Sport Mazda

Sport Mazda responded

Thank you for your review and for visiting the Sport Mazda Service Center for your recent service. I think that Nick Radoslavov and the rest of the Service Advisor Team are some of the nicest and friendliest people you would ever want to work with. I genuinely appreciate you overlooking the time it took and felt the overall experience warranted the review. I don't know what your service was for but feel there should have been a good reason if that was in excess of normal service times. I hope so. Thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

WJ, Thank you for coming to my dealership for your next car. Certainly glad to hear that your experience was a good one and that Earnest Evans was able to make is successful. He is a true gentleman and treats every customer like long lost friends. He has so much experience and loves to use it to help you make the choice that is best for you. Thank yo for the kind words for my Sport Mazda staff and welcome to our family. Please enjoy your new Mazda 6. It is a beauty, with so many great features, and every drive is just plain fun. Thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Yomo, Please accept my sincerest apologies. This is absolutely something that should never have taken place at Sport Mazda. I would be wondering if I were you how could we not know whether we had the car on our lot or not, at least sometime in the 6 hours we were working on selling it. No excuses, we messed up. I will be working with my management team to see where the communications failed in the process. And, I promise you that it is something I never want to see repeated at this dealership. If you would like to discuss it with me, please write to Jaymealey@gmail.com to find a mutually agreeable time. Thank you. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for choosing Sport Mazda for your new car. The new Mazda is not only a real beauty but is so fun to drive that you will invent reasons to get out on the road. I can tell by the photo of you and your new Mazda that you could hardly wait to take it home. I hope you love it and enjoy it and we are always here if you need us. Welcome to the Sport Mazda family and thank you for being our customer. Maia Bojinova will be very happy to read your review and to know that she made a difference in your buying experience. We all thank you for your kind words. Jay Mealey, GM/Owner

Sport Mazda responded

Tia, Thank you for choosing us for your new Mazda 3. It is a beautiful car and loaded with features that I know you will enjoy. I wish you many safe and happy miles in your new Mazda and don't forget its great reputation for a fun drive. I also want to welcome you to our Sport Mazda family. Mark Cappetta, your salesman, and our entire team are ready to assist you whenever you need. Thank you for your review and for kind comments for Mark. Your photo is great. Jay Mealey, GM/Owner

Sport Mazda responded

Faith, Thank you so much for this review and your kind words about James Resmondo, your Service Advisor, and the customer service he provided you. James and the other Advisors are very important in being able to meet all of our customers needs in a timely and thorough manner and in keeping you updated on your service needs. I am proud of them for the service they provide our valuable customers, like yourself. We look forward to seeing you again. Thank you, Jay Mealey, GM/Owner

Sport Mazda responded

JJ, It was great to hear that you had a great experience at my Sport Mazda Service Center. I know that both Donny Larson and Nick Radoslavov will be happy to read your review. Recalls are few but we try to be prepared to handle them a quickly and easy as possible. I thank you very much for recommending Sport Mazda to others. Glad you are in our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Duhlaynee, Thank you for a very enjoyable review. I am happy that we were able to help you get over the loss of your previous Mazda. Grateful you were safe. I will thank Mike Losardo for making sure you had a good experience at Sport Mazda and make sure you found the car you wanted. I see where you are a no-nonsense gal and I can also tell you are a very smart one too. I would not want to have been the person who tried to sell you anything but your Mazda. Thank you for coming to my dealership. Welcome to our family. I think you will find that you are among people who feel the same way you do about Mazda. Almost all here drive a Mazda. Thank you for recommending us. And y'all are always welcome hy'ere. Jay Mealey, GM/Owner

Sport Mazda responded

Brenda, I am so glad that you chose my dealership for your next car. I am sure Damarys Cruz feels the same way and enjoys the nice words you had to say about her. I can understand, she is a really nice person to deal with and makes you feel very comfortable during the entire buying process. I can tell by your photo that you found the car you wanted and I wish you many miles of safe and fun driving. Thank you for choosing Sport Mazda and for being such a great customer. Welcome to our family. Jay Mealey, GM/Owner

Sport Mazda responded

j4dimar, Love hearing from a loyal customer who has visited the Sport Mazda Service Center on multiple occasions. Thank you for letting me and others know how Nick Radoslavov, Service Advisor, has consistently provided you great service and keeps you informed of your future service needs. So glad you are our customer. Thank you, Jay Mealey, GM/Owner