efficient service taking note of what I asked them to check and explaining after the fact all points discussed.previously. Would recommend to Friendly efficient service taking note of what I asked them to check and explaining after the fact all points discussed.previously. Would recommend to others! More

Great service I highly recommend Brian at the service center. He was very conscious to my time and what I needed to have done. He worked we with me on getting the b I highly recommend Brian at the service center. He was very conscious to my time and what I needed to have done. He worked we with me on getting the best deal and price for the work. More

Great as always! Jiariel Diaz is great as always very friendly and informative as always. I will always recommend Mazda to friends and family. Keep up the good work. T Jiariel Diaz is great as always very friendly and informative as always. I will always recommend Mazda to friends and family. Keep up the good work. Thank you!!!! More

Total professionalism and courtesy Very nice decorating job. Service was excellent. Was very impressed with the ambiance created with the new design. Very comfortable and very open air Very nice decorating job. Service was excellent. Was very impressed with the ambiance created with the new design. Very comfortable and very open air feeling. More

Awesome like always This team never fails to deliver ! Great every time .. I’ve both and serviced several cars and are always great and knowledgeable . Thank you for you This team never fails to deliver ! Great every time .. I’ve both and serviced several cars and are always great and knowledgeable . Thank you for your service More

Outstanding service and people, I’m not a customer I am fami Outstanding service, outstanding people, attention to detail stress free environment, friendly, honest, That’s what my family at Cory Fairbanks Mazda Outstanding service, outstanding people, attention to detail stress free environment, friendly, honest, That’s what my family at Cory Fairbanks Mazda means to me. Thank you guy’s. More

Great experience Jay was courteous and welcoming. He took the time to show me around the newly remodeled store. Other employees were equally welcoming. I had a great o Jay was courteous and welcoming. He took the time to show me around the newly remodeled store. Other employees were equally welcoming. I had a great overall experience. More

Service department lacks attention to detail We own 3 Mazda’s and have been coming to this dealership for years. The service advisors, and specifically Brian Celso, have all been excellent. My We own 3 Mazda’s and have been coming to this dealership for years. The service advisors, and specifically Brian Celso, have all been excellent. My issues have been with the service technicians and the service manager, Don. After a flat tire incident resulting in the purchase of a new tire, the spare was left in the back of our CX9. This resulted in as extra trip to correct the situation, as I am unable to lift the tire out, let alone try to figure out how to fit it up underneath the car. I asked to speak with the manager, Don. On my service visit prior to the tire incident I heard an unfamiliar noise and went in to report it to the service advisor. Jay came and heard the noise and removed a leave from a fan or filter behind the glove compartment. Jay told me that he was glad that I mentioned it before leaving because it was an easy correction but one that we probably couldn’t have fixed on our own. When I mentioned this incident to Don I was told that the car was in for an oil change NOT a noise problem. Seriously now. First of all, the noise was not there when I brought in in. Secondly, I heard it immediately upon starting the car. Shouldn’t a technician have heard the same noise? Let’s hope Don’s doctors are more thorough. If a patient comes in for heart surgery there a lot of things that need to be cross checked. I expect better attention to detail from a dealership that promotes excellent service. Again, please know that the advisors have been excellent. An lead and tire problem may seem small in the grand scheme of things, but it makes it difficult to keep coming back. More

Simple key cut and progtam Quoted fair price in advance. Work done promptly and properly. Talked, without pressure, about planning future service. Nice waiting area with coffee Quoted fair price in advance. Work done promptly and properly. Talked, without pressure, about planning future service. Nice waiting area with coffee and water available More