Sport Mazda - Service Center

Sport Mazda responded

It is not only our responsibility to make sure your car is well maintained in our care, but it is our duty to make sure you have all the information you need to continue to plan future service. Service Advisors, like Angelo Nieves, can always be depended on to work with you to find the best solutions that meet your situation and financial needs. It is our honor to have you as our customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Heinz, Your testimonial is greatly appreciated by Stephen Mendez and the rest of the great team at my Sport Mazda Service Center. I am so glad to hear that they made sure your warranty issue was taking care of so quickly. They are, as you said, a great group of professionals and work hard to make sure our customers and their cars receive our best service at every visit. Thank you so much for being our valued service customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Guzman, I know that Angelo Nieves will really appreciate your testimonial. He is a wonderful person and a great Service Advisor and, like you, his customers are very happy with the consistent great service he provides. Sport Mazda is grateful to have Angelo, and we very much appreciate you being our valued customer. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much. I am grateful to hear that our service team made such a great impression on you, with the service they provided. I really appreciate the kind comments and that you took your valuable time to let others know of your experience. I am so glad to hear that you will be buying your next vehicle from Sport Mazda. We look forward to that time and want you to know that you will always be a welcome and valued customer at my dealership. JAY MEALEY, OWNER

Sport Mazda responded

I really enjoy hearing from our loyal service customers. Joseph, I really appreciate you taking your valuable time to let others know about what keeps you coming back to the Sport Mazda Service Center. Of course, Ellie Diaz, a fantastic Service Advisor, is a great reason to return. She is one of the nicest people you ever want to meet and with a smile, lets you know that she really does care about you and your car by providing the best service each time you visit. I know she will appreciate your kind words. Thank you for mentioning the video text from your service technician. It is a new benefit for our customers and so important in making sure you have all of the information, direct from the technician, to help plan the future maintenance of your car. Thank you for being our loyal customer. You are always welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Red, Thank you for the nice comments about Ellie Diaz and your recent experience at our Sport Mazda Service Center. She is the nicest and friendliest Service Advisor you could every meet, and she does everything she can to make sure that you have enjoyable and successful visit. It is very kind of you to take your valuable time to write this review. It is our customers with reviews like yours that insure we will continue to do our best to make each and every customer visit and great experience. Thank you for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for the nice service review for Nick Radoslavov. I hope that you brought the car wash issue to his attention. I will be visiting shortly with the Service Manager and this issue will be addressed. I cannot have what is a planned benefit for our customers to cause them a problem instead. I would like to personally apologize on behalf of my dealership for any inconvenience this caused. I will promise you now that I never want the same thing to happen to another customer of Sport Mazda. I thank you so much for your patience and understanding and the kindness you showed Nick by the rating you gave his service. You are a valued customer and please feel free to let me know of any recommendations you have that would make your service visits better. Contact me at jaymealey@gmail.com. JAY MEALEY, OWNER

Sport Mazda responded

On behalf of Nick, Jorell, Ashley and a special technician, I want to thank you for choosing Sport Mazda and for being so kind as to share your experience with others. the many kind comments you had for each of these friendly and caring professionals means a great deal to us all. You will certainly always be welcome at Sport Mazda and we are very proud to have you as our customer. Jorell and Ashley will be here to assist you whenever you feel the time is write for your next car. I am a Mazda dealer of course, but assure you that the 2019 Mazda CX-5 is an SUV you would enjoy and be happy to own. Once again, we all thank you for being a member of the Sport Mazda Family and look forward to your next visit. JAY MEALEY, OWNER

Sport Mazda responded

I thank you for your kind review and for being our valued customer. Your review really points out why we can this our Sport Mazda Family. The teamwork is essential to make sure customers like yourself, do not experience any inconvenience during their service visit. It is a great team of Service Advisors, like Angelo and Nick, and they do work so closely with a great team of technicians to insure you and your car receive our best service. I am so happy that you had an enjoyable visit and you left our dealership satisfied with the service provided. Thanks again for letting others know of your experience. Our reputation comes from great customers, like yourself, and it is much appreciated. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for letting others know about the new technician video text feature we now have our customers at the Sport Mazda Service Center. Nothing is better than hearing about your car direct from the certified technician who inspected and repaired it. It is proven to be an invaluable service for our customers in their working with our service advisors to plan their future service visits. Thank you very much for the kind comments about our staff and facilities. We work very hard to insure that your trust in us to maintain your vehicle is not misplaced. Your review is very much appreciated and we are happy you are a valued customer. JAY MEALEY, OWNER