Sport Mazda

Sport Mazda responded

Adam, the trust you place in Rob Nestor to provide the level of service you expect, every time, is a great testament to a fine Service Advisor. I am always proud of the way he makes sure his customers know exactly what is happening and why, and always does it with a smile. The Service Team at Sport Mazda is second-to-none and I am happy to say we have the customers to prove it. Loyal and appreciative, I think we have the greatest group of customers to be found. Thank you for being our customer and we will always be here to serve you. Jay Mealey, GM/Owner

Sport Mazda responded

Russell, thank you for the nice comments about your service visit. I think we have the friendliest and most caring service staff at Sport Mazda. And the new service facility is great for our customers who deserve a comfortable and enjoyable environment while here. I am happy you enjoyed your visit and Ellie Diaz, your service advisor, and I, look forward to you coming back the next time your car needs service. So happy you are our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Lilo, there is a lot to love about the Mazda CX-3 and I am so happy that you found yours at Sport Mazda. Damarys is a wonderful person and puts a lot of effort into insuring her customers receive the best service. I am so glad that she made your visit so enjoyable. Please let her know how much you enjoy your CX-3 and remember we are always here to answer questions and provide the service for your new Mazda. Thank you for your kind words and welcome to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Carlos, thank you for your kind review and I am going to make sure all our sales team reads it. The sentence you wrote, "Other dealerships bragged about how they were the top, the best, but it didn't compare to these guys, they let actions speak more than words" should be a point of pride. Every customer should leave feeling that they received the service they Should Expect and Deserve at car dealerships. Thank you again for making us remember that the customer always comes first. I deeply appreciate your insightful words and thank you so much for your recommendation of my dealership. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Bethany, it was very nice of you to write of your experience at Sport Mazda. Helpful, knowledgeable and NOT pushy sure sounds good to me. It is really something you should expect every time you buy a car, and more important it is what a customer deserves. Mike Losardo is a wonderful, caring salesperson and I am glad he made your experience at the dealership your best experience ever. Personal delivery is not the usual but when it is needed to insure the customer gets what they deserve, he will do it gladly. Thank you for being our customer and for recommending Mike and Sport Mazda. I am proud to welcome you to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

It was our pleasure to make your visit as enjoyable and successful as possible. Happy that Alex was able to provide you a "great experience". It makes me very proud to have you as a first time buyer and I hope that the buying experience you received at my dealership was a memorable one. I know that Alex will appreciate your review and your many kind words. I am doubly proud that you found that Mazda was the car for you and know you will have years of safe and fun driving. Thank you for your recommendation and let me welcome you to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

I am positive that Willie Ortega will be extremely happy to read your review. Since "Listen to the customer and get them what THEY want" is what we always tell our salespeople, Willie asking the "right questions" and finding you the "ideal vehicle" means he cares to make sure you were happy with your decision. It really makes a difference to our customers who often compare the experience to other dealerships they visit. I am very proud of Willie and the rest of my sales team, and Very Proud to have you as our customer. Your recommendation means a lot. Enjoy years of safe and fun driving in your Mazda and we welcome you to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you so much for sharing your buying experience at Sport Mazda. With Aida as your salesperson I know she did everything she could to make you as comfortable as possible and to make sure you were happy with the outcome. Along with Ray and Andy, two wonderful members of our Sales and Finance Teams, I know you received the best we could provide. I am so proud to have you as our customer and wish you years of safe and happy motoring. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Although I am yet to understand Deal Gone South, I hope it was like many of our customers who are coming from all over, including south Florida, for great deals and service. Being a digital dealership, one of the things that was key to us being successful was insuring that we provided special service to those who came to us from out of our area. We tried so hard to make sure all our sales staff understood exactly what was required to service long distance customers via phone, text or email. That means when you get here there are No Surprises. Mark Cappetta, one of our veteran sales pros is very good at making sure of that. I am so glad that he made sure your visit was fast and smooth and with no surprises. Thank you for his review and I know he appreciates your kind words. We both are happy to have you as a customer and a member of the Sport Mazda family. Wish you years of safe and fun driving in your new Mazda. Jay Mealey, GM/Owner

deal gone south responded

I don't know what deal gone south came from but I definitely didn't mean it, I think there wasn't enough space and it auto generated that. Sorry for the confusion you guys were great. Rob

Sport Mazda responded

Leasing is an excellent option under the right conditions and provides a world of benefits. Our staff knows all about the differences between buying and leasing and will always be happy to help you make the right decision. I am so happy that you shopped until you found us and that Todd Williams and our finance staff were able to even provide a better lease deal than you had found at other dealerships. I apologize for the one day delayed delivery but I am so glad that we had the right car, in the right color, at the right price so that your daughter received the Mazda CX-5 she wanted. The award-winning CX5 will be perfect for her with all the entertainment, and high tech safety features. It is a beautiful car that I know she will enjoy driving. Thank you for coming to Sport Mazda and we welcome you our family. Wish you many years of safe and happy driving. Jay Mealey, GM/Owner