Sport Mazda

Sport Mazda responded

Jack, Thank you so much for purchasing your new Mazda from Sport Mazda. I think your review said it all and I know that Mark Cappetta, your salesperson, will be happy to know that you had a great experience. We are very happy to have you as a customer and now we welcome you to the Sport Mazda family. Your recommendation of Sport Mazda is greatly appreciated. Please enjoy your new Mazda and have many miles of safe and fun Mazda driving. We are here if you need us. Jay Mealey, GM/Owner

Sport Mazda responded

I can certainly understand that you approached your visit to our dealership with some trepidation. Buying a new car is a major financial decision for most people. I am so glad that you found your way to Sport Mazda and Mark Cappetta. Mark has been with us for several years and since the creation of the Sport Mazda Car Buying Experience. He knows how to make the process customer-friendly and has the expertise to answer most all of your concerns and questions. And then you have Andy Rodriguez who can handle the financial options that you needed to consider. Together they make a great team and I am so glad that they made a good experience for you. I am proud that you chose us and know you will really enjoy your new Mazda. I also want to welcome you to our family, the Sport Mazda family of staff and owners. We wish you many miles of safe and fun driving. Thank you again for being our great customer. Jay Mealey, GM/Owner

Sport Mazda responded

Nelson, While I am happy to hear your returned for your second new Mazda from us, I am even happier to hear that you received a great buying experience both times. Of course, the staff that you named made that happen for you. Barby Irby, Frederick Trinidad, Edwin Acevedo and Rey Almonte are all part of a great Sales and Finance Team. Nick Radoslavov is a fine Service Advisor in the Service Center. They are all specialists who know their cars and how to make the visit enjoyable and successful for their customers. I thank you so much for the Trust you have shown in Sport Mazda. A loyal customer like yourself is very critical to our success. So glad you chose your Sport Mazda family for this Mazda and we all wish you many miles of safe and fun Mazda driving. Jay Mealey, GM/Owner

Sport Mazda responded

Jon, I am so glad that you and your family enjoyed the visit to my dealership. I thank you for choosing Sport Mazda and for this nice review. Please enjoy your new Mazda and I did appreciate the nice photo of your family with the new Mazda. I hope you all enjoy the new car and have many miles of safe and fun driving. I am proud to have you as a customer and welcome you and your family to our Sport Mazda family. Thank you so much and we appreciate you recommending us to others. Jay Mealey, GM/Owner

Sport Mazda responded

And from the looks of the photo, it is a real beauty of a car. I love the Mazda MX-5 Miata and the fun driving that it provides. I know you will enjoy it and I thank you for choosing Sport Mazda to be your dealership. Thank you for the kind words about Delvin Lliteras and how much he helped you in your pursuit of THE MIATA. I know he will be glad to hear that it was just exactly what you were looking for. Thank you for being our customer and welcome to our Sport Mazda family. Happy that you enjoyed your buying experience. Jay Mealey, GM/owner

Sport Mazda responded

JPC, So glad that your buying experience at Sport Mazda was made so successful by your salesperson, Todd Williams. Your photo shows how happy you are to be leaving with a beauty of a Mazda CX-5. Thank you for being our great customer and welcome to the Sport Mazda family. May you and yours enjoy your CX-5 for many, many miles of safe, happy and fun Mazda driving. Thank you for your review and your kind words about us. Jay Mealey, GM/Owner

Sport Mazda responded

Sdyonis, Thank you for letting others know of your experience at the Sport Mazda Service Center. Donny Larson is an excellent Service Advisor and I am sure that he made the visit a pleasure for you. I am glad that you enjoyed the facilities. They were designed to make the waiting time more enjoyable for our customers. The Starbucks is a little extra we throw in. Have a wonderful day and thank you so much for being our great customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thomas, I am happy that we were able to make this happen for you. I know the program for loyal Mazda owners provided that extra $500 benefit, making it even nicer than you planned. Please enjoy your new Mazda 3 Sport. It is a fantastic car and will provide you so many miles of really fun driving. But just as you mentioned, there are so many standard features including a great safety package. Brian and Juan appreciate the nice words in your review and look forward to assisting you in the future. Welcome to our Sport Mazda family and thank you again for buying Mazda. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for telling others about your experience at Sport Mazda Service Center. It never makes me happy to see our cars experiencing a recall. There have been so many problems with the airbag providers for the entire auto industry. I am glad that Nick Radoslavov was able to make quick work of this one. Our tech staffs train on all the announced recalls and it is always best to turn to them when you have a dash warning light come on. Thank you for doing so quickly. Glad we could help. Jay Mealey, GM/Owner

Sport Mazda responded

Joycee, Thank you for your review. I strongly believe that integrity and professionalism should be the goal for all businesses. Thank you for your comments. I was not aware of the mistake you mentioned but my staff is certainly empowered to insure that customers will be satisfied if an error occurs. I have an excellent team of Service Advisors, so I am happy to hear that they handled yours in an exceptional manner. Our reputation is very important as our success has been as a direct result of our great customer base. Thank you for being one of our great customers. Jay Mealey, GM/Owner