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Sport Mazda - Service Center

Orlando, FL

4.7
2,677 Reviews

2,677 Reviews of Sport Mazda - Service Center

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September 19, 2018

Oil change, tire rotation and screen replacement! Natalie always greets me with a smile! She is very attentive and understanding of my vehicle's needs! I always feel very welcomed and appreciated fo More

by 2018mazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Sep 20, 2018 -

Sport Mazda responded

Always with a smile. Thank you for the nice comments for Natalie Deonath, Service Advisor, at my Sport Mazda Service Center. Thank you for being a loyal customer and for letting others know that it is not just a one-time event. She works hard to be consistently attentive to her customers needs and is always friendly and welcomes each and everyone for service. I appreciate you taking your time to let other know. We are proud to have you as our customer. Jay Mealey, Owner

September 18, 2018

Another great experience Had a 25K service done on the wife's Mazda6 and it went like clockwork. Service was timely and price was fair. She had no complaints. More

by galbicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Sep 18, 2018 -

Sport Mazda responded

Thank you. The last two years of change, with new facilities and location, has made a world of difference for our service customers. New and expanded facilities, with the latest in auto services technology, have allowed us to insure that our customers receive timely high quality service at a fair price. We have added Service Advisors, Certified Technicians, and support personnel and insured that all received the latest in training and certifications from Mazda and others. Our new customer lounge with access to TV, live service cams, wireless access, connected desks for laptop users, Premium coffee, snacks, and comfortable sofas and chairs, has made the service waiting much more enjoyable. All of this was done to make sure that you and your wife, along with all our valued customers, have the service experience you should expect, and deserve. Thank you for being our valued customer and on behalf of Ellie Diaz, your Service Advisor, and myself, thank you very much for your kind review. Jay Mealey, Owner

September 16, 2018

It was a great experience with you guys.... thanks You're at the top of the service because whole PM s done with you before there are a good job and I so appreciate your help in this matter.... thanks More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Sport Mazda responded

It is our pleasure to make sure you receive the service you should expect and deserve here at Sport Mazda Service Center. I thank you for your review and am very happy your are our valued customer. I appreciate your business and comments. Jay Mealey, Owner

September 15, 2018

Friendly Folks Natalie and Angelo were great. They explained everything to me regarding the service to my car. Car was finished in a reasonable timeframe. No problem More

by MiMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath, Angelo Nieves
Sep 21, 2018 -

Sport Mazda responded

MiMac, Thank you for your review and for choosing Sport Mazda Service Center. The one great thing about my staff is that they all care about making sure that you are aware of everything about the service on your car. Our belief is that you should know so that you can properly make the best decisions for the care of YOUR CAR. I am glad that Natalie and Angelo did that for you. We all thank you for being our great customer. Jay Mealey, Owner

September 14, 2018

Super service overall this service center is top notch, no issues, they continue to meet expectations :-) Kept informed all the way through the service process More

by Nomoretruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Sep 21, 2018 -

Sport Mazda responded

Nomoretruck, I appreciate very much the great comments on my Sport Mazda Service Center. Glad to hear that with the level of service we continue to meet your expectations. That is especially important because you are one of our loyal customers and have had the opportunity to experience our service on more than one occasion. All the things you say are what we pride ourselves on providing for our very deserving customers. Ellie Diaz and the rest of my great team of Service Advisors work hard to make sure every customer receives their best. Thank you for being our loyal customer. Jay Mealey, Owner

September 13, 2018

Amazing Nick always goes above and beyond to make sure i am taken care of everytime i come to there location for service. I would recommend any of my friends More

by NickAthens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 21, 2018 -

Sport Mazda responded

Mr. Athens, It was our pleasure to have you, a loyal customer, write about your recent experience at the Sport Mazda Service Center. It is great when we receive the first review from a new customer. When we receive one from a loyal customer like yourself, it lets others know that the type of service you experienced is a consistent happening at Sport Mazda. I thank you so much and I know Nick Radoslavov, your Service Advisor, will be really happy to read it. It is much appreciated that you would recommend Sport Mazda and Nick to your friends and family. They, and you, will always be welcome here. Jay Mealey, Owner

September 12, 2018

Costumer service Nick Radoslavov was very professional and helpful I did not have an appointment and nick said that was not a problem he will take care me. Thank you N More

by 11poteto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 21, 2018 -

Sport Mazda responded

Sometimes it is critical that a new problem with your car is treated immediately. Our Service Advisors, like Nick Radoslavov, are always quick to make sure those type of situations are addressed. Thank you for letting others know about your experience at the Sport Mazda Service Center. We do care. Jay Mealey, Owner

September 12, 2018

Excellent service. Friendly service staff, always on top of all our vehicle needs, always willing to help on finding the best solution to any situation. Excellent serv More

by Jose Alberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz, Nick Radoslavov
Oct 12, 2018 -

Sport Mazda responded

Jose, I appreciate very much the many kind comments you had to say about Ellie, Stephen, Nick, the fine Service Advisors that assisted during your recent visit to the Sport Mazda Service Center. The "excellent service" they provide is no more than the service that you, and every customer, deserves each time they visit Sport Mazda. I thank you again for writing this review and for being our loyal and valued customer. Jay Mealey, Owner

September 12, 2018

Great environment Frendly people and awesome showroom it absolutely the most clean wait room i see it. The service and sales always care for the all service be on time More

by Jose1516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz
Oct 12, 2018 -

Sport Mazda responded

Jose 1516, Thank you for the kind comments on our staff and facilities. Both have been improved and updated to make sure that you receive the best possible atmosphere and service at the Sport Mazda Service Center. We are proud of the many features that make our service waiting area one of the nicest and most comfortable anywhere. I always appreciate hearing from our loyal customers and welcome any recommendations you may have to make it even better. Write Jaymealey@gmail.com. Thank you again, Jay Mealey, Owner

September 11, 2018

Easy dealer Exelent fast service, I really happy with the Atencion and the time takes to do my sevice, easy appointment web side , easy service , easy dealer More

by Pedrogarcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Sport Mazda responded

I am very happy to hear that you had a great experience at my Sport Mazda Service Center. Everything has been designed to make our customers comfortable and our service second to none. Now that is my opinion of course, but I like to think that our many loyal service customers feel the same way. I thank you very much for your review and for the nice comments. I hope that you will receive the same quality service each time you visit. Thank you for being our great customer. Jay Mealey, Owner

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