Sport Mazda

I had a very positive car-buying experience with Carlos Burgos at Sport Mazda South. I was coming from Palm Bay to purchase a Certified Pre-Owned Mazda CX-5, so I wanted to have as much worked out as possi Burgos at Sport Mazda South. I was coming from Palm Bay to purchase a Certified Pre-Owned Mazda CX-5, so I wanted to have as much worked out as possible before making the drive to Orlando. Carlos was responsive throughout the process and answered my questions ahead of time, which made everything much easier. I especially appreciated that Carlos respected the financing I had already arranged through Space Coast Credit Union and confirmed that the dealership would work directly with SCCU rather than sending my application to multiple lenders. He also worked with me on the vehicle price, my trade-in, and a refundable deposit to hold the CX-5 until I could get there. Once I arrived, Carlos was patient and professional and never made me feel pressured or rushed. The numbers we had discussed were honored, and when there were questions or changes during the process, he took the time to explain them and work through them with me. Buying a car can be stressful, especially when you’re traveling some distance to do it, but Carlos helped make the process straightforward and comfortable. I drove home very happy with my 2024 Mazda CX-5 Carbon Edition. I would definitely recommend asking for Carlos if you’re shopping at Sport Mazda South. Milena V More

The treatment offered was excellent and they always cared about making us feel good! Thank you! about making us feel good! Thank you! More

My primary point of contact at Sport Mazda South in Orlando, Florida, was Carlos Burgos, and I want to highlight the exceptional professionalism he demonstrated throughout the process. Mr. Burgos's hon Orlando, Florida, was Carlos Burgos, and I want to highlight the exceptional professionalism he demonstrated throughout the process. Mr. Burgos's honesty and sincerity engendered a level of trust I have rarely experienced when buying an automobile. From the beginning, I made it clear that due to an upcoming assignment at a Florida air base, I would not be able to visit the dealership in person. Carlos understood my situation, thanked me for my service, and reassured me that he would answer all my questions regarding the 2025 Mazda CX-5. When I requested detailed photos of both the exterior and interior of the 2025 Mazda CX 5, he provided them promptly. The images were clear, thorough, and accurately reflected the vehicle’s condition. It was obvious from the photos that the previous owner had taken excellent care of the car. All original books and documentation were included, which further reinforced the vehicle’s quality. The financing process was handled flawlessly. Every step was explained clearly, and there were no surprises or delays. Communication was consistent, and Carlos ensured I had all the information I needed to move forward confidently. Because of my upcoming assignment, I also needed the dealership to handle all tag, title, and tax paperwork. Sport Mazda took care of everything, providing all documentation via email without a single issue arising. This level of administrative support made the process stress-free and allowed me to focus on preparing for my transfer. Given my time constraints, the dealership went a step further: Carlos personally delivered the 2025 Mazda CX 5 directly to my residence. The vehicle arrived exactly as described, clean, fully prepared, and ready to drive. This gesture demonstrated a level of customer service that goes beyond what most dealerships offer. He also spent time showing all the features and how to operate them since this was my first opportunity to own a Mazda. Overall, my experience with Sport Mazda and Carlos Burgos was outstanding. The communication was clear, the process was efficient, all promises made were honored, and the customer service was exceptional. I would strongly recommend Sport Mazda Orlando to anyone seeking a smooth, professional, and trustworthy car buying experience. More

I had a great experience buying my new car from here. Carlos Burgos was extremely helpful patient and transparent throughout the entire process. I definitely recommend this dealership to anyone looking f Carlos Burgos was extremely helpful patient and transparent throughout the entire process. I definitely recommend this dealership to anyone looking for a stress free purchase. More

Not sure where to begin. I'll start with, if I could rate them higher than five, I would. The overall experience was superb, From the Sales Department to the Finance. from I'll start with, if I could rate them higher than five, I would. The overall experience was superb, From the Sales Department to the Finance. from Jamil to Gustavo and to Jenny. I've bought several new vehicles in my lifetime but this, by far, has been the Best, easiest and lest hassle. Everything was explained in great detail. I really can't say "Thank You!" enough. More

Showed up and was attended to immediately by Gil. He was very knowledgeable and answered all of my questions. Easy and painless experience He was very knowledgeable and answered all of my questions. Easy and painless experience More

I came here not expecting much. Just browsing. I left with every feature I could want in a car and more. Gil approached me and helped me through the entire process. We discussed pri Just browsing. I left with every feature I could want in a car and more. Gil approached me and helped me through the entire process. We discussed pricing and necessary requirements needed to get a vehicle. I came back the next day with check in hand. Ready to say yes to the key. He managed to get me an even lower rate than before. Such a gentlemen. Such a delight to be around and work with. This is my first big purchase as a newly graduate. And I left Mazda today with a bigger smile than I thought possible. Thank you so much Gil. You were amazing from start to finish. More

Excellent customer service at Sport Mazda! The team was very helpful, patient, and made sure everything was taken care of until we were completely comfortable and satisfied. Highly recommended The team was very helpful, patient, and made sure everything was taken care of until we were completely comfortable and satisfied. Highly recommended! More

Our buying experience at Sport Mazda was great. Kerwin was awesome at listening to what we were looking for and what we were not. He and the team worked late to find the exact car we wanted. Ama Kerwin was awesome at listening to what we were looking for and what we were not. He and the team worked late to find the exact car we wanted. Amazing customer service! More

Excellent service. Good follow up on services done. Mazda send videos of car checks to your phone to see where they are at with service Good follow up on services done. Mazda send videos of car checks to your phone to see where they are at with service More