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Sport Mazda - Service Center

Orlando, FL

4.8
2,693 Reviews

2,693 Reviews of Sport Mazda - Service Center

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October 01, 2018

Excelente Servicio Ellie Díaz es muy amable y servicial, verifica cada detalle y busca la manera de que el cliente se sienta lo más satisfecho posible. Gracias! More

by Jose Luis Calderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Oct 02, 2018 -

Sport Mazda responded

Jose, I am so glad that you have chosen to service your car at the Sport Mazda Service Center. Ellie Diaz is a fantastic Service Advisor and will always make sure that your satisfaction with our service is her primary purpose. Thank you so much for your review and for being our valued customer. Jay Mealey, Owner

October 01, 2018

Great Overall Experience! Nick was very helpful & kept me informed throughout my entire service appointment! I needed a new screen for my entertainment console & Nick quickly h More

by Steppn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Oct 03, 2018 -

Sport Mazda responded

Steppn, Thank you. Nick will be happy to read that he was able to make your recent visit to our Sport Mazda Service Center a great experience. It is always nice to know that our Service Advisors have made sure that valued customers, like yourself, can be assured that their cars receive our best service each and every time. Thank you for being our valued customer. Jay Mealey, Owner

September 30, 2018

Good Work Good service and good people who are experienced in giving you your best option in any situation. I would recommend this dealership to anyone who need More

by ctunafish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Daiz, Ellie Diaz
Oct 04, 2018 -

Sport Mazda responded

Thank you so much for your review and the 5 Stars. I really appreciate so much our customers who take their valuable time to let others know about and to recommend our dealership. Every time Ellie Diaz, Service Advisor, or one of her coworkers in the Sport Mazda Service Center receives a review like this, it just makes them want to do even better for the next customer. I appreciate our valuable customers and proud to have you at Sport Mazda. Jay Mealey, Owner

September 29, 2018

What a great team! Not only is Ellie a great asset to the dealer but everyone else in the Service Department excellent as well. I am very glad to have someone that I can More

by jrpr1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Nick Radoslavov, Natalie Deonath
Oct 04, 2018 -

Sport Mazda responded

I know that Ellie Diaz and the rest of the team at our Sport Mazda Service Center work very hard to deserve the TRUST that our customers place in them. I cannot tell you grateful I am that you have that trust and taken your valuable time to write this review. It means a great deal to my staff and motivates them to perform even better for valuable customers, like yourself. Thank you. Jay Mealey, Owner

September 29, 2018

Service excellence I have been to your dealership on more than one occasion. I have to say I was pleased every time. Promt service, and when I was told I would receive a More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath, Angelo Nieves
Oct 04, 2018 -

Sport Mazda responded

Kia, Thank you for being a loyal Sport Mazda Service Center customer. It was very nice of you to let readers know about your experience. Service Advisors like Natalie Deonath are certainly key to our success and the high quality of service provided to our great customers. I appreciate you taking your valuable time to write with such nice things to say about Natalie and the rest of the Service Team. Proud to have you as our loyal customer. Jay Mealey, Owner

September 29, 2018

Smooth again Like the close location from my work. The professional and customer service I received at Sport MAZDA. I recommend this place to everyone. Come see I More

by Michael Marcho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izzy Camareno
Oct 04, 2018 -

Sport Mazda responded

Michael, I enjoy hearing from our service customers. I customized a Mazda floor plan to make sure that I provided our service customers with a comfortable and convenient facility. I also made sure that the facility had entertainment, WI-FI, working space, refreshments, and even a Service Monitor where they could watch their car being serviced. I am glad you are our customer and thank you so much for recommending the Sport Mazda Service Center. Both Stephen and Izzy will also appreciate the kind words you had for them. Thanks again for being our valued customer. Jay Mealey, Owner

September 28, 2018

Great experience The customer service was great the lady that took care of me was super friendly and charismatic about helping me service my Vehicle and figure out th More

by Chris Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Oct 07, 2018 -

Sport Mazda responded

Chris, It sounds like you enjoyed your first service experience at the Sport Mazda Service Center. Natalie and I are both very happy with your kind words and appreciate you taking the time to let others know. I believe that my team of Service Advisors are the best around and are all here to make sure you get the best recommendations and options for service decisions you make for YOUR car. I welcome you to our Sport Mazda family and hope to see you whenever you need friendly and professional service. Thank you, Jay Mealey, Owner

September 27, 2018

Great Service; Friendly Smile Excellent service. Nick was right out there to greet me when I arrived, checked me in quickly, and kept me informed. In and out in no time! More

by Florence Zee-Sena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Oct 05, 2018 -

Sport Mazda responded

Florence, You said a lot with the few words in your review. Excellent and friendly service, greeted warmly, quick processing. regular status updates, and rapid service for your car. I thank you very much for telling others of your experience. I know that Nick Radoslavov, your Service Advisor, was happy to hear that you appreciate his efforts on your behalf. I thank you for being our loyal customer and you will always be welcome at the Sport Mazda Service Center. Jay Mealey, Owner

September 26, 2018

Awesome service! Natalie was helpful &kind, the employees were family oriented and got my factory recalls in and out by the time my daughter got out of school 👍 More

by Jchaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Oct 05, 2018 -

Sport Mazda responded

Recall repairs should always be a priority for our Service Team. It is our desire to get you in and out with the least inconvenience. I am so glad that Natalie made sure you were on your way in time to pickup your daughter. Thank you for your review and for being our valued customer. Jay Mealey, Owner

September 26, 2018

Stephen sets high standards for customer service Best experience I've ever had getting service at Sport Mazda. Stephen is super respectful, attentive, and addresses the specific needs I'm concerned a More

by isousaNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Sport Mazda responded

Thank you for your review. I know writing a review about service is difficult. After all, car service is just car service. That is why I made a major effort about six years ago to make Sport Mazda the place where customers could find services that they wanted, and deserved. I am proud of my Sport Mazda Service Center and the great staff that daily provide the service that our customers have come to expect, and enjoy. Service Advisors like Stephen Mendez are the key in making sure that you receive all the information that you need to make the best repair decisions. I am sure that he will be happy to help you each and every time you visit. Just let them know when you make an appointment to assure he will be on duty. Thank you for your recommendation. Jay Mealey, Owner

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