Sport Mazda

Sport Mazda responded

It was our pleasure to have you as our customer. I appreciate very much that you took your valuable time to let us know about your experience. I know that Frederick will be happy to know that you appreciated his efforts. It is always important that the customer leaves happy and satisfied with the car they wanted. I am so glad that was the case with your visit. All the new facilities and comforts that have been built at our new location was in the interest of making our customers more comfortable and to provide the service quality they deserve. Welcome to ur Sport Mazda family and I hope you will visit us often. Jay Mealey, GM/Owner

Sport Mazda responded

Lauren, I know you will have years of safe and happy driving in your new Mazda 3. It is a perfectly stylish car that "looks good on you". And, with the great entertainment system, high tech safety features and beautiful interiors it, makes your ownership experience a dream. Don't forget the great mileage in the Mazda 3 will mean so much to your budget. Not meaning to be an ad, the decision you made with Todd's help, was a good one. Thank you for saying such nice things about Todd and he will certainly be happy to hear that you are happy with your new car. Thank you again for being our customer and for recommending our dealership. We are proud to welcome you to the Sport Mazda Family and will always be here when you need us. Jay Mealey, GM/Owner

Sport Mazda responded

Daniel, your review reminds me that not everyone comes to the dealership believing a car dealer has their best interests at heart. Fighting for a good deal seems to still be in fashion at some stores, but we are so glad that you did not find that to be the case at Sport Mazda. It sounds like Juan Urdaneta treated you like you were a valued customer and deserved a great buying experience. I hope he demonstrated how much he cared that you got exactly what you came for and would leave happy. Juan Urdaneta is an excellent salesperson and I am sure he will be happy to read your review. We thank you for the review and for recommending Juan and Sport Mazda as good place to shop. Welcome to our Sport Mazda family and we are proud to have you as one of our owners. Jay Mealey, GM/Owner

Sport Mazda responded

It is my pleasure to wish you years of safe and fun driving in your new Mazda 3. It has been an award winner for Mazda since they were introduced and with the great design, safety features, fantastic entertainment system, and superb mileage, you should really enjoy it. Thanks for letting everyone know about your experience at Sport Mazda and your salesperson Miguel Soto. It sounds like he made the experience one that was enjoyable for you and successful. Thank you for being our customer and welcome to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Roger, thank you for trusting us enough to make the long trip from your home to Sport Mazda for your new car. While we applaud your selections of Sport Mazda or Sport Subaru, either great stores, we are so proud that you ended up choosing us. The fact that we have a lifetime warranty on many of our used cars was nice of you to mention. Your review speaks to how well we work with distance customers, a result of becoming a digital dealership so that most business can be done on-line or by phone. I appreciate you telling your story and for recommending us to others. I know Delvin Lliteras and Kyle Whitten will both be happy to hear they provided a great buying experience for you. I am so proud to hear the words "lifetime customer" and welcome you to our Sport Mazda family. May you have years of safe and happy motoring. Jay Mealey, GM/Owner

Sport Mazda responded

On behalf of Alex and myself, I would like to thank you for your kind review and for letting everyone know about your recent buying experience at Sport Mazda. We have worked long and hard to create an experience that is both easy and enjoyable. It should not be a long, difficult process. We tell our salespersons to remember one easy goal: LISTEN to your customer and do everything you can to get them what THEY WANT! If we remember that you deserve to be treated as the valuable customer you are, then we will do everything we can to make sure you leave happy and satisfied. I am so glad that Alex provided that can of experience. Thank you for being our customer and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Jordy, I appreciate your review of your buying experience with Miguel Soto at our dealership. He is a very nice young man and I was so glad that he was able to help you find the car you wanted. We have been blessed by our many Hispanic customers who have trusted our people, like Miguel, to make sure they receive the service they deserve. Thank you for coming to Sport Mazda for your used car and we would like to welcome you to our family of owners. Jay Mealy, GM/Owner

Sport Mazda responded

I can't tell you how much I appreciate your review. And, I can't tell you how happy I was to read all of the things you had to say about my dealership. It has taken a lot of hard work over the last 8 years to get to the point where I can say it, but we are without a doubt the best new car buying experience around. When I read testimonials like yours, it was worth it. That you and your daughter had a great experience and would trust us to not only come here again but to recommend us to others, means a great deal to all of us. I could not have done this without a wonderful staff who have worked equally hard. But I think that even more important was the hundreds of great customers like yourself who told us with your reviews what we were doing right and what we needed to change. All of us together I call the Sport Mazda family. I thank you on behalf of myself and Ray Mieses, who did such a wonderful job as your salesperson. We are proud to have you as our customer and wish your daughter years of safe and happy driving in her Mazda. Let me know if there is anything I can do to make it better. Jaymealey@gmail.com. Jay Mealey, GM/Owner

Sport Mazda responded

It was a pleasure to hear that Miguel Soto found you the new Mazda 3 you wanted and made your buying experience both enjoyable and successful. We want all of our customers to have that same experience and especially the part about No Pressure. Buying a car is a financial decision that requires you receive all the information you need and the time to process it. We respect your time and will be as patient as you need, and then make it fast and easy when you decide to buy. It is what you expect and what you deserve. We look forward to your returning for your future cars and to keep your new Mazda in top condition. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Sonia, I am always happy to hear that our sales staff made a great impression on our customers by providing an "amazing job". Of course, it is always our goal for you to leave happy, satisfied and with the car that met your needs. We have designed our buying process to make it as easy and comfortable as possible and so glad it worked for you. Please enjoy your new Mazda and remember that you are welcome member of our Sport Mazda family. Jay Mealey, GM/Owner