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Sport Mazda - Service Center

Orlando, FL

4.7
2,678 Reviews

2,678 Reviews of Sport Mazda - Service Center

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June 08, 2019

Excellent service Excelente servicio, empleados muy atentos. Impecable el lugar. Muy satisfecha con el servicio que ofrecen. Siempre he llevado mi carro a este lugar po More

by Susana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Brittany Schultz
Jun 27, 2019 -

Sport Mazda responded

Susana, Thank you for the kind comments in your review. I am so happy that you found the service, staff and facilities to your liking. We try very hard to make sure our customers and their cars are well cared for at Sport Mazda. Our main goal is always to make sure you and your car are maintained so as to make sure you and your passengers are always safe. Thank you for being our valued customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

June 05, 2019

I love coming to get my vehicle serviced! Excellent service staff, love feeling like at home. Service advisors make me feel like I don't have to be afraid of anything when i come to have my v More

by Kawaiiboricua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayeline Sosa Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz, Noel Ruiz, Nick Radoslavov, Angelo Nieves, Jorell Figueroa, Genesis Villegas, Brittany Schultz, Mike Shaw
Jun 27, 2019 -

Sport Mazda responded

I am so happy that you feel at home here at Sport Mazda and that the staff make sure you are respected and receive the trusted service that you deserve. We thank you so much for letting others know how you feel and for writing this kind review. You will always be a valued customer here at Sport Mazda. Thank you again, JAY MEALEY, OWNER

June 03, 2019

WORST CUSTOMER SERVICE Today I brought in my 2016 MAZDA 6 because the RPM meter (revs) is increasing to 2,000 when I have my car in parked. I also brought it in due to the f More

by Elysha
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Apparently the “manager” didn’t get his name
June 02, 2019

Entire Service Team is Filled With Rockstars Worked with Nick and Ellie. Great service, great environment, lots of transparency. I felt that the service was fast, but that my vehicle was given th More

by Sajay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Nick Radoslavov
Jun 27, 2019 -

Sport Mazda responded

Sajay, Thank you so much for your review and for letting others know how you feel about the service you receive at the Sport Mazda Service Center. I am grateful to my staff, especially Nick and Ellie, Service Advisors, for making sure that you and your car are well cared for each time you visit. It is always nice to hear from our valued customers. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

June 02, 2019

Great service Stephen went above and beyond to help me with my car and get me out of there quickly with my toddler. So happy with our visit More

by Joslyn sorensen
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

Sport Mazda responded

Joselyn, Thank you for the nice review. It was great to hear that Stephen was able to make your day just a little bit better. I am so proud of my staff. They are wonderful people as well as service professionals. I especially like it when they do those little things for our valuable customers that let them know we care about them. Thank you for being our great customer and you and your toddler will always be welcome at Sport Mazda. JAY MEALEY, OWNER

May 30, 2019

Very detailed Nick is very good at making me comfortable with needed service or upcoming items that could become an issue. I trust his straight forward insight abou More

by Msites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
May 31, 2019 -

Sport Mazda responded

Msites, One of the most important things we provide here at the Sport Mazda Service Center is caring professionals. Nick Radoslavov is a fantastic Service Advisor and one of those people who make sure their customers have all the information they need to make the best service decisions for their cars. The trust you have placed in him is understood and I am sure he appreciates it more than you know. Thank you for being our loyal service customer and you are very important to us. Thank you for the very kind testimonial. JAY MEALEY, OWNER

May 25, 2019

Highly Recommend! I love this dealership’s loyalty, professionalism, guidance and skills! Thank you Brittany and Rebecca Wine with fitting me in and servicing my vehi More

by Cris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
May 26, 2019 -

Sport Mazda responded

It was certainly our pleasure to make sure your visit to the Sport Mazda Service Center was enjoyable. Thank you for the opportunity to provide you the service that you deserved as a valued customer. The kind words for my dealership and the wonderful staff that assisted you is deeply appreciated. On behalf of each and every member of our staff, I want to tell you that you will always be welcome at Sport Mazda and we look forward to assisting you often in the future. JAY MEALEY, OWNER

May 24, 2019

Exceded my expectations!!! The service Brittany gave me was amazing!! She greeted us at the door with a smile and everything was explained with details! We where impressed by th More

by Carolanicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
May 26, 2019 -

Sport Mazda responded

Carola, Welcome to the Sport Mazda Family and I am so glad to hear about your first visit to our Sport Mazda Service Center. I am so happy that Brittany made sure you received the great service you deserved and that the visit exceeded your expectations. It is our pleasure to have you as our valued customer and we look forward to insuring you and your Mazda received the best possible care each and every time you visit. I know Brittany will certainly appreciate the kind words in your testimonial and make you welcome at your next appointment. Thank you for becoming a loyal Sport Mazda Service Center customer. JAY MEALEY, OWNER

May 23, 2019

Great Service Ellie, and Justin did a great job servicing my car. I had several issues that were happening all at the same time. They were very quick to let me kno More

by lorraine.ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Ellie Diaz
May 28, 2019 -

Sport Mazda responded

Lorraine, We are grateful to have wonderful customers like yourself and greatly appreciate the kind comments in your review. Caring for you and your car is our specialty and I know that Ellie Diaz, your Service Advisor, did just that. I am so happy that you were not inconvenienced by the need for a shipment of parts. It is one of the main reasons that we keep a large inventory of loaner cars. Thank you for everything you had to say about Ellie, I know she will appreciate your kind words. Thank you so much for being a loyal Sport Mazda Service Center customer. JAY MEALEY, OWNER

May 21, 2019

Great Service I went in for a recalled item, staff were great, facilities were nice, got me in and out in a good time event though they were busy More

by Sjt1409
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
May 31, 2019 -

Sport Mazda responded

Some dealers look at recalls as a thing that should not be given much attention. At Sport Mazda, we think recalls, as unwanted as they are by dealer and customer, are an opportunity for us to show you how much we stand behind our Mazdas. I am very happy that Angelo did everything he could to make your visit as enjoyable as possible while making sure your car received the service it needed. It sounds like your inconvenience was minimized by his actions and he had you back on the road quickly. Thank you for letting others know about your experience. JAY MEALEY, OWNER

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