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Sport Mazda - Service Center

Orlando, FL

4.8
2,690 Reviews

2,690 Reviews of Sport Mazda - Service Center

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May 23, 2019

Great Service Ellie, and Justin did a great job servicing my car. I had several issues that were happening all at the same time. They were very quick to let me kno More

by lorraine.ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Ellie Diaz
May 28, 2019 -

Sport Mazda responded

Lorraine, We are grateful to have wonderful customers like yourself and greatly appreciate the kind comments in your review. Caring for you and your car is our specialty and I know that Ellie Diaz, your Service Advisor, did just that. I am so happy that you were not inconvenienced by the need for a shipment of parts. It is one of the main reasons that we keep a large inventory of loaner cars. Thank you for everything you had to say about Ellie, I know she will appreciate your kind words. Thank you so much for being a loyal Sport Mazda Service Center customer. JAY MEALEY, OWNER

May 21, 2019

Great Service I went in for a recalled item, staff were great, facilities were nice, got me in and out in a good time event though they were busy More

by Sjt1409
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
May 31, 2019 -

Sport Mazda responded

Some dealers look at recalls as a thing that should not be given much attention. At Sport Mazda, we think recalls, as unwanted as they are by dealer and customer, are an opportunity for us to show you how much we stand behind our Mazdas. I am very happy that Angelo did everything he could to make your visit as enjoyable as possible while making sure your car received the service it needed. It sounds like your inconvenience was minimized by his actions and he had you back on the road quickly. Thank you for letting others know about your experience. JAY MEALEY, OWNER

May 21, 2019

Great Customer Service Our car started showing signs of struggle as we were driving the family down to Sea World, we found Sport Mazda on the way and asked for help, afraid More

by GCausse
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Brittany Schultz
May 31, 2019 -

Sport Mazda responded

GCausse, It was our pleasure to help a Mazda owner in a real time of need. Coming from a large family, I know that family vacations are a very special time that children seem to remember forever. I am grateful that you chose Sport Mazda and that our great staff, especially Nick and Brittany, were able to assist you by providing another car to continue your vacation, while making sure that your car was repaired and ready for your return home. I want to thank you for taking your valuable time to let others know about your experience at Sport Mazda. I thank you for the opportunity to make a Mazda owner's vacation family time a little bit more special. Thank you again, JAY MEALEY, OWNER

May 18, 2019

Above and beyond Really quick, really smooth. I thought I was going to be waiting for about 3-4 hours while they worked on my car, which would have been fine, but then More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
Jun 01, 2019 -

Sport Mazda responded

Andre, Thank you for the kind review and for letting others know about your visit to the Sport Mazda Service Center. Brittany, like our other fine Service Advisors, do everything they can to make sure you and your car are well cared for. Making sure our customers are satisfied and have an enjoyable visit is what has given us such a great reputation. It is great reviews, like yours, that mean so much to our staff and future customers alike. Proud to have you as our valued service customer. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

May 16, 2019

Great customer Service I always receive the best customer service. Reasonable price and fast friendly service. I’ll definitely recommend them. I use to own Honda and never More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 02, 2019 -

Sport Mazda responded

It is always a great thing to trust your service provider and to know they really care about you and your car. I think that our customers appreciate that about the Sport Mazda Service Center and I cannot thank you enough for letting others know how you feel. Thank you so much for being our valued service customer and be sure that you are always welcome here at Sport Mazda. Your recommendation for Sport Mazda is greatly appreciated. We are proud to hear that you "not only love my Mazda but also the service." Thank you. JAY MEALEY, OWNER

May 16, 2019

Exceeded my expectations Angelo was very friendly, patient, and knowledgeable. I felt comfortable and confident in the service he has provided. The time it took for the servic More

by Smilealot88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Jun 02, 2019 -

Sport Mazda responded

Smilealot88, Thank you for the kind comments for my Sport Mazda Service Center. I am grateful to Angelo Nieves, a very friendly and caring Service Advisor, for making sure that your expectations were exceeded during your recent service visit. It was very kind of you to let others know about Angelo, and all of the amenities that have been provided to make your visit enjoyable and comfortable. I promise you that our prices are constantly evaluated against industry rates in our area and adjusted when needed, either up or down. One of the things we do quite often, especially for our Sport Mazda Family, is to offer a large number of specials and coupons for various services. I am sure that you might want to ask Angelo before your next visit. Thank you again for trusting Sport Mazda to care for you and your vehicle in our Service Center. We look forward to providing you our best service each and every time you visit, throughout your ownership experience. Thank you, JAY MEALEY, OWNER

May 14, 2019

Detailed, Courteous and Attentive Stephen listened to my issues, research issues and provide a detailed explanation of the issues back to me. He then proceeded to provide how it will More

by ServiceMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie, Ellie Diaz, Nick Radoslavov
Jun 03, 2019 -

Sport Mazda responded

Serviceman, Thank you for being our service customer and for writing this kind review letting others know how Stephen treated you during your recent visit. Listening to our customers is our strong point and Stephen and the other wonderful Service Advisors here at Sport Mazda are very good at making sure that all your issues and concerns are understood and addressed to your satisfaction. The results are that like you, they leave happy with their service and satisfied with the treatment they received. Thank you for everything. You will always be welcome at the Sport Mazda Service Center. JAY MEALEY, OWNER

May 12, 2019

Great Service Great service! Ellie answered all my questions. She made one of my least favorite activities tolerable. Also, the waiting area is nice. I'll go back a More

by Bethy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 03, 2019 -

Sport Mazda responded

Bethy, I am so glad to know that Ellie Diaz helped to make one of your least favorite activities tolerable. I can only assume that is to have your car serviced. I am glad to hear that she made sure all of your questions and concerns were addressed and also want to thank you for the very nice comments about the service waiting area. It was designed to provide the comfort, entertainment and refreshments to make your visit more enjoyable and let you know how much we appreciate your business. Thank you again and we look forward to your next visit. JAY MEALEY, OWNER

May 09, 2019

Great service and friendship.Nick do an excellent job also sent me a video of my car job.good price for a dealer. Can complain More

by Melvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 03, 2019 -

Sport Mazda responded

Melvin, Thank you for letting others know about the service you received from Nick Radoslavov, Service Advisor on your recent service visit to the Sport Mazda Service Center. I am grateful to know that he provided a great experience for you and made sure you and your car were both well cared for. Thank you again for being our valued customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

May 08, 2019

Caring quick and efficient I have the rating that i did because as a customer i felt like the team took their time to listen and understand what i was asking about and they prof More

by Dsantana15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 03, 2019 -

Sport Mazda responded

DSantana, Communications is so important to a successful service visit and I am proud of my Service Advisors for the great job they do making sure that customers receive the information they need to make sure their cars get the best maintenance possible. Whether in service or in sales, our people know that answering every question and addressing every concern is the very least they should do for their customers. I am grateful to Ellie Diaz, a wonderful person and Service Advisor, for the way she treated you with the respect that you deserved. Of course, Ellie is one of the nicest people you would ever want to meet and is a real asset to the customers of the Sport Mazda Service Center. Thank you so much for the many kind comments for Ellie and for letting others know about your recent experience at the Sport Mazda Service Center. It is wonderful customers like yourself that have given this dealership a great reputation for customer-friendly service. You are a valued customer. JAY MEALEY, OWNER

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