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Sport Mazda

Orlando, FL

4.9
13,482 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,482 reviews

May 27, 2018

What I Expected and more My first car deal couldn’t have gone down any smoother, the patience, diligence, and integrity of these workers truly blew my whole mind away. More

by Jesus101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez, Xavier Rivera
May 27, 2018 -

Sport Mazda responded

Xavier Rivera, Andy Rodriguez, and I thank you for this very kind review. It makes me proud that your first car deal was with Sport Mazda and it sounds like it could not have gone any better. I am grateful to have a customer like you in our family of owners and I thank you for choosing my dealership for your car. Please enjoy it. Jay Mealey, Owner

May 27, 2018

Simply amazing My wife and I were upside down on our car and they still manged to get us in a brand new car with a great monthly payment. Safety features are amazing More

by JoseG345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Busted, James Resmondo
May 27, 2018 -

Sport Mazda responded

Jose, I want to thank you and your wife very much for letting others know about your Sport Mazda visit. I hope others will see that we work extremely hard to make our customers feel welcome and our team is determined to have them leave with what they wanted. Sometimes it takes our Sales and Finance Team a little extra work, but with guys like Mike Busted and Rey Almonte assisting you, I know they made sure you received all that you mentioned in your comments. Welcome to our Sport Mazda family and please enjoy your new Mazda CX-5. May all of your many miles be safe, happy and fun. Jay Mealey, Owner

May 26, 2018

Great experience! I bought a Mazda CX-5 and Alex was my salesperson. He was great! Very friendly and knowledgeable. I’m fact, on other test drives with different dealer More

by Lbien20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Alexander Falcon
Jun 08, 2018 -

Sport Mazda responded

You certainly made a great point as to how important a good salesperson is to customer satisfaction. We stress product knowledge to our staff and, since many have their own Mazdas, they really become super advocates for the product. Having knowledgeable people available to make sure all your questions and concerns are taken care of before you make a buying decision is crucial to peace of mind. Thank you for your kind review of Alexander and the sells process. I welcome you to our Sport Mazda family and wish that every mile you drive in your new Mazda CX-5 is safe and happy and loaded with fun. Jay Mealey, Owner

May 26, 2018

Routine service Scheduled service online. Got a call confirming appointment. Car was serviced quickly and efficiently. Employees were friendly and helpful. Waiting ar More

by Debrainla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 08, 2018 -

Sport Mazda responded

Thank you for letting others know about your visit to the Sport Mazda Service Center. All the advertising we could do cannot replace the testimonials from our loyal customers. You covered so many good things about Sport Mazda in just a few sentences. Thank you again for being our customer and for this great review. From Ellie Diaz, your Service Advisor, the rest of the Service Team and myself, we are proud to have you as our customer. Jay Mealey, Owner

May 25, 2018

Amazing Experience!!! I needed to get a car and I went to the best place! I had so many questions and concerns about which would be the best option for me but Alex was so h More

by Angelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stinvil
Jun 08, 2018 -

Sport Mazda responded

Angelina, It was a pleasure hearing about your recent buying experience at my dealership, Sport Mazda. I am happy that you chose us for your new car. Sometimes it can be very confusing when trying to decide what option is best for you. Alex Stinvil, your Salesman, is a very knowledgeable and helpful individual who wants to answer every question and concern you may have before you buy a car. Both Alex and I are so happy to have you as our customer and for recommending Alex and Sport Mazda to others. Thank you very much, Jay Mealey, Owner.

May 25, 2018

Clear explanation and nice attention. I wan to said thanks guys in sport Mazda. God bless and your help me with my problem in the car. Quiero dar GRACIAS por su ayuda en el arreglo a mi ca More

by JorgeEvelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Sport Mazda responded

Thank you both for this kind review for Stephen Mendez, your Service Advisor, and the rest of the team at Sport Mazda Service Center. I am proud to have you as our customer and I know that Stephen and our Service Team will always be happy to provide their best service to you and your car. Jay Mealey, Owner

May 24, 2018

Great dealership ! Great dealership and people ! Very friendly and they made sure everything I wanted in the car was there . Would definitely purchase from them again . More

by Casey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Rivera
May 24, 2018 -

Sport Mazda responded

Casey, I was very happy to read about your very recent visit to Sport Mazda. It is really because we have great people that we are able to become such a successful dealer. That, and fantastic customers like yourself. It is because of our customers that we have been named Dealerrater U.S. National Mazda Dealer of the Year for the last three years. We have tried to become the type of dealership that people feel so satisfied with the way they were treated that they want to return to us for their next car. I am glad you feel that way and am so happy you chose Sport Mazda. Jay Mealey, Owner

May 23, 2018

Great experience! Noel Ruiz the salesman was extremely thorough & did not over sell or push in any specific direction. He showed me what I was looking for in the price More

by Jaydensmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Noel Ruiz
May 24, 2018 -

Sport Mazda responded

Jaydensmom, Noel Ruiz and his fellow sales team members know that Listening to the Customed, and then getting them WHAT THEY WANT, is always the best policy. It means doing everything they can to find the car or SUV YOU WANT and provide you an enjoyable visit while making sure you have all the information to make the best buying decision for YOU. That same process of providing complete transparency for our customers extends to Edwin, your Finance Manager, also. I am happy you chose Sport Mazda and proud to have you as our customer. Jay Mealey, Owner

May 23, 2018

Mike is amazing! I cannot recommend this place more! Fun and efficient environment and no pressure or hassling! Mike is the best! He was so fun to talk to and was the More

by holbornholly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Busted
May 24, 2018 -

Sport Mazda responded

Thank you for letting others know about your experience at Sport Mazda. From your photo I can tell that you are very happy with your purchase and ready to drive away and enjoy it. I appreciate very much you choosing my dealership and am so happy to have you as our customer. I am positive that Mike Busted will be happy with the many nice comments you made about him. Our salespeople know the importance of helping a customer find what THEY want, and providing them an enjoyable visit as well. No pressure, no hassle and plenty of time to answer all questions and make sure they make the decision that is right for them. Proud that you our customer. Jay Mealey, Owner

May 23, 2018

shockingly Amazing! My lease was about to expire so we stopped at big mazda to check out the new models. I hadn't planned on doing anything but to look and test drive to More

by pboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis the sales manger was awesome as well!, Mark Cappetta, Andy Rodriguez
May 24, 2018 -

Sport Mazda responded

Patty, Thank you very much for telling your story of the experience you had at Sport Mazda. Every time I read that a customer has an unexpectedly good experience, I am proud that we decided to make so many changes in our sales processes several years back. The key is that we believe every customer deserves and should expect a great experience, because it is what you deserve. I am happy that Mark Cappetta provided that experience for you and thank you so much you chose to purchase from us. Please enjoy that Mazda CX-9. It is premium, without the price. I know you will enjoy it and with you many fun miles. Welcome to our Sport Mazda family. Jay Mealey, Owner

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