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Sport Mazda - Service Center

Orlando, FL

4.8
2,687 Reviews

2,687 Reviews of Sport Mazda - Service Center

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November 26, 2018

Oil change I brought my cx5 from there, this is my second visit to service center and both time I was help by Angelo he us very professional and knowledgeable. More

by Tmarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Dec 04, 2018 -

Sport Mazda responded

Thank you for being our loyal customer. It is always nice to know how our new owners feel when they visit the Sport Mazda Service Center. I like to believe that anywhere you go in the dealership you will find the same great staff just waiting to make sure you receive their best service, with a smile. Your return for a second visit tells me that Angelo made a good impression on you. I have a great group of Service Advisors and I am proud of how much they care for customers and their cars. Thank you again for being our loyal customer. On behalf of the entire Sport Mazda team, I would like to wish you and yours a very Happy Holiday Season. Jay Mealey, Owner

November 26, 2018

Car repairs Nick was very friendly and helpful and took care of everything in a timely manner I was very pleased with his knowledge and kindness will tell all my More

by Bird lady 7
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Dec 03, 2018 -

Sport Mazda responded

Our strongest advertisement is always a happy customer. It is very kind of you to write this review to let others know about the service you received from Nick Radoslavov, your Service Advisor, at the Sport Mazda Service Center. I know that Nick appreciates very much your kind compliments. Recommending him to others was a very thoughtful gesture. We look forward to having you as our loyal customer and on behalf of the entire staff, we wish you a very Happy Holiday Season. Jay Mealey Owner

November 25, 2018

Great Svc as Always Super smooth, easy transaction. Love how they will call the warranty providers for you. Saved the customer a headache. I'm also a fan of your new text More

by Kelliebell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Nick Radoslavov
Dec 03, 2018 -

Sport Mazda responded

Kelliebell, Thank you for your review and for letting others know about your experience at the Sport Mazda Service Center. I want to thank you for pointing out to others that our service team will work with other warranty providers to make your service as smooth as possible. It was also kind of you to remind other customers of our new texting option. We are always trying to provide the best service possible because it is what you should Expect and you Deserve. Proud you are our customer. I wish you and yours a very Happy Holiday Season from the entire Sport Mazda family. Jay Mealey, Owner

November 25, 2018

Nick Service Nick is knowledgeable regarding all aspects of my vehicle and my coverage Nick is also conscientious of my schedule and always goes above and beyond More

by Mommie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Dec 06, 2018 -

Sport Mazda responded

Thank you so much for your review and for being our customer. You are so right about the benefits of having a dedicated Service Advisor for your car. Choosing a Service Advisor that you feel comfortable with is a great start for any new car owner. Your review points on the reason quite well. Always working with the same Service Advisor, means that they know the history of your car and can help you plan the best maintenance plan that fits your needs. Knowing you and your concerns means that you will always have an advisor who you can trust to help you make decisions that are comfortable for you. Nick Radoslavov is an excellent Service Advisor and you could not have made a better choice. Thank you for being our loyal customer and for taking your valuable time to let others know about Nick and the service he provides for you at the Sport Mazda Service Center. I am sure that after he reads your review, your next visit will be even better. On behalf of all the staff at Sport Mazda, I wish you and yoursa very Happy Holiday Season. Jay Mealey, Owner

November 24, 2018

Oil change and brake check Oil change done in a timely manner as stated by Nick. Brakes were also checked. Nick was kind and professional. I would recommenc to friends. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Dec 04, 2018 -

Sport Mazda responded

Nick Radoslavov, your Service Advisor, does not like to disappoint any of his customers. He always goes over and above to make sure you and your car receive the best service. Thank you so much, I know he will appreciate your review and especially that you recommended him to others. I cannot tell you how happy I am to have you as a loyal Sport Mazda customer. On behalf of the entire staff, I want to wish you and yours a very Happy Holiday Season . Jay Mealey, Owner

November 23, 2018

Great Always efficient. Thorough and quality work. Friendly and helpful. I’d recommend and always use official Mazda service centers. Can’t say enough about More

by Dancing Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz
Dec 06, 2018 -

Sport Mazda responded

Dancing Queen, Thank you for being a loyal Mazda customer. I appreciate very much your kind comments about the Sport Mazda Service Center. You make a very good point about Mazda customers always using Mazda service centers. With cars becoming increasingly more loaded with new technologies, it is important that well-trained certified service technicians, well equipped with the latest in maintenance tools and systems, and immediate access to centralized technical Mazda support are on-site to make sure your Mazda is well maintained. In the long run, it is always more economical to have it maintained right throughout the ownership experience. Thank you for the compliments about personnel also. Service Advisors, like Ellie Diaz and Stephen Mendez, know you and your car and become personally responsible for making sure your receive the best service possible. I thank you for your wonderful review and for being our customer. Please enjoy a very Happy Holiday Sesaon. Jay Mealey, Owner

November 22, 2018

Fast, efficient and honest service . This was my first service; I was pleased with completeness of the service and how it was completed in less time than promised. The service adviser More

by econlar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Dec 06, 2018 -

Sport Mazda responded

Thank you for your kind review and I welcome you as a new customer to the Sport Mazda Service Center. Service Advisors like Angelo Nieves make sure that both the customer and the car receive the service they deserve, and should expect. It sounds like Angelo always had your back, and made sure you received your car in less time than expected and found you a discount coupon to boot. You might want to consider asking for Angelo the next time you make an appointment for service. Having a dedicated Service Advisor will make you feel better each time you visit and make sure your ownership experience is worry free. Welcome to our Sport Mazda Service family and we all wish you a Happy Holiday Season. Jay Mealey, Owner

November 22, 2018

Great customer service. Appreciated Ellie's warm approach toward us while we were servicing our vehicle and the suggestions she gave us regarding our vehicle. Thank you very More

by sramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Juan Urdaneta, Jorell Figueroa
Dec 06, 2018 -

Sport Mazda responded

It is our pleasure to always provide you Ellie Diaz and her smiling face to make sure you and your car are receive the best service we can provide. Thank you for being a great customer at the Sport Mazda Service Center and we look forward to your return. Thank you for your kind review. On behalf of all of us at Sport Mazda, please have a wonderfully Happy Holiday Season for you and yours. Jay Mealey, Owner

November 22, 2018

A+ service Great experience and very friendly staff. Work was completed in an acceptable amount of time. Will be back I. The future for all of my service needs More

by sdodd35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Nieves
Dec 06, 2018 -

Sport Mazda responded

A+ Service is what we strive for and I thank you for the great compliments in your review. I am especially happy to tell you how much we appreciate the trust you place in us to provide all your future service needs. I am sure that Stephen Mendez and Angelo Nieves will be especially happy that you had a great experience with us. i am proud to welcome you as a loyal customer of Sport Mazda. On behalf of the entire Sport Mazda family, I want to wish you and yours a very Happy Holiday Season. Jay Mealey, Owner

November 22, 2018

Excellent customer service I went in for my first service and everyone was so friendly. Stephen was very helpful and my car was serviced quickly. I also saw my original sale More

by Hugh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Falcon
Dec 06, 2018 -

Sport Mazda responded

I am so glad that you continued to receive the Family-treatment when you visited Sport Mazda for your service. I am happy to hear that Stephen Mendez made your first visit to the Sport Mazda Service Center an enjoyable one. He is a great Service Advisor and will always help you look out for your car throughout your ownership experience. As a matter of fact, HELPFUL is his middle name. I am so glad that you finally got the tank of gas you were promised. Great salespersons, like Alex Falcon, are always ready to make sure their customers receive with they deserve. He will always be there to assist you when you need him. Both of these guys make me proud of my customer-friendly staff and their dedication to my customers. It really is what makes Sport Mazda different and has made us the Dealerrater National Mazda Dealer of the Year for the last 3 years, and the Florida Mazda Dealer of the Year for the 4 years before that. Always trying to be better for our great customers, like yourself. Thank you for being our customer and writing this review. We all wish you a very Happy Holiday Season, Jay Mealey, Owner.

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