Sport Mazda

Sport Mazda responded

Jenbug, Thank you for choosing Sport Mazda for your Mazda CX-5 and for Trusting us enough to drive the extra hour to visit our dealership. I am grateful for your kind review and appreciate that the drive was worth the effort to you. Welcome to our Sport Mazda family. We are proud to have you as our customer. Corey will be glad to know that you are very happy with your Mazda CX-5 and will enjoy reading your review. I am sure that he wanted to make sure you received the kind of buying experience you deserved. I must tell you that "smooth and effortless" is how we designed it. Glad to know it works. Loved your photo and wish you many safe and fun Mazda miles in your CX-5. You will love it. Jay Mealey, GM/Owner

Sport Mazda responded

Alesia, I am so happy that you let us know about the experience Noel Ruiz provided for you at my dealership. I really appreciate your purchase, the nice photo, and for you being our customer. It is very nice to hear that you are so happy with your purchase and we would sure be happy to see you return to Sport Mazda whenever you like. You will always be welcome. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your review and for choosing Sport Mazda for your new Mazda. I welcome you to our Sport Mazda family and wish you miles and miles of safe, happy and Mazda fun driving. I am sure that Mike Busted being there and making sure you understood each part of the process made it a little more enjoyable for you. We want every customer to have all their questions are concerns taken care of before you make a buying decision. No pushing, no hassles, just friendly service. Thank you again for being our Mazda customer. Jay Mealey, GM/Owner

Sport Mazda responded

I was very happy to receive your review and to know that after your on-line search and visits to other dealerships that you chose Sport Mazda. After traveling from Virginia, I am grateful that Earnest Evans, your salesperson, provided you a successful experience and you found the car you wanted for your son. I want to welcome you and your son to the Sport Mazda family and thank you for recommending us to others. So many know us as a Mazda dealer but sometimes forget that we have an extensive inventory of quality used cars. You are right, key fobs are expensive and while we try to make sure we get both when a used car is purchased, it sometimes arrives without. I do want to thank you again and hope that your son really enjoys his new car. Thank you for your business. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for the wonderful review. It is caring that the customer always gets their best service that drives like Mike Busted and Kerwin Larocque to happily accommodate special events. I am sure if you asked Mike, he would think nothing of going to a home with paperwork if the customer needed. And, I am sure that the Birthday Bow was there way of adding a special touch to the event. Thank you for being our customer and for choosing Sport Mazda for your next car. Please enjoy your new car. Jay Mealey, GM/Owner

Sport Mazda responded

dminerva, I am so glad to hear that Ellie Diaz was able to make sure you could get in and out of service in time to meet your busy schedule. It is easy to see why my Service Advisor team is so important to our customers. It is like a family at Sport Mazda and they are the keys to keeping everything running smoothly. Thank you for being our loyal customer and for letting us know so many nice things about Ellie. Enjoyed the review. Jay Mealey, GM/Owner

Sport Mazda responded

Happy to hear about your recent service at Sport Mazda. I am sure that Nick Radoslavov, a wonderful Service Advisor and just a darn nice person, will be happy to hear that you appreciated the service he provided. Thank you for being our customer and you will always be welcome at Sport Mazda. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you so much. I deeply appreciate that you chose Sport Mazda once again for your new Mazda. It means a great deal to us when a customer returns for another car. I know that you would not have made that choice if we has provided you less than the service you deserve. It is heartwarming to know that Mark Cappetta did not let you down and this time you received the expected buying experience. I am proud to have you as a member of our Sport Mazda family and may you have many, many miles of safe, happy and fun Mazda driving. You are always welcome here. Jay Mealey, GM/Owner

Sport Mazda responded

Nomar, So happy to hear that you were successful in your car search and found the car you wanted at Sport Mazda. I am proud that you chose us and certainly happy that Noel Ruiz and Edwin Acevedo made sure that you received the customer service you deserved. I know you will really enjoy your new Mazda 3 and we welcome you to the Sport Mazda family. I thank you for this review and for you be our special customer. We look forward to providing the best service possible for your new Mazda 3. Jay Mealey, GM/Owner

Sport Mazda responded

Loyal service customers almost always have a favorite Service Advisor and like yourself, many have found Donnie Larson worthy of their Trust and are happy to place their cars in his capable hands. I have not heard him called a customer service fanatic before but I am sure that he could easily fit that title. Donny works hard to warrant the trust of his customers and I am proud to have him on the Sport Mazda Service Center drive. Thank you for this kind review for Donny and I know he will appreciate it. Thank you for being our loyal customer. Jay Mealey, GM/Owner