Sport Mazda

What Customer Service is all about! I had a great experience this past Friday, April 22nd for service on my Mazda CX-5. I had some defective door molding replaced. Ellie was my service I had a great experience this past Friday, April 22nd for service on my Mazda CX-5. I had some defective door molding replaced. Ellie was my service advisor. She had DJ take us to the Florida Mall rather than wait in the lounge because we had some retail returns to make. We killed two birds with one stone, so to speak. However, while at the mall, Ellie called and said Mazda sent some incorrect molding and we probably would either have to take a loaner or come back from Satellite Beach - where we drove from - to replace it on another date when the right molding came in. I was a little upset but it was what it was. When I called Ellie back to send DJ to pick us up from the mall, she had good news! She said they replaced the molding from another new car on your lot and will replace those when the correct molding comes in from Mazda. Thank goodness I don't have to make an extra trip to drive two and a half hours round-trip to come back to your dealership to replace! Thanks to Sports Mazda and Ellie for going the extra mile to satisfy a customer! That's what customer service is all about! Sincerely, Mr. Jay Riffe More

Great service as usual! I had my car serviced yesterday and as usual, Ellie was helpful, courteous, and down to earth. I am thankful for her dedicated service and honesty in I had my car serviced yesterday and as usual, Ellie was helpful, courteous, and down to earth. I am thankful for her dedicated service and honesty in the necessary service to keep my car up to date and healthy. Thanks all! More

New Chapter I had such a wonderful experience with Juan. He was very knowledge, good bedside matters, very imformative. He made me feel comfortable in what I pu I had such a wonderful experience with Juan. He was very knowledge, good bedside matters, very imformative. He made me feel comfortable in what I purchased. I didn't feel pressure into getting something I didn't want. More

So far, so good Had my first service experience and was very happy. I have had bad experiences other places so I feel cautiously optimistic about Sport Mazda. DJ ch Had my first service experience and was very happy. I have had bad experiences other places so I feel cautiously optimistic about Sport Mazda. DJ checked me in and was wonderful. Donny followed up and got everything taken care of and me out the door as quickly as he could. More

Great experience with salesman Luis Arce. Working with Luis was great. Nobody likes going in to buy cars, but Luis made our visit a very easy going experience with no overwhelming sales pressu Working with Luis was great. Nobody likes going in to buy cars, but Luis made our visit a very easy going experience with no overwhelming sales pressure involved. He took the time to listen to what I was looking for, go through all of the available options and then "run the numbers" on various scenarios. I'd certainly consider doing business with him again when the need arises. More salespeople and dealerships should use the same approach. More

Excellent Dealer Experience Last Friday my daughter and I walked into Sports Mazda where we were greeted by sales man Kerwin. Kerwin made Rachael and I feel extremely confident w Last Friday my daughter and I walked into Sports Mazda where we were greeted by sales man Kerwin. Kerwin made Rachael and I feel extremely confident with our shopping adventure. It was Racahels first time buying a new car and Kerwin was patient and informative when dealing with her. Thanks to Kerwin, Sports Mazda is now the only dealership for us. PS...... Kerwin also places me in my brand new dream card by the end of our visit. ?? Thank you Kerwin. More

Awesome Experience!! This is my first time Purchasing a Mazda Vehicle and with the Salesman i was able to decide which car to buy. during the waiting time he was very help This is my first time Purchasing a Mazda Vehicle and with the Salesman i was able to decide which car to buy. during the waiting time he was very helpful with my every need, Great service given by Juan R. Cruz Jr, He is very Kind. More

Fan-Freaking-Tastic From The moment you arrive, Donny is prepared, accessible and communicates well. He continues to deliver. I have been going to this dealer for many ye From The moment you arrive, Donny is prepared, accessible and communicates well. He continues to deliver. I have been going to this dealer for many years and will continue to return because people like Donny work here. Great experience all around.. More