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Sport Mazda - Service Center

Orlando, FL

4.8
2,689 Reviews

2,689 Reviews of Sport Mazda - Service Center

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February 15, 2019

Mal servicio de la primera La lleve luego de un día de compra por que la guagua tira para el lado y se siente inestable no la arreglaron como me dijeron solo hicieron una prueba More

by Joperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ellie Diaz
February 13, 2019

Great Dealership Service Helpful right from the start. I absolutely love the video text message showing my car being serviced. The waiting area is a little sterile, but offers More

by Cargo23
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath, Angelo Nieves
Feb 16, 2019 -

Sport Mazda responded

Cargo, I am so happy to read what you think about the new "Video Text Message" that we are sending out from the Sport Mazda Service Center to our customers. Nothing is better than hearing direction from the technician that is working on your car. Now, along with the communications between the customer and the Service Advisor, our customers have the added benefit of receiving information from the entire Service Team. I read every testimonial from our customers and am always looking to make sure the services we are providing our valued customers is what they want. This new service has received rave comments. Thank you also for mentioning the other amenities we provide to our service customers to make their visits more enjoyable. I must tell you that I will always be grateful for this review, and for "This is by far the best dealership in the Central Florida region." Thank you aging for being our loyal customer. You are deeply appreciated. JAY MEALEY, OWNER

February 12, 2019

Quick, easy, and pleasant! This dealership is well looked after. Everyone is pleasant and happy to be of assistance. Love that there are food and beverage amenities while waitin More

by Cduffy520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Feb 15, 2019 -

Sport Mazda responded

CDuffy, I am proud of the dealership we have built because customers like yourself deserve to have a great atmosphere to enjoy car buying and car servicing. It is our pleasure to know that you approved of the facilities and the pleasant staff that served you. Thank you for the nice comments for Natalie Deonath. She is a fantastic Service Advisor that works very hard to make you happy and keep your car well maintained. She will appreciate your words and be excited to know that she is your choice to help you through the service process on every visit. Thank you for being our valued customer. Sport Mazda welcomes you any time. JAY MEALEY, OWNER

February 11, 2019

Angelo and Nik handled my service experience and was wonderful from start to finish. I highly recommed this Dealership for your all Mazda service needs More

by CelesteandIan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Angelo Nieves
Feb 16, 2019 -

Sport Mazda responded

Thank you for the review. You spoke very kindly about the service that Angelo and Nick provided during your recent visit to my dealership's Service Department. I am grateful that you were able to find the service that you deserved and could appreciate at Sport Mazda. I deeply appreciate your recommending Sport Mazda to others. Thank you for being our valuable customer. JAY MEALEY, OWNER

February 10, 2019

satisfied attentative&patience,approachable, make aarecommendationd,good preventative maintenance experience, friendly,very nice , good explanation of issues w More

by Ron K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz, Nick Radoslavov, Angelo Nieves
Feb 16, 2019 -

Sport Mazda responded

RON, I understand the content and very much appreciate all the kind words for Ellie, Stephen, Angelo and Nick, Service Advisors at my Sport Mazda Service Center. I am grateful that you wrote this review so that others would know how you felt about us. You are a valued customer and we look forward to your return for your next service. Thank you so much. JAY MEALEY, OWNER

February 10, 2019

Amazing! Best service ever! Professional staff! Amazing dealership !the quality of work is priceless! I love my car and I love coming to Mazda dealership! More

by Sanae Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Deonath
Feb 16, 2019 -

Sport Mazda responded

Sanae, I can promise you that you will always be welcome at Sport Mazda. Your wonderful review made sure that others understand why you are returning to Sport Mazda for your service. I am so happy that you love your Mazda and we want you to know that we will be your partner in making sure it is always well maintained. I assure you that we love having you as our customer. I want to make sure you know that you are always welcome as a loyal member of our Sport Mazda Family. JAY MEALEY, OWNER

February 10, 2019

Great service as usual. Nick was very helpful with providing his service. He gave me full information regarding what i needed for my car. Will definitely come back More

by Kjv791993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Feb 16, 2019 -

Sport Mazda responded

Glad to hear that you're a loyal customer and well acquainted with Nick and the helpful service he always provide. I really appreciate you letting others know about your experiences at the Sport Mazda Service Center. Nick and I are very happy that you will return to Sport Mazda and we look forward to insuring you are provided the best service possible, every visit. You are a very valued customer. JAY MEALEY, OWNER

February 09, 2019

Great service overall Friendly staff and they are very good about keeping you updated while you wait. Plus, I waited less than what I originally anticipated for my car to b More

by Mari M 1148
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Feb 16, 2019 -

Sport Mazda responded

Mari, It was our pleasure to provide you the Great Service you deserve at the Sport Mazda Service Center. Natalie and the other Service Advisors here do a fantastic job of keeping their customers updated throughout the visit. And, their constant monitoring of the repair process can even mean that your wait a lot less then you originally anticipated. I know that Natalie Deonath is happy to read your review and will try to make it even better for you next visit. Thank you for being our loyal and valued customer. JAY MEALEY, OWNER

February 09, 2019

Very friendly and professional Easy to make an appointment, checked up to remind me. Great experience. Natalie was easy to work with , and made for a great experience. Very satisfie More

by Bob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Natalie Deonath
Feb 16, 2019 -

Sport Mazda responded

Bob, We are trying every day to make it better for our valued customers at the Sport Mazda Service Center. I appreciate your kind comments on the easy appointment system and our pre-appointment reminders. I am also happy to hear that Natalie Deonath provided you with a great service experience. Great to hear you were very satisfied with your service visit. I am grateful for all our great and valued customers, and I am certainly happy to have you in that group. JAY MEALEY, OWNER

February 09, 2019

Great service!! I came in for an oil change and maintence, but I had somehow accidentally cancelled my appointment through the online system. Nathalie was fantastic, More

by Ssullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath, Angelo Nieves
Feb 16, 2019 -

Sport Mazda responded

It was very kind of you to let others know about your recent experience at my Sport Mazda Service Center. I am grateful to hear how Natalie made sure that she was able to get you into service quickly. I am very happy that we have greatly improved the capacity in service over the old location and have more equipment and staff to make sure everyone is taken care of to the best of our abilities. We value every customer and I am sure that is the way you felt when Angelo Nieves helped you with your dead key battery issue. You are a very important part of our family and we will always be sure to let you know it. I thank you so much for your kind words and for letting others know why you have become our loyal customer. JAY MEALEY, OWNER

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