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Sport Mazda - Service Center

Orlando, FL

4.8
2,693 Reviews

2,693 Reviews of Sport Mazda - Service Center

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September 25, 2018

Friendly, helpful, honest service advisors I've had our 2016 CX-9 serviced at Sport Mazda since we purchased it, and have received nothing but top-quality work from friendly service advisors. More

by Hamblyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 26, 2018 -

Sport Mazda responded

Hamblyb, Loyal customers and the story they tell about their experiences at Sport Mazda are always much appreciated. That you have chosen to have your 2016 Mazda CX-9 receive service at our Sport Mazda Service Center is a wonderful complement for the dedicated staff, like Nick Radoslavov your Service Advisor. It is important to us that you receive all the information you need to make choices for your vehicle's maintenance. We believe that every customer deserves our best and it is our obligation to provide it each and every time you visit. So happy you are our loyal customer. Thank you, Jay Mealey, Owner

September 23, 2018

Pure pleasure! As I drove out of the dealership yesterday I thought what a pleasureable experience I had. I wondered if other dealerships are like yours and decided More

by Gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Oct 09, 2018 -

Sport Mazda responded

Gayle, It was so nice to read your review. You made a great point, and I thank you for the comparison with other dealerships. I am very proud of my staff and how well they treat our customers. I am sure that Grace and yourself will always be treated like the valued customers you are at Sport Mazda. It was kind of you to mention how nice Ellie Diaz is to work with. You are so right about her. With that constant smile on her face, she can be a real joy to work with. She is a wonderful Service Advisor and thank you for mentioning how she cares about her customers. Kind of like good friends or family, isn't it? Thank you so much for being our great customer. Jay Mealey, Owner

September 23, 2018

True Customer Service Stephen was so patient and kind to my husband and I. When our daughter was in the NICU, he truly took care of us. We had to have a few services done t More

by ChristineG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Sport Mazda responded

When I read a review like yours, I am very grateful to have not only a great group of young professionals as Service Advisors, but compassionate ones that know when and how to act in these situations. Thank you so much for the kind comments for Stephen Mendez. I send you our best wishes and hope that your daughter is home and well. I am so happy that we were able to provide you a special moment that made the day a little better. Thank you for being our great customer. Jay Mealey, Owner

September 22, 2018

Ellie is wonderful as always! She keeps me organized! Always calling me to remind me of services I need whenever its time so I always appreciate that. She looks after my cars healt More

by Cristian Aviles-Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Natalie Deonath
Oct 12, 2018 -

Sport Mazda responded

Cristian, I am happy to hear that Ellie Diaz, your Service Advisor, is a much appreciated benefit to your being our service customer. I am proud of all of my service team at the Sport Mazda Service Center and believe that all of them, like Ellie, are there just to make your service visit the best it can be. At Sport Mazda, we care for both you and your car. Thank you for your nice comments and for being our valued customer. Jay Mealey, Owner

September 21, 2018

Excellent Customer Service Nick was friendly and efficient, confirmed everything I wanted done, alerted me to potential issues and the mechanics had my car in and out within 2 h More

by SpeedBall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 26, 2018 -

Sport Mazda responded

It is great to hear how Nick and the great team at the Sport Mazda Service Center moved quickly to provide your the service you wanted, while keeping you informed of potential issues. I feel like the providing of coupons was a nice touch and keeping with our reputation of being a customer-friendly dealership. It is kind of you to let others know of the experience you have had at Sport Mazda, both as Mazda buyer and service customer. I appreciate very much you recommending us to others and am exceptionally proud to have you as our loyal customer. Jay Mealey, Owner

September 20, 2018

Excellent Service When I telephones & told her want the problem was with the backup camera, she recommended I bring the car in. They next morning it was working & I cal More

by par1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Sep 20, 2018 -

Sport Mazda responded

Our Service Advisors understand well that a small problem may just be a small problem, or, it may be the beginning of a much more serious problem. Your safety is a responsibility that we take seriously. It is always better to be safe than sorry and I am grateful that Natalie made that recommendation to you. Now that they have isolated the problem and taken the steps necessary to resolve it, We both can rest assured that you and your car will be out on the road safely. Thank you for your review. Thank your for being our valued customer. And thank you on behalf of the staff at Sport Mazda Service Center. Jay Mealey, Owner

September 19, 2018

Oil change, tire rotation and screen replacement! Natalie always greets me with a smile! She is very attentive and understanding of my vehicle's needs! I always feel very welcomed and appreciated fo More

by 2018mazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Sep 20, 2018 -

Sport Mazda responded

Always with a smile. Thank you for the nice comments for Natalie Deonath, Service Advisor, at my Sport Mazda Service Center. Thank you for being a loyal customer and for letting others know that it is not just a one-time event. She works hard to be consistently attentive to her customers needs and is always friendly and welcomes each and everyone for service. I appreciate you taking your time to let other know. We are proud to have you as our customer. Jay Mealey, Owner

September 18, 2018

Another great experience Had a 25K service done on the wife's Mazda6 and it went like clockwork. Service was timely and price was fair. She had no complaints. More

by galbicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Sep 18, 2018 -

Sport Mazda responded

Thank you. The last two years of change, with new facilities and location, has made a world of difference for our service customers. New and expanded facilities, with the latest in auto services technology, have allowed us to insure that our customers receive timely high quality service at a fair price. We have added Service Advisors, Certified Technicians, and support personnel and insured that all received the latest in training and certifications from Mazda and others. Our new customer lounge with access to TV, live service cams, wireless access, connected desks for laptop users, Premium coffee, snacks, and comfortable sofas and chairs, has made the service waiting much more enjoyable. All of this was done to make sure that you and your wife, along with all our valued customers, have the service experience you should expect, and deserve. Thank you for being our valued customer and on behalf of Ellie Diaz, your Service Advisor, and myself, thank you very much for your kind review. Jay Mealey, Owner

September 16, 2018

It was a great experience with you guys.... thanks You're at the top of the service because whole PM s done with you before there are a good job and I so appreciate your help in this matter.... thanks More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Sport Mazda responded

It is our pleasure to make sure you receive the service you should expect and deserve here at Sport Mazda Service Center. I thank you for your review and am very happy your are our valued customer. I appreciate your business and comments. Jay Mealey, Owner

September 15, 2018

Friendly Folks Natalie and Angelo were great. They explained everything to me regarding the service to my car. Car was finished in a reasonable timeframe. No problem More

by MiMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath, Angelo Nieves
Sep 21, 2018 -

Sport Mazda responded

MiMac, Thank you for your review and for choosing Sport Mazda Service Center. The one great thing about my staff is that they all care about making sure that you are aware of everything about the service on your car. Our belief is that you should know so that you can properly make the best decisions for the care of YOUR CAR. I am glad that Natalie and Angelo did that for you. We all thank you for being our great customer. Jay Mealey, Owner

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