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Sport Mazda - Service Center

Orlando, FL

4.7
2,677 Reviews

2,677 Reviews of Sport Mazda - Service Center

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September 28, 2018

Great experience The customer service was great the lady that took care of me was super friendly and charismatic about helping me service my Vehicle and figure out th More

by Chris Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Oct 07, 2018 -

Sport Mazda responded

Chris, It sounds like you enjoyed your first service experience at the Sport Mazda Service Center. Natalie and I are both very happy with your kind words and appreciate you taking the time to let others know. I believe that my team of Service Advisors are the best around and are all here to make sure you get the best recommendations and options for service decisions you make for YOUR car. I welcome you to our Sport Mazda family and hope to see you whenever you need friendly and professional service. Thank you, Jay Mealey, Owner

September 27, 2018

Great Service; Friendly Smile Excellent service. Nick was right out there to greet me when I arrived, checked me in quickly, and kept me informed. In and out in no time! More

by Florence Zee-Sena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Oct 05, 2018 -

Sport Mazda responded

Florence, You said a lot with the few words in your review. Excellent and friendly service, greeted warmly, quick processing. regular status updates, and rapid service for your car. I thank you very much for telling others of your experience. I know that Nick Radoslavov, your Service Advisor, was happy to hear that you appreciate his efforts on your behalf. I thank you for being our loyal customer and you will always be welcome at the Sport Mazda Service Center. Jay Mealey, Owner

September 26, 2018

Stephen sets high standards for customer service Best experience I've ever had getting service at Sport Mazda. Stephen is super respectful, attentive, and addresses the specific needs I'm concerned a More

by isousaNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Sport Mazda responded

Thank you for your review. I know writing a review about service is difficult. After all, car service is just car service. That is why I made a major effort about six years ago to make Sport Mazda the place where customers could find services that they wanted, and deserved. I am proud of my Sport Mazda Service Center and the great staff that daily provide the service that our customers have come to expect, and enjoy. Service Advisors like Stephen Mendez are the key in making sure that you receive all the information that you need to make the best repair decisions. I am sure that he will be happy to help you each and every time you visit. Just let them know when you make an appointment to assure he will be on duty. Thank you for your recommendation. Jay Mealey, Owner

September 26, 2018

Awesome service! Natalie was helpful &kind, the employees were family oriented and got my factory recalls in and out by the time my daughter got out of school 👍 More

by Jchaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Oct 05, 2018 -

Sport Mazda responded

Recall repairs should always be a priority for our Service Team. It is our desire to get you in and out with the least inconvenience. I am so glad that Natalie made sure you were on your way in time to pickup your daughter. Thank you for your review and for being our valued customer. Jay Mealey, Owner

September 25, 2018

Friendly, helpful, honest service advisors I've had our 2016 CX-9 serviced at Sport Mazda since we purchased it, and have received nothing but top-quality work from friendly service advisors. More

by Hamblyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 26, 2018 -

Sport Mazda responded

Hamblyb, Loyal customers and the story they tell about their experiences at Sport Mazda are always much appreciated. That you have chosen to have your 2016 Mazda CX-9 receive service at our Sport Mazda Service Center is a wonderful complement for the dedicated staff, like Nick Radoslavov your Service Advisor. It is important to us that you receive all the information you need to make choices for your vehicle's maintenance. We believe that every customer deserves our best and it is our obligation to provide it each and every time you visit. So happy you are our loyal customer. Thank you, Jay Mealey, Owner

September 23, 2018

True Customer Service Stephen was so patient and kind to my husband and I. When our daughter was in the NICU, he truly took care of us. We had to have a few services done t More

by ChristineG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Sport Mazda responded

When I read a review like yours, I am very grateful to have not only a great group of young professionals as Service Advisors, but compassionate ones that know when and how to act in these situations. Thank you so much for the kind comments for Stephen Mendez. I send you our best wishes and hope that your daughter is home and well. I am so happy that we were able to provide you a special moment that made the day a little better. Thank you for being our great customer. Jay Mealey, Owner

September 23, 2018

Pure pleasure! As I drove out of the dealership yesterday I thought what a pleasureable experience I had. I wondered if other dealerships are like yours and decided More

by Gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Oct 09, 2018 -

Sport Mazda responded

Gayle, It was so nice to read your review. You made a great point, and I thank you for the comparison with other dealerships. I am very proud of my staff and how well they treat our customers. I am sure that Grace and yourself will always be treated like the valued customers you are at Sport Mazda. It was kind of you to mention how nice Ellie Diaz is to work with. You are so right about her. With that constant smile on her face, she can be a real joy to work with. She is a wonderful Service Advisor and thank you for mentioning how she cares about her customers. Kind of like good friends or family, isn't it? Thank you so much for being our great customer. Jay Mealey, Owner

September 22, 2018

Ellie is wonderful as always! She keeps me organized! Always calling me to remind me of services I need whenever its time so I always appreciate that. She looks after my cars healt More

by Cristian Aviles-Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Natalie Deonath
Oct 12, 2018 -

Sport Mazda responded

Cristian, I am happy to hear that Ellie Diaz, your Service Advisor, is a much appreciated benefit to your being our service customer. I am proud of all of my service team at the Sport Mazda Service Center and believe that all of them, like Ellie, are there just to make your service visit the best it can be. At Sport Mazda, we care for both you and your car. Thank you for your nice comments and for being our valued customer. Jay Mealey, Owner

September 21, 2018

Excellent Customer Service Nick was friendly and efficient, confirmed everything I wanted done, alerted me to potential issues and the mechanics had my car in and out within 2 h More

by SpeedBall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 26, 2018 -

Sport Mazda responded

It is great to hear how Nick and the great team at the Sport Mazda Service Center moved quickly to provide your the service you wanted, while keeping you informed of potential issues. I feel like the providing of coupons was a nice touch and keeping with our reputation of being a customer-friendly dealership. It is kind of you to let others know of the experience you have had at Sport Mazda, both as Mazda buyer and service customer. I appreciate very much you recommending us to others and am exceptionally proud to have you as our loyal customer. Jay Mealey, Owner

September 20, 2018

Excellent Service When I telephones & told her want the problem was with the backup camera, she recommended I bring the car in. They next morning it was working & I cal More

by par1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Sep 20, 2018 -

Sport Mazda responded

Our Service Advisors understand well that a small problem may just be a small problem, or, it may be the beginning of a much more serious problem. Your safety is a responsibility that we take seriously. It is always better to be safe than sorry and I am grateful that Natalie made that recommendation to you. Now that they have isolated the problem and taken the steps necessary to resolve it, We both can rest assured that you and your car will be out on the road safely. Thank you for your review. Thank your for being our valued customer. And thank you on behalf of the staff at Sport Mazda Service Center. Jay Mealey, Owner

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