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Sport Mazda

Orlando, FL

4.9
13,074 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,074 reviews

April 30, 2016

Maravillosa experiencia Fué una experiencia muy agradable por la atención que me ofrecieron de parte de la Sta Ana, su manager y el asesor de crédito, los cuales hicieron pos More

by gleniso5o
Recommend Dealer
Yes
Employees Worked With
Juan Cruz, Edwin Acevedo, Ana Armendariz
April 30, 2016

Excellent Recomiendo sportmazda al 100%, gente seria y confiable, Ana Armendariz me atendió muy cordialmente, su atención al cliente fue excelente y cuando vaya More

by Luisberbin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ana Armendariz
May 04, 2016 -

Sport Mazda responded

Thank you for the very nice review for Ana Armendariz. She is an exceptional salesperson with a real desire to help people make the decision that is best for them. She listens and makes sure she helps you find the car you want. Thank you also for recommending Sport Mazda. We certainly appreciate your business and any one you recommend to us. Welcome to our family. Jay Mealey, GM/Owner Hispanic website at sportmazdaespanol.com

April 29, 2016

Excellent service from beginning to end. Kerwin Larocque was very patient, courteous, helpful and informative. During the finding and purchase of the car, feeling at ease, not pressured at al More

by Sandra P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2016 -

Sport Mazda responded

Sandra, your review was short and to the point. As a matter of fact, I don't think anyone has been able to detail the Sport Mazda buying experience as well as you. You are right about Kerwin Larocque. If there is anyone who knows are processes and how to make a customer feel appreciated, it is he. I am happy to hear that you had a great experience and left with the car you wanted. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

April 29, 2016

Quick, friendly efficient service Kyle Whitten is fantastic! I am fairly impatient and he made the purchase fast and painless. We look forward to buying our next vehicle from him More

by Kelley&Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Whitten
May 04, 2016 -

Sport Mazda responded

The experience we provide must meet the needs of our customers and Kyle Whitten is extremely good in providing customers what they want and need. If we were able to provide you quick, friendly and efficient service, it is because that is what you deserved. Thank you for being our customer and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

April 28, 2016

Great experience with salesman Luis Arce. Working with Luis was great. Nobody likes going in to buy cars, but Luis made our visit a very easy going experience with no overwhelming sales pressu More

by weirdo7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arce
May 04, 2016 -

Sport Mazda responded

Luis Arce really enjoys his job and making people happy with their car buying experience. As a matter of fact, Luis came to us after being a customer himself and enjoying his purchase. He knows what a buying experience should be and goes out of his way to make sure you get all the info and options you need to make the best possible buying decision. We agree with you, more salespeople and dealerships should use the approach. But until they do, you will always find the best buying experience at Sport Mazda. Thank you for the review and welcome to our family. Jay Mealey, GM/Owner

April 28, 2016

What Customer Service is all about! I had a great experience this past Friday, April 22nd for service on my Mazda CX-5. I had some defective door molding replaced. Ellie was my service More

by jriffe3628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
May 04, 2016 -

Sport Mazda responded

Ideally every new car should never have a problem. But it is how a dealership handles problems that do occur that makes a difference for the customer. In this case Ellie and the service team made the right decision knowing how far you lived away and how much inconvenience it would be for you. It was the right thing to do and I am just happy that we were able to make your visit a successful as you deserved. Thank you for your review and kind words for Ellie Diaz. We are so happy to have you as our customer. Jay Mealey, GM/Owner

April 28, 2016

New Chapter I had such a wonderful experience with Juan. He was very knowledge, good bedside matters, very imformative. He made me feel comfortable in what I pu More

by Laneisha M Mcfarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
May 04, 2016 -

Sport Mazda responded

Laneisha, thank you for your review and we are so glad that Juan Cruz was able to make your visit a successful one. Helping you find the car you want and then making sure you get the best financial options is what we do best. There should be no pressure as we want to find what you want, not what we want to sell you. It makes a difference. Glad that you are our customer. Wish you years of safe and happy motoring. Jay Mealey, GM/Owner

April 28, 2016

Great service as usual! I had my car serviced yesterday and as usual, Ellie was helpful, courteous, and down to earth. I am thankful for her dedicated service and honesty in More

by josephrdambrosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
May 04, 2016 -

Sport Mazda responded

You are right, Ellie Diaz is so consistently friendly, helpful and courteous that she is loved by so many of your fellow customers. I am so proud to have Ellie, Donny and Rob on the service drive. Their are an amazing team and work so hard to make sure every customer and their cars are cared for. We thank you for writing and for coming to Sport Mazda for service. You are a valuable customer and we are happy to have you in our family. Jay Mealey, GM/Owner

April 28, 2016

So far, so good Had my first service experience and was very happy. I have had bad experiences other places so I feel cautiously optimistic about Sport Mazda. DJ ch More

by DMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ, Donny Larson
Apr 28, 2016 -

Sport Mazda responded

I am proud of the great team we have in service now. Donny and DJ are just two of our great staff that work the service drive, making sure that you and your car receive the best service we can provide. While it was a good first experience, I know that you will find that each and every time you come for service you will find the same consistently professional and friendly team waiting to serve you. Thank you for being our customer and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

April 27, 2016

Excellent Dealer Experience Last Friday my daughter and I walked into Sports Mazda where we were greeted by sales man Kerwin. Kerwin made Rachael and I feel extremely confident w More

by Rachael1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Sport Mazda responded

So glad that Kerwin Larocque made your daughters first time car buying experience one that she will remember fondly. Kerwin is an exceptional young man and knows his Mazdas. He also is such a warm and friendly guy that customer really like working with him. For Sport Mazda, our first requirement for a potential new hire is they must be a nice person. Cars can be taught but genuinely nice is a little harder to find. I am so glad that you will be coming back for your next car from Sport Mazda and I promise you Kerwin will be here to provide you the same great service. Welcome to our family. Jay Mealey, GM/Owner

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