Sport Mazda - Service Center

Sport Mazda responded

It is our pleasure to serve a fellow Mazda owner from our neighbor to the north. I can certainly understand how it felt to have a problem that arises in the middle of a wonderful vacation. The Sport Mazda staff and myself are all happy that the problem could be easily rectified and you the vacation could go on as planned. Thank you for letting others know about your experience at my dealership and I am very happy to know that your return trip to Ottawa was safe and peaceful. Thank you again for being our valued Mazda customer and best wishes from Orlando. JAY MEALEY, OWNER

Sport Mazda responded

Samir, On behalf of Nick Radoslavov and the rest of the Sport Mazda Service Center team, let me thank you so much for letting other hear from our loyal service customer. I appreciate very much the kind comments you have for the service we provide and so happy that you have been a satisfied customer. You are always welcome at Sport Mazda and I know that Nick and the service team will always be ready to make sure you and your car receive their best service. Thank you again. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for being our loyal Mazda Owner and valued customer. We all appreciate the very kind comments about your recent First Service at the Sport Mazda Service Center. I am happy to read that it was an enjoyable one and the service provided by Ellie Diaz and the rest of her team was fast and friendly. You are right, you and your car will always be in the right hands when you visit Sport Mazda for your service. Once again, Thank you so much for your great review. JAY MEALEY, OWNER

Sport Mazda responded

Nana, thank you for your kind review. I was sorry to hear about the situation and was assured it would be taking care of quickly. Thank you for being a patient customer. We try our very best to make sure you receive the service you expect, every visit. JAY MEALEY, OWNER

Nana responded

Mr mealey I make this review no because of the service schedule but the issue cannot be found on the car after more the 2 hrs in the shop and still making the noise I am very disappointed

Sport Mazda responded

Marie and Mark, Thank you for the review. It is our pleasure to be of service and I am sure that Nick and Angelo were happy to see you even if you were early. A couple of years back we started trying to build extra capabilities into our service area that would help us to insure that every customer could received the same great service whatever the workload. Great Service Advisors like Nick and Angelo are masters at working with our technicians to make sure of that. I am also very happy to know that they made sure you had all the information about your service to make sure that there was no unexpected issues. I really do believe that our efforts to inform our customers has been so welcome and we will continue to make sure to do so for every visit. Thank you again for the nice review and we are so happy to have you as a valued Sport Mazda Service Center customer. JAY MEALEY, OWNER

Sport Mazda responded

Cabreralvaro, Thank you for your kind review and for being a valued customer of Sport Mazda. A large number of the Sport Mazda staff is Spanish-speaking and I am sure that if you let us know either when you make your next appointment or upon your arrival at the deaerslhip, we will be happy to arrange that for you. I promise you that we value every single customer and our facilities and processes have all been designed to make sure you are comfortable and enjoy your visits to Sport Mazda. Thank you for being our customer and for your 5 star review. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for your kind review. I am sure both Ellie Diaz and Stephen Mendez will appreciate your wonderful comments, just as I have. We are all very happy that you chose the Sport Mazda Service Center for your car care. Ellie and Stephen, like our other great Service Advisors, are always on the watch to insure that customers can avail themselves of every available opportunity to save money on their service are to receive available services. It was our pleasure to make sure you received that extra care and that you had an enjoyable and successful visit. Thank you so much for letting others know about your visit. JAY MEALEY, OWNER

Sport Mazda responded

TMain, Thank you so much for your review. While every customer does not receive his service car back within 20 minutes, it is not because we didn't try. I am proud of the great group of Service Advisors and Technicians that make sure our customers receive the best service for them and their cars. Nick Radoslavov is one fine Service Advisor and I know that he appreciates your kind words for him and Sport Mazda, just as I do. Thank you for being a great service customer. JAY MEALEY, OWNER

Sport Mazda responded

Angel, Thank you for the great review. It makes me very happy to know that Nick Radoslavov made your recent visit to the Sport Mazda Service Center a great visit. He, like all of my wonderful Service Advisors, are so important to making your visit enjoyable and successful. They are the vital link between you and our great group of certified technicians, and make sure that you and your car receive the best service possible. Thank you so much for your kind comments and for being our great customer. Sport Mazda is proud to have you. JAY MEALEY, OWNER

Sport Mazda responded

So glad that our technicians found the problem you were experiencing and repaired it. I appreciate you letting others know about your recent visit to the Sport Mazda Service Center and on behalf of the entire Service Staff want to thank you for being such a great customer. I am hoping that we have the opportunity to see you again whenever you need service for your car. Thank you. JAY MEALEY, OWNER