Sport Mazda

Exceptional service and personnel. I have never dealt with such a great team of employees. Willie greeted me and was genuinely eager to help--explained the functions of the Mazda Sport I have never dealt with such a great team of employees. Willie greeted me and was genuinely eager to help--explained the functions of the Mazda Sport 2 and kept cool when I accelerated the first time and almost put us in the showroom. I love the car and pickup and the smooth ride. The entire staff was fun and friendly. It was the nicest place to be for a usually painful process. Thank you Willie and everyone I was lucky enough to meet. More

A little Cognitive Dissonance I was a little disappointed that Mark's Sales Manager, Jason S., did not honor our conversation regarding throwing in the navigation device after driv I was a little disappointed that Mark's Sales Manager, Jason S., did not honor our conversation regarding throwing in the navigation device after driving all the way over from Satellite Beach again this past Saturday. I actually should've left the dealership at that point. In any case, I drove off the lot with the CX5 but the deal left a sour taste in my mouth. Mark was busy when I showed up the second time so he handed the paperwork processing and reviewing the delivery checklist to Willie. More

Recall & Oil Change I was impressed that I received an email from the dealership prior to receiving my recall notice. I set up the appointment including a scheduled oil I was impressed that I received an email from the dealership prior to receiving my recall notice. I set up the appointment including a scheduled oil change. Ellie was great as usual and I was in and out quickly. Very satisfied with my overall service. More

15K service on my CX-5 All service was conducted in a timely and professional manner! My vehicle was ready about 15 minutes before the estimated time. Thank you for a job All service was conducted in a timely and professional manner! My vehicle was ready about 15 minutes before the estimated time. Thank you for a job well don! More

In and out within record time! You guys beat your estimated wait time each and every time I've come in. Great job in setting expectations, fixing a recall that I was unaware of, an You guys beat your estimated wait time each and every time I've come in. Great job in setting expectations, fixing a recall that I was unaware of, and for explaining everything you did in "normal" code (I'm not an auto mechanic and I appreciate you remembering that!). Always good to see Donny although this time I worked with Ellie and she was great too. I certainly will continue to make the drive for service like this. More

Saved The Day, & Our surprise visit w/ Active Duty Army Son My car needed service. My son was coming to spend time with us on his newly acquired, Leave from the Army I was at UF HEALTH Cancer Center, and I tr My car needed service. My son was coming to spend time with us on his newly acquired, Leave from the Army I was at UF HEALTH Cancer Center, and I tried to arrange for someone from Sport to pick my car up, while I was in the Pulmonary Wellness Program. Kerwin said he'd be willing to do so, as long as the Service Manager, could fit me in on Wednesday or Friday. ( I was calling on Monday.) I drive into Orlando Monday, Wednesday, & Friday to go to UFHCC . knew the hospital campus, was close. But I tire easy, my husband works and I need some help to manage getting my car serviced. To say the lama agent of the Service Department was Indifferent to my situation was an understatement. . He actually told me, what I knew to be a 13 min. Drive to the Dealership, would take an hour and 15 mins. He was clueless, returned my call of Monday, on Wednesday. Then explained how he had a desk full of people ahead of me. I was so disappointed. I have had many Heath challenges that lead to me being put on oxygen 24/7. .my time to wait is limited by my oxygen supply AND my stamina. Then, I called Friday morning, and Rob said to ask for him. My prayers had been answered! By then my daughter had arrived, tired, but willing to help,, from Oahu The efficiency and expedience with which I was taken care of by Rib and the tech, was amazing. Even a recall item, I knew nothing about, was fixed! My only disappointment was, we couldn't get my car to make the mystery noise it has made, since the day I bought it. So many people have heard the noise, yet, as patient as the tech was, it just didn't happen while he was in the car. Don't you know it did, it, when I got back to The Villages? Not his fault, nor mine. We will be back again, and knowing what an easy process it is to get the car serviced will make it easier to do so. Not w if I could only build some stamina, and loose the oxygen. But the O2 is going to be a life long accessory, So I plan to call and ask for Rob, whenever I need my car serviced! Thank you Sports Mazda, for living up to your promise of being the best, far and wide. Now to relax and enjoy my Army son, in my Grand Touring CX5. . More

Amazing Experience Amazing experience, amazing employees; they went over and beyond to fulfill my car buying needs and took initiative in helping me choose the right car Amazing experience, amazing employees; they went over and beyond to fulfill my car buying needs and took initiative in helping me choose the right car. I would definitely recommend them! More

Just bought a new CX-5! Juan knew what I was looking for and he did everything he could to make it happen! He worked with my girlfriend and I until we settled on something we Juan knew what I was looking for and he did everything he could to make it happen! He worked with my girlfriend and I until we settled on something we would both love, and were able to afford. He crushed the stigma of working with car dealers being difficult, and made everything as simple as possible. Would definitely recommend to anyone looking for a new car! More

Great Experience! Our experience at Sport Mazda was fantastic! Mark answered all of our questions and found us a beatiful new CX-5! We love our new Mazda! Our experience at Sport Mazda was fantastic! Mark answered all of our questions and found us a beatiful new CX-5! We love our new Mazda! More

great experience Our salesman Pedro Blanco went above and beyond to get us into the vehicle that we wanted for the price we could afford. We were so impressed with t Our salesman Pedro Blanco went above and beyond to get us into the vehicle that we wanted for the price we could afford. We were so impressed with the customer service we received from sport mazda we will never go to another dealership except them I will tell all my friends and co-workers to go to sport mazda we have  been to other dealers and have never been treated like that. Thanks sports mazda and Pedro Blanco for the wonderful experience. :) -Tatiana & Kevin More