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Sport Mazda - Service Center

Orlando, FL

4.7
2,677 Reviews

2,677 Reviews of Sport Mazda - Service Center

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September 11, 2018

Great service, great workers Stephen Mendez did everything to help me with the situation I was going through that man deserves a raise he went above and beyond and I truest apprec More

by Mimi0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Sport Mazda responded

Mimi, I am sure that if you are looking for a Service Advisor to find a solution for your car problem, Stephen Mendez would be a good choice. At Sport Mazda, my Service Advisors are the best in the business and dedicated to making sure that you and your care are cared for at the Sport Mazda Service Center. Thank you for the great comments for Stephen, and I am so proud to have you as a valued service customer. Thank you, Jay Mealey, Owner

September 10, 2018

Excellent service and Great customer care Keep up with the excellent customer care and Mechanical work. Very important not just for the customer , but mostly for the customer loyalty to Mazda More

by Edwin Blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Oct 12, 2018 -

Sport Mazda responded

Edwin, Thank you for the kind words and I assure you that we will take those words to heart. Our Technicians are constantly training for the new components that will be in Mazda cars and SUVs. Our Service Advisors need to keep up with service updates and the information available from all their compatriots at dealerships throughout the USA. It never stops, and neither will we, until we can make sure that every customer receives the best service possible from Sport Mazda. Thank you again for you review and for being our customer. Jay Mealey, Owner

September 10, 2018

Excellent Service Team! Angelo and the other Service team helped me feel like I made the right choice in maintaining my vehicle. Not only was this reassuring, but they are a More

by Miriam Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny Larson, Daniel Parker, Josh Snell, Ellie Diaz, Damarys Cruz, Nick Radoslavov, Natalie Deonath, Angelo Nieves, Jorell Figueroa
Oct 12, 2018 -

Sport Mazda responded

Miriam, It was a pleasure reading your review and I appreciate very much the kind comments for my staff and the treatment you experience everytime you visit my dealership. I thank you very much for having the Trust in my Sport Mazda Service Center to want to do all your service here. We appreciate you very much for being our loyal customer. I am sure that Angelo will especially enjoy the nice things you had to say about him and how well he provided your service. I am sure if you ask for him when you make an appointment, you could make sure Angelo was here. Thank you for being our customer and we will be happy to have you visit any time your car is in need of service. Jay Mealey, Owner

September 09, 2018

Personable and professional Nick is great about scheduling my service appointments around my crazy busy life. Always a pleasure to see. He knows his stuff!!! Feels like family. More

by Nancy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Evans, Nick Radoslavov
September 09, 2018

Good service with excellent waiting time the check-in was made easy and fast. Natalie explained everything to me, and I had no more questions. The lounge area was stocked and clean. More

by roni-717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
September 09, 2018

Great service Ellie is awesome. She made great recommendations and when my brakes were done incorrectly totally made sure I brought it right back so that the brakes More

by Kenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Oct 12, 2018 -

Sport Mazda responded

Kenk, Thank you for the nice review. I cannot apologize enough that it was not done correctly the first time, but I know that Ellie Diaz, Service Advisor, and Donny Larson, Service Manager, did not waste time in making sure it was taken care of to your satisfaction. If I had my way, of course, that would never happen at my dealership. However, I am grateful that I have staff that will not rest until the customer is happy. Thank you for being our customer and I appreciate your business. Jay Mealey, Owner

September 09, 2018

Great experience! Nick and the team at Sport Mazda Service are great. I recently switched service from another area Mazda dealer and always had a great experience at S More

by raj10470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, technician/mechanic was great too!, Nick Radoslavov, Natalie Deonath
Oct 12, 2018 -

Sport Mazda responded

Welcome, and we are so happy to have you as a member of the Sport Mazda family. Thank you for choosing us and we will do our utmost to make sure you never regret your decision. I want to thank you so much for the kind comments about my staff. I am proud of each and every one, and I know that the Sport Mazda Service Center has a great team of Service Advisors, Certified Technicians, Parts Specialists, and a wonderful support staff. I thank you again for the nice comments on our facilities and customer benefits. We designed it to provide a welcome environment for our customers. Thank you and we are looking forward to you visiting whenever you need assistance. Jay Mealey, Owner

September 08, 2018

Service Appointments A+++ I have been going here for over 5 years and have ALWAYS received A-rated customer, sales, and vehicle service. Ellie kept me informed throughout the More

by LuvMyMazda174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Oct 07, 2018 -

Sport Mazda responded

LuvMyMazda174, I am so proud that my Sport Mazda has provided you the type of service that brings you back again and again. I am sure that in the last 5 years you have seen a lot of improvements in facilities and services that have improved the level of satisfaction that we can provide our loyal valued customers. Thank you for the compliments in your review and for being such a loyal member of the Sport Mazda family.. I hope you continue to choose Ellie Diaz and the Sport Mazda Service Center to make sure that you and your car receive the service you expect and deserve.. Thank you, Jay Mealey, Owner

September 08, 2018

Great Experience I had a great experience with my first service appointment in my new Mazda CX-5. Service was done in a timely manner and I was able to work from the l More

by RCorlando
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Natalie Deonath
September 07, 2018

Fast service The service was fast both times I went there, which I appreciate. The second time was a little too fast with the overview with what was done during th More

by Mazda1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath, Angelo Nieves
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